Service Manager - General
General discussion group for Service Manager.
公告
- Link
System Center 2012 - Service Manager SP1 links and info
System Center 2012 SP1 trial (this includes SCSM and is used to patch SCSM2012 RTM to SP1 - there are no separate SP1 patch)
http://technet.microsoft.com/en-US/evalcenter/hh505660.aspxService Manager 2012 SP1 VHDs
Mgmt. server: http://www.microsoft.com/en-us/download/details.aspx?id=36427
DW server: http://www.microsoft.com/en-us/download/details.aspx?id=36425Service Manager 2012 SP1 Authoring Tool
http://www.microsoft.com/en-us/download/details.aspx?id=36214Service Manager 2012 SP1 documentation
Download: http://www.microsoft.com/en-us/download/details.aspx?id=27850
Read online: http://technet.microsoft.com/en-us/library/hh305220.aspxOrchestrator IPs for SC2012 SP1
http://www.microsoft.com/en-us/download/details.aspx?id=34611Take a look at the documentation around upgrading your environment:
http://technet.microsoft.com/en-us/library/jj900193.aspxAlso, this blogpost might be helpful:
http://blogs.technet.com/b/servicemanager/archive/2013/01/23/how-microsoft-upgraded-to-system-center-2012-sp1-service-manager.aspxSCSM 2012 SP1 patchnotes:
Chargeback
Chargeback helps you apply cloud-based pricing on Virtual Machine Manager (VMM) fabric and show that information to customers in order to minimize virtual machine oversubscription and underutilization. Chargeback illustrates how you can use System Center 2012 Service Pack 1 (SP1) in a cross-platform environment where you use multiple Service Manager components to achieve your business goals.
In Service Manager, chargeback consists of a new node in the Administration workspace, new OLAP data cubes, and sample Excel reports.
Improved Operations Manager Integration
An System Center 2012 – Operations Manager SP1 agent is automatically installed as part of Service Manager SP1. After Setup completes, you must manually configure the agent for use with the Operations Manager management server. The agent is compatible with System Center Operations Manager 2007 R2, System Center 2012 – Operations Manager, and System Center 2012 – Operations Manager SP1.
To validate that the Operations Manager Agent was installed, open Control Panel and verify that the Operations Manager Agent is present. To manually configure the Operations Manager agent, see Configuring Agents.
SQL Server 2012 Support
All databases used by Service Manager are supported on all editions of SQL Server 2012.
Windows Server 2012 and Windows 8 Support
All Service Manager roles, except the Self-Service Portal SharePoint web parts, are supported on all editions of Windows Server 2012.
Windows 8 is supported for the Service Manager console and for end-users accessing the Self-Service Portal.
篩選及排序使用這些選項可縮小討論清單。
- 1012640

How to File a Bug/Feedback on Connect
Travis Wright MSFT 2010年1月12日 下午 06:56 - 2520327

ITIL, MOF and SCSM
Vladimir BakhmetyevMicrosoft Employee2009年2月6日 上午 10:10 - 22448

How to export knowledge articles?
Dan_MS 2011年6月17日 下午 03:37 - 365

SCSM 2012 SP1 CU2 issue causing Exchange Connector to fail.
Trana010 2013年5月20日 上午 02:22 - 116

new service manager install error "XML parsing: line 12783, character 34, A string literal was expected"
Lhsieh 4 小時 3 分鐘前 - 252138

Activities (Manual and Review) created without prefix (MA and RA)
Felipe_Roman_CRC 2012年3月5日 下午 05:44 - 2306

Is there a way to increase view results from 500?
James Mastro 2013年2月1日 下午 01:52 - 4106

Service Manager 2012 populating the Global Operator Group
Herb Winhoven 2013年5月8日 下午 08:59 - 137

scsm 2012 - transform job failing in datawarehouse
tamrep 22 小時 35 分鐘前 - 483

SCSM 2012 - Powershell script to remove a log entry
tamrep 2013年5月16日 上午 11:08 - 4112

Copy Incidents between SCSM 2012 Installation
VKS19 2013年5月4日 下午 12:34 - 142118

SCSM 2012 - Service Level Management
Kleber_Alves 2012年7月4日 下午 06:11 - 141

Cannot edit the Exchange Connector
UKCats 2013年5月20日 下午 06:03 - 7223

SCSM 2012 SP1 and exchange connector 3.0, error starting to configurate connector
JanzaH2007 2013年5月7日 下午 08:58 - 213064

System Center Cloud Services process pack for SCSM 2012 SP1
Kumaresan Lakshmanan 2012年9月5日 上午 10:11 - 183

SCSM 2012 SP1 Multiple Exchange connector Request more info from affected user
subarusyd 2013年5月18日 上午 08:39 - 491

Self-service portal: Team Site vs. Portal
Marc Lopez 2013年5月13日 上午 05:23 - 062

SCSM 2012 SP1 Portal issue with High Resouloution
x Ahmed Ali 2013年5月19日 上午 06:17 - 476

Service Manager 2012 workflow for te number of times a request is tranferred
Herb Winhoven 2013年5月16日 下午 04:42 - 288

Leaving SysAid for Service Manager
axionjaxion 2013年5月17日 上午 11:49 - 20456

Service Manager 2012 Exchange Connector 3.0 RTM errors
Herb Winhoven 2013年4月30日 下午 01:25 - 056

Auto-grow function for Knowledge Articles - SCSM 2012 SP1
Marcel Hager 2013年5月17日 下午 09:44

