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QuestionDreamscene causes explorer.exe to crash and restart

  • Thursday, May 01, 2008 11:16 PMTrent Rowe Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Since download the recent Dreamscene content, whenever I try to use dreamscene it causes explorer.exe to stop working and restart.

    I took a look in event viewer and I think this is the one associated with the error. Has anyone else run into this? Is there a fix? I read something about renaming a couple of Nero files, but I don't have Ahead's Nero program installed.

    - System


    - Provider



    [ Name] Application Error


    - EventID 1000



    [ Qualifiers] 0



    Level 2



    Task 100



    Keywords 0x80000000000000


    - TimeCreated



    [ SystemTime] 2008-05-01T23:09:29.000Z



    EventRecordID 12974



    Channel Application



    Computer TrentRowe-PC



    Security
    - EventData



    Explorer.EXE



    6.0.6001.18000



    47918e5d



    ntdll.dll



    6.0.6001.18000



    4791a7a6



    c0000374



    000b015d



    584



    01c8abe02493f125

All Replies

  • Sunday, May 04, 2008 4:42 AMTrent Rowe Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I'm hoping someone can help with this. Does anyone from Microsoft reply at technet?

    I've found my persmission for the windows\web folder seem to be odd. I have an account wich is part of adminstrators, and even tried this logged in as the administrator but when I go to select the checkboxes for either admins or as my account the boxes are shadded and won't let me select anything. I tried to do this with an individial dreamsceane movie file and couldn't do it either. I thought maybe because they were in the window/web/dreamscene folder to I cut and pasted the movie files to my desktop to try them there, but all of a sudden I got in a vicous loop where there would be a problem with explorer.exe and it would reload itself. Then loop all over again.

    I managed to reboot into safe mode as the administrator and get to my accounts desktop and tried moving them back to their original folder, but then got stuck in that vicous explorer.exe failed loop. So logged back in with safe mode and just deleted the dang movie files then disabled dreamscene altogether via the control panel.

    One thing I noticed is that the 3 original dreamscene files a little tiny extra icon in the lower left hand corner(two heads). I assuming this meant they were shared or something and available to all accounts. The new dreamscene movie files didn't have that little icon on it.


    I wondering what happened to the person though, and how I fix this in the future when the vista won't even give the administrator account proper permissions to make changes. It's been way too long since I played around with user accounts and such in Windows 98, so feel a little over my head and confused with what vista is doing.

    After that long rambling story I'm hoping someone has some guidance as to what happend. A hiccup with security permission when downloaded new Ultimate extras content? I am thinking of renenabling dreamscene an hoping it will reinstall correctly, but don't want to go through that whole mess again;-)

    Thanks in advance for any help!

    Trent Rowe
    t.rowe@shaw.ca
  • Monday, May 05, 2008 4:40 PMdadilus Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have the same problem. The symbol in the corner of the video icon is the  Windows media player logo. I thought that was my problem, because at first mine showed the quicktime logo. I changed the default  player to Media player, but my Dreamscene still crashes explorer and disables Dreamscene. I wish there would be a reply, because this seems to be a widespread problem. I already feel I got taken by purchasing Ultimate and when things don't work, I feel worse!
  • Thursday, July 03, 2008 11:14 PMWoulff Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I'm having the same issue.  I tried removing the feature, rebooting, reinstalling the feature and rebooting but it still crashes explorer.

     

  • Sunday, July 06, 2008 8:55 PMZalmancooled Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    Everyone should find the help required at the link provided. Sounds like the required MPEG-2 codec isn't properly configured or not installed. Click link below for help and fix.

     

    http://www.mydigitallife.info/2007/11/27/windows-vista-dreamscene-not-working-with-black-or-blank-background-screen/