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Proposed Answer0x80072ee6 - Error while installing Live Messenger 9 (build 14.0.5027.908)

  • Monday, September 22, 2008 2:04 PMChrisDuk Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     

    Hello

     

    I am trying to use the WLM web setup when i download it and run the installer it says preparing installer than gives error

    0x80072ee6

     

    google shows windows update as reference to 0x80072ee6 and to re-register msxml3.dll and reboot, this has been done aswell as other things such as delete cache etc.

     

    cant find a way to get this working!

     

    Vista HP SP1

All Replies

  • Monday, September 22, 2008 3:17 PMgökşen Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     

    didn't you try regsvr32 msxml3.dll      with administrative previliege
  • Monday, September 22, 2008 3:24 PMChrisDuk Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     

    Yes i did. then rebooted.  tried disabling UAC too.
  • Thursday, September 25, 2008 4:55 PMChrisDuk Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    anyone?

     

  • Monday, October 27, 2008 5:51 AMtom liang Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    It also alter : 0x80072ee6 and can't install
  • Monday, November 17, 2008 4:38 AMlando21 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I have the same problem, i try install the new version of WLM, but it dont work, when i run the installer, this show the message: "A fatal error has ocurred ERROR 0x80072ee6". Please help me. i can´t live without msn
  • Sunday, January 11, 2009 10:03 PMGurps123wu Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    I am recieving exactly the same error message when i try to install windows live messenger...I have contacted microsoft and nothing has been resolved yet..
  • Monday, January 12, 2009 10:20 PMGurps123wu Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer
    Windows live support managed to solve the problem for me..i will paste the email below.

    Here are the steps to walk you through the process. They're pretty straightforward so I'm sure that you won't have problems performing them.

     

    1. Remove all older versions of Windows Live Services (if you have previously installed or attempted to install any Windows Live Services). Clear the entries your computer by following the steps below.

    a.      Click Start, click Run, type appwiz.cpl and then click OK.

    b.      In the list of currently installed programs, select any Windows Live (you may see more than one program with the Windows Live name) and then click Change / Remove.

    c.      If you are prompted to confirm, click Yes.

    d.      Do this until all Windows Live programs (except Windows Live OneCare) are uninstalled.

     

    1. Restart your computer. This is important.

     

    1. Once you have all the above dependencies installed, then download and install the appropriate software from the links below based on your language requirements. To perform this installation, follow these steps:

    a.      Visit this link: http://g.live.com/1rewlive3/en/wlsetup-all.exe   

    b.      Save the file to your desktop

    c.      Then Select Run

    Note: If you are prompted for confirmation to run the program, select Run

    d.      Confirm your acceptance of the Terms of Use and the installation will begin

     

    1. Once the install is complete, drag the WLSetup.exe file to the Recycle Bin (this file is no longer needed)

    • Proposed As Answer byBond, James Monday, May 11, 2009 8:09 AM
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  • Wednesday, April 08, 2009 12:23 AMidnom Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Thank you very much, Gurps123wu. This way finally worked for me! :D
  • Monday, April 13, 2009 2:00 AMBond, James Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Thank you very much. It's been driving me crazy with this download that won't doownload. Thiis did it.

    By the way, I (and many, many, others) have this other problem. Since you're good at fixing these things do you know how to fix this:
    (Happens about 75% of the time!)

    After I log in to my user profile I get the following message:

    Your user profile was not loaded correctly!
    You have been logged on with a temporary profile. Changes you make to this profile will be lost when you log off. Please see the event log for details or contact your administrator.

    Microsoft Product: Windows Operating System

    Version: 6.0.6000.16386

    Event

    ID: 1515

    Event Source: Microsoft-Windows-User Profiles Service


    Thank you! Tom
  • Monday, April 20, 2009 7:15 PMJoensen grateful Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Gurps you are a hero! Thanks a lot

    Love,

    Joensen grateful
  • Monday, April 20, 2009 7:18 PMNaVv Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    You are a 'Genious' GZA!!
  • Friday, June 05, 2009 6:07 PMDerbosh Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer
    plz help people .. this didnt work

    !!!!!!!!

    • Proposed As Answer byDJayTekky Sunday, August 09, 2009 10:25 AM
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  • Sunday, August 09, 2009 10:27 AMDJayTekky Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Proposed Answer
    plz help people .. this didnt work

    !!!!!!!!

    uninstall everything to do with MSN (apart from onecare)

    then

    You need to run regedit, go to Find and type Messenger.

    Delete all enteries it finds not just the keys but the Location file once done reboot

    then


    that should now work :)

    as its what ive just done and all is good :)
    • Proposed As Answer byDJayTekky Sunday, August 09, 2009 10:27 AM
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