Matshita UJ-850S Driver Problem
I've very recently bought a Toshiba laptop computer with Matshita UJ-850S CD/DVD RW drive and Windows Vista Home Edition
the problem is this :
Windows Vista cannot find the driver or the driver is corrupt for Matshita UJ-850S
I've been working on this problems for 3 hours now only to find out that other people are having similar problems with
CD Rom drives by Matshita
SOMEBODY PLEASE COME UP WITH A SOLUTION FOR THIS!!
MS, PANASONIC, TOSHIBA.......ANYONE!!
All Replies
- Matshita drives are absolutely terrible, I haven't seen or heard anything positive about them. If you just google Matshita you will see just how many people are having problems with them. Mine has just failed, and I'm not exactly surprised. At least I got a good 9 months out of mine. I'm one of the lucky ones. Toshiba should be ashamed.
The solution i am posting works perfectly for Acer laptops wiht Matshita UJ-850s. I have not tested it on Toshiba yet.
Method 1: Remove the registry entry
WARNING: Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method.
These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. Note If you had installed multiple CD-writing software products on your computer, you need to uninstall the software products before you remove the registry keys.1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
4. On the File menu, click Export.
5. In the File name box, type savedkey, and then click Save.
6. Click the REG_MULTI_SZ data type UpperFilters, and then click Delete on
the Edit menu. When you are prompted to confirm the deletion, click Yes.
Note If this data type is missing, go to Method 2.
7. Click the REG_MULTI_SZ data type LowerFilters, and then click Delete on
the Edit menu. When you are prompted to confirm the deletion, click Yes.
8. Quit Registry Editor, and then restart the computer.Let us know if it does work for Toshiba too.
- Proposed As Answer byIdeafix Saturday, January 03, 2009 1:57 PM
- Thanks Da_nubie, tried this on toshiba satellite laptop, and works like a charm!!!!plus you need to make sure stuff like ANYDVD is uninstalled too.
I have an Acer Ferrari 4005 laptop running Window XP x 64 Pro.
After a recent automatic update from Microsoft, the driver for the
Matshita DVD-RAM UJ845S drive seemed to disappear and the drive was inoperable.
Acer support were quite unhelpful and I managed to eventually
come across this site.
My greatful thanks to you, da_newbie for your fix as described in Method 1
IT WORKED PERFECTLY. Again my thanks.
Worked exactly as described on Toshiba L35 s2366 2 month old computer barely used with a driver failure
Thanks for the solution
Shame on To***a and Mat***a
I have the same problem, but with Vista. Using the same programs as with XP (and no problems there!). I knew how to find "RUN" on XP, but cannot find such a thing on Vista, and the MS site does not list Vista in the applicable "Registry" products.
What is the applicable procedure?
- Amazing!! da_newbie is the man!! I spent countless hours trying to figure out this UJ-850s piece of junk and your regedit did the trick on my Vaio VGN-FE880E with Windows Vista Home. The drive stopped working after a reinstall of the OS.
Thanks! da_newbie - Thanks DA_newbie!
I can confirm this works with a Toshiba Latitude with Vista premium edition. It gave me a code 37 error while latest driver was already installed.
Deleting upper filters did not work. I deleted lower filters also and it now works ok!
Thanks for sharing! Your proceedure worked perfectly for me once I delted the 'Lower Filters' as well after I tried the first proceedure.
My Laptop running the MatSHITa BD-MLT UJ220v ATA (blueray), on a Sony Vaio Laptop Model VGN-FZ 180E.
Hope this helps others as well as it helped me.
I can confim that these steps work like a charm too for Sony VIAO VGN-FE890 with Microsoft Windows Vista Ultimate Edition aswell for the UJ-850S.
Thanks for the fix. Kudos To You!
Hi!
Thanx a lot for your answer, the 1st method worked perfectly on my Sony VAIO VGN-FE880, the dvd-drive has lasted only 4 and 1/2 month on my laptop. thanx a lot keep up the great advices!
- For vista users, you'll have to manually navigate to regedit.exe, which I beleive exists at either C:\Windows\regedit.exe or C:\Windows\System32\regedit.exe (maybe even C:\Windows\System\regedit.exe). Just click on it when you find it.
For 95, 98, and Me (16 bit) users, you can find regedit.exe at C:\Windows, i.e., C:\Windows\System32 Hi da-Newbie
i tried the methods (on Toshiba laptop model H00) but couldn't see the upper & lower filters in the specified registry.
the drive reads the normal data files eg word files .doc, drawing files .dwg etc but doesn't read music CDs & some few other software installation CDs.
pl help.
regards, Batra
how about problems on an iqon laptop, the "regedit," dosent work in run
please help
- I have a Sony VAIO (VGN-N365E/B) with Vista Home Premium. Your solution worked like a charm after I deleted the LowerFilters as well.
Thanks much! - I bought a Sony Vaio VGN-SZ650N/C and I had a problem with Matshita DVD-RAM UJ-852S ATA device. I followed the steps provided here, deleted both Upper and Lower filters and it worked.
- Proposed As Answer byrombatz Saturday, September 19, 2009 4:08 AM
- Thanks for the info. It help me with my toshiba I just bought three days ago. Had the same problem, but thank to you, it solved it. I deleted both the upperfilters and the lowerfilters. That solved the problem because when I just deleted the upperfilters it didn't do anything. So, if anybody has the same problem try deleting both. I have MATSHITA UJ-852S dvd ram.
Thanks again!!!!
I've an AVERATEC 2300 and I tried to do your regedit change - 'cept the upper & lowerfilters weren't in the registery. What now? I'd hate to have to try and back everything up and reload the machine.
da_newbie-THANKS,THANKS,THANKS,!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Just bought a new HP vista dv2000. Had the same problem as everyone else. emailed HP, they said take computer back. I saw you message and decided to try it. Worked like a charm. DVD's and CD's play. I teach. Can't be without notebook. You saved the day. GOD BLESS YOU!!
cldan
- seemed like a great solution, sounded like it helped other. unforunately it didn't work on my sony vaio model n series. maybe because i removed the origina vista os and installed xp instead. any other advice or suggestions would be quite appreciated. not groovin on not having a dvd/cd drive that doesn't work.
- seemed like a great idea, & sounded like it worked for many. tried it and didn't work on my sony vaio n series. maybe because i removed the original vista os and installed win xp pro. if any other suggestions would be most appreciated.
Thank you very much. It really works. I had a problem with a Vaio N230FH . I don´t know why but suddenly my dvd-cd stop working. I followed the 8 steps below and my dvd start working. I'm from Puebla, Mexico and my computer has Windows Vista Home edition. I never found a driver or something like that, but I found the solution here. Thank you.
- da_newbie rocks!!! works on the first try!! rock on dude!!
hello, I am trying to find these entries, using vista home premium in a toshiba notebook.... i found them, but there are a lot of entries containing both UpperFilters and LowerFilters. Example:
name: lowerfilters
type: REG_MULTI_SZ
data: NdisTapi
same with different data values: serial, LPCFilter, sffp_mmc etc etc
i do not know which one is the right one to delete.... any help here?
- hello pocamil. I am not sure which toshiba you have but mine has vista home premium also. my toshiba model is satellite U305-S5097. if you follow the steps that da_newbie has in their posted entry. and also delete the both upper and lowerfilters should work. and restart the computer after that. it work for me. I hope that helps.
You're lucky; I got a whole 23 days.
I contacted Acer about this problem, they said it has something to do with Vista's recent updates as well as XP updates. Microsoft has seen this problem and has offered a helpful hand in fixing this, here is a link:
http://support.microsoft.com/kb/314060
You will thank me later.
- Proposed As Answer byFakedeeps Monday, February 02, 2009 3:29 PM
- I used this information after taking my hp laptop back to best buy. geeks did not really help me. thanks for the info. It worked.
The procedure works on my Vista business with Sony DVD RW AW-G170A ATA drive.
Thanks a lot da_newbie.
Hi,
My question is directed toward da_newbie..first of all THANK YOU for this genius move on your behalf. After I have saved the key to my desktop and restarted my computer I tested to see if my drive was working and luckly it was! My question is that do I delete that "savedkey" document/icon on my desktop or do I move it else where like in the hard drive?Hi All,
Hope this info helps all. Just bought Acer laptop with Matshita dvd. Looked it up on the internet to be sure it was or was not a LightScribe dvd drive. You can imagine my surprise and disappointment at finding nothing but negatives for it. Regardless, I just burned my first dvd (data disc through windows vista) and had no problems. Checked it out on another computer (Sony) drive and it read just fine.
Anyway, I am going to make a folder and put the drivers in it as a backup. Here is the info on the drivers from my computer "Device Manager".
C:/Windows/System32/DRIVERS/cdrom.sys
Provider: Microsoft Corporation
Version: Microsoft 6.0.6000.16386 (vista_rtm.061101-2205)
Digitally Signed
and....
C:/Windows/System32?DRIVERS/NTIdrvr.sys
Provider: New Tech Infosystems, Inc.(2002)
Version: 1.0.0.6
Not Digitally Signed
Thanks for the forewarn,
tottin
Worked fine on a Toshiba Tecra A6 Windows XP. THXX
Thanks so much, I blew out both my internal and external DVD drives at once and that fixed the problem for both.
--Shyfty
ok...here's the thing
Your method was useful up till the 5th step then i could not find the REG_MULTI_SZ data. Instead, i had
a REG_SZ data. So, how do I fix this? Thanks in advance.
- Thank you very much for the post, i used the method outlined in this forum and it worked terrifically. I used this method on a SONY-VAIO SZ640N/B with Vista Business Premium , instant success. I was quit disatisifed that the unit came delivered without an operational optical drive from the factory. THANK YOU VERY MUCH!
Da_newbie, you are clearly a god among men. I had this exact same problem with my last toshiba satellite, an A10. I actually ended up having to system restore each and every time it happened.
Cheers Cuz,
On the SONY VAIO model VGN-FE670G
deleting the REG_MULTI_SZ data type lowerFilters worked after I deleted the UpperFilters alone previously unsuccessfully.
CD shows up great in MY COMPUTER
OS XP MEDIA CENTER sp2
Thanks NB
MJ.
- If you are running windows xp, you can press and hold the "Windows key" and hit the letter "R" after and it will pop-up the Run window.
I used your info and it works a treat, so far so good don`t want to put the jinx on this so i`ll just say THANKS!!!
had to remove both the upper and lower filters on my Acer Aspire 5100. didn`t find it when i just removed the upper filter but thats proberably just my luck... Thanks Again.. Evo
Rated method of success " Two Thumbs Up "
don`t know if this helps but i`ve just used this method and couldn`t see the same " look 2 the right of the screen when you at the final stage there was a box window showing these files on my screen when the file was highlighted on the left side" if you clik on the filter file right click and delete it asks if you want to permanently delete it i clicked yes, i restarted and my drive was back!!
all the best
Evo
i`m using vista if you use the settings options to display RUN in the start menu...
you can then run regedit from Run in the start menu..
Evo
- mr cldan......i have the same issue with my hp dv2000 but when i go to run and copy and paste teh key which he has given:HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
it cant find it...what should i do? - when i pressed delete it said that not all specified files were deleted...what should i do?
I got a whole year out of my Toshiba before it crapped out on me, it said I had no DVD/CD ROM driver. I thought it was because I had dropped it. But now I know better. I'm going to try what Da Newbie said. I bought a three year complete warrantee but the store went out of business so I have to send my computer off to be fixed. I don't think so! Toshiba needs to come up with a solution to this, you spend upwards around $2-3K on a computer, you'd think they'd be more interested in keeping their consumers happy. I am not very happy. I'm glad I found this blog though, thank you all for taking the time to put it out there.
thanks u the man im pretty sure this nobie will work for any oneI support you man.
recently I am having a prolem with this.
my ROM can read only built in disk which comes from company.
but it cannot read data from my own disk which I burn by my cd writer.
if anybody got the solution, please help me.
with regards
siful
Thank you so much! Your information fixed my driver! You are the greatest da_newbie!!!!
This suggestion worked like a charm. Thanks so much.- Worked on my Toshiba Satelite A135 with Vista. Thanks so much for the help.
Ray I am have the same problems. I switched fro vista to XP.
I removed all CD writing software and followed the directions and I could not see "REG_MULTI_SZ data type UpperFilters" or "REG_MULTI_SZ data type LowerFilters"
I dont know what happened to them. How can I find them?
- Dear da-newbie,
I had the same problem with a Vaio Sony VGN-FE31M. Your answer saved me! I confirm your recipe works!
First I had to uninstall AnyDVD.
Then I had to delete both Upper Filters as described by you and Lower Filters as described by you in Method 2
.
Thanks a lot
operaverdi THANK YOU, THANK YOU, THANK YOU.
MAY ALL THE INTERNET AND TECH GODS BLESS DA-NEWBIE FOREVER, WORKED WITH MY TOSHIBA U305 AND THE DAMN MATSHITA DVD WORKS NOW !!!!!!!!!!!!!!!!!!!!!!!!
Worked great for my Vaio VGN N330N
Matshita DVD problem: Thanks a Ton. Method 2 worked with Toshiba Laptop. My DVD is OK Now.
Suresh
India
Hey all,
I don�t have the upperfilters or lowerfilters appearing. What can I do?
Thanks a lot
First at all thanks for help me in this kind of problem.
I let you know that this solution worked for a COMPAQ Presario C727US Notebook PC.
Like most of your cases my DVD failed after 15 days of use.
Thanks againhey da_newbie
thanx
i was really pissed off with my lappy, it is just 20 days old
and was giving serious probs with the dvd drive
but your solution really worked for my lenovo
you and ur solution rocks
thanx once again
.
- flipping excellent da_newbie. you r a bona fide geeeeenius. thanks.
I have a Vaio AR 520, with the upper filters nothing happened, then I deleted the Lower Filters and Voila! it worked!! my F drive appeared again!!!
da_newbie you're Da Man!!
- Thanx.
It works on Asus too (not only with code 39 problem but code 10 too).
Big thanx. Thank you very much for your excellent solution to my, and many others, problem.
Regards,
Marco Hoes
The Netherlands
- Worked great on my Acer Aspire 5100 with Vista.
Thanks guys!
John - Hi, i've tried da_newbie's trick, but it didn't work properly, and i think the driver might have been removed some way or another. could any of you guys who's got a working matshita uj-850s ata drive send me a rar archive with the driver in please ? that would be very nice from you, cos i don't think my drive will ever work if i don't get the driver reinstalled..
furthermore, this is incredible that no constructor site offers the download of this driver, i've tried sony (for my computer is a vaio), toshiba, hp... maybe there's really some kind of problem with this driver...
thanks I hd also just done Windows Updates on my Vaio VGN-N220E notebook running Vista and the dvd disappeared. It showed an exclamation point in the device manager and when i staretd googling for drivers I ran across this thread. Deleting the lower filter and a reboot is what also worked for me.
Kudos to da_newbie!
Hello
This thread was very helpful and for my computer I located the source of the problem NAPSTER did anyone else download napster and then have the drive quit let me know.
HP PAVILION DV6000 LAPTOP
MATSHITA DVD-RAM UJ-861H ATA DRIVE
Deleting the LowerFilters allows the drive to work on this model
THANK YOU! The problem was solved in my ACER 5610Z with Vista-Home. ACER e-mail support suggested this method when I first reported the problem, but the Microsoft site indicated it was for XP systems, and tech support did not dispute it. All the warnings about potential problems frightened me. Today, the phone support tech did not know what to do and suggested a full system restore... nightmare land. I am very thankful I found your posting... All the positive responses to this method gave me the confidence I needed to give it a try myself... Gracias!
- I have the same dvd drive in a new Toshiba laptop with Vista. I tried the suggested Registry editing, to no avail. I couldn't find a download to get a new driver, so I did the unthinkable. I went to Device Manager and uninstalled the driver for the dvd drive. Then I went to Control Panel and Add Hardware, and Vista found the Matshita dvd drive and installed the driver for it. All done.
To apasv5:
hi, how about xp users? can i do the same?
thnks
mmm. It work fine in a Compaq Presario V3000 with Windows Vista Home.
thanks by this helpfull tip.
- Thanks for this...method 2 worked perfectly on my Toshiba Satellite. Fortunately I found this pretty early on!!
- having issues with my toshiba and i cant find method 2 that was mentioned earlier. i dont have the upper and lower class things to delete any help would be greatly appreciated dj.skey@hotmail.com any help at all thanks
- thanks da_newbie that has saved me takin my laptop back. i have an acer aspire 5720 and it worked perfect. thanks alot
da_newbie, You are Da-Man!
It worked on my SONY DVD RW.
Thanks much!
- I have a Sony Vaio laptop about 6 months old. I had trouble with Roxio Easy Media Creator and uninstalled it and my UJ850s DVD disappeared along with it. I found the following following Sony FAQ search for Code 39 error and it worked just fine:
Error: Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
Reasons for this error include a device driver that is not present: a binary file that is corrupted; a file I/O problem: or a device driver that references an entry point in another binary file that could not be loaded.
NOTE: More information regarding this error is available in this Microsoft KB Article 320553.
To resolve the error, remove the device from Device Manager, and then reinstall or upgrade the driver.
If the error continues to occur, it may be possible to edit the operating system Registry to resolve the issue.
WARNING: There is a risk of data loss. This procedure involves editing the Registry. Using the Registry editor incorrectly can cause serious problems that may require the operating system to be reinstalled and can result in the potential loss of data.
IMPORTANT: Make a backup of the registry before proceeding.
- Click the Start button, and in the Start Search field, type regedit and then press the Enter key.
NOTE: If prompted for an administrator password or a User Account Control prompt is displayed, type the appropriate password or click Continue.
- In the Registry Editor window, in the left pane, double-click the HKEY_LOCAL_MACHINE folder.
- In the HKEY_LOCAL_MACHINE folder, double-click the System folder.
- In the System folder, double-click the CurrentControlSet folder.
- In the CurrentControlSet folder, double-click the Control folder.
- In the Control folder, double-click the Class folder.
- In the Class folder, click to select the {4D36E965-E325-11CE-BFC1-08002BE10318} folder.
- In the right pane, click to select the UpperFilters registry value.
- On the menu bar, click Edit.
- In the Edit menu, click Delete.
- In the Confirm Value Delete dialog box, click the Yes button.
- In the right pane, click to select the LowerFilters registry value.
- On the menu bar, click Edit.
- In the Edit menu, click Delete.
- In the Confirm Value Delete dialog box, click the Yes button.
- In the Registry Editor window, click the X in the upper right corner to close the window.
- Restart the computer.
- Click the Start button, and in the Start Search field, type regedit and then press the Enter key.
- Solution works also with MATSHITA DVD-RAM UJ-860H model... thanks alot!
Let me add my post to the long list of thank you's. Fix worked liked a charm on my Fujitsu Lifebook A3120 running Vista, first time. I was stumped for a week
- I LOVE YOU!!!! YOU ARE A GENIUS!! I have a matshita dvd-ram uj-85js ata device in my sony vaio all in one desktop. (not a laptop) This worked! I have been at this ALL day. Thank you so much! I came so close to going out and buying and extenal one. You saved me bucks!
- Da_newbie : THANK YOU, this fixed the same problem on my Sony VAIO PCG-6S1L running Vista Business edition
I had to delete both upperfilters and lowerfilters, but now it is working again! Great solution. Thank you. this did not work for me Vista reports my drivers as bad yet does not allow to reinstall them. each time it does it states that the drivers have failed.
Your proceedure worked perfectly for me once I delted the 'Lower Filters' as well, after I tried the first proceedure as your other reader suggested. It is interisting that this is not yet an "official" method of solving problem
My Laptop running the MATSHIT DVD-RAM UJ-852S USB, on a Sony Vaio Laptop Model VGN-G11XN/B
On Vista left click the start button and were it says "Start Search" Run is now running over type with "regedit" and you can start proceedure. I hope this helps.
- i realize this thread is older, but i wanted to confirm that this also works for Compaq V6205NR laptop running Windows Vista Home Premium. Done this trick in the past, but forgot all about it. need to give thanks to noob, well done man and thank you from saving me hours on the phone with someone in India trying to troubleshoot the problem, and there drone like, monotone : )
da_newbie wrote: The solution i am posting works perfectly for Acer laptops wiht Matshita UJ-850s. I have not tested it on Toshiba yet.
Method 1: Remove the registry entry
WARNING: Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method.
These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. Note If you had installed multiple CD-writing software products on your computer, you need to uninstall the software products before you remove the registry keys.1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
4. On the File menu, click Export.
5. In the File name box, type savedkey, and then click Save.
6. Click the REG_MULTI_SZ data type UpperFilters, and then click Delete on
the Edit menu. When you are prompted to confirm the deletion, click Yes.
Note If this data type is missing, go to Method 2.
7. Click the REG_MULTI_SZ data type LowerFilters, and then click Delete on
the Edit menu. When you are prompted to confirm the deletion, click Yes.
8. Quit Registry Editor, and then restart the computer.Let us know if it does work for Toshiba too.
I had tha same problem with IBM r50ethank you da_newbie for your answerIt is working now- I'm using Vista and regedit does not show "Upper Filters"... only "Lower Filters" which I erased... re-booted and it does not work.
When I get to step six or before I don't see _MULTI_ any place on the page. This is a backgrade to XP on an Acer Vistaputer, Acer is so nice about making their drivers so easy to find that I'm not sure I ever got the real driver for the Matshita DVD-RAM drive. Is there a site that you know of where I can find the correct driver for this Acer 5100/Matshita UJ-850S combo?
Thank you for all the help you've given everyone! Jimi MontanaWhere is method two?
Does anyone know where to get the Acer 5100/Matshita driver? I backgraded to XP and have been running on the XP defualt driver. It dosen't do dvds and is weird but the Matshita driver is near impossiable to find, help, please. Jimi
- I am user of Brazil and I have a VAIO VGN-SZ650N Your tip was perfect and it worked immediately! Really thank you
- da_newbie - you are a genius!!! I have spent hours trying to fix my Matshita CD-DVD drive that is only two months old (HP). I thought I'd have to take it back and then I had the good fortune to find this post. Thank you so much, it worked perfectly. Now I'm back in business - thanks again!!
- I tried the upper, and still got exclamation mark in dev. mgr. removed lower, and will reboot when backup is finished.
Wish me luck!
Acer Aspire 5100 da_newbie wrote: The solution i am posting works perfectly for Acer laptops wiht Matshita UJ-850s. I have not tested it on Toshiba yet.
Method 1: Remove the registry entry
WARNING: Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method.
What registry key do you delete/remove?
Do I really have to re-install windows?
da_newbie wrote: The solution i am posting works perfectly for Acer laptops wiht Matshita UJ-850s. I have not tested it on Toshiba yet.
Method 1: Remove the registry entry
WARNING: Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method.
These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. Note If you had installed multiple CD-writing software products on your computer, you need to uninstall the software products before you remove the registry keys.1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
4. On the File menu, click Export.
5. In the File name box, type savedkey, and then click Save.
6. Click the REG_MULTI_SZ data type UpperFilters, and then click Delete on
the Edit menu. When you are prompted to confirm the deletion, click Yes.
Note If this data type is missing, go to Method 2.
7. Click the REG_MULTI_SZ data type LowerFilters, and then click Delete on
the Edit menu. When you are prompted to confirm the deletion, click Yes.
8. Quit Registry Editor, and then restart the computer.Let us know if it does work for Toshiba too.
thank you da-newbie your a star just tried it on my toshiba-equium laptop i didnt have a upper-filter but had 2 lower filters for anyone else this comes up for delete the lower-filter bak an it will be good as new again i had my laptop from new an ive had it4weeks an this error happened i strongly advise everyone not to get toshiba cos as they say toshibe leading innovation yes my arse!!!!!!!!!!!!!!!
The solution i am posting works perfectly for HP dv2000
when i play the CD or DVD i do not have any problems but when i put a data CD or DVD
it does not recognise and shows 0 data. Also when i try to copy to a DVD on my
Windows media player 11, it shows only Music CD..
Please tell me how to update or change the product settings and would be a gr8 help..
Method 1 worked great on my Vaio VGN-FZ31M with Sony BC-5500A drive
Thx a lot da_newbie
I am having this same problem with my Laptop Toshiba M45-S331.
I plan on performing this procedure this weekend. I know it states to remove all burning applications so I will remove my Nero Suite.
Anything ELSE I need to uninstall before performing this registry edit?
P.S I will make a complete backup of all my data before hand.
Thank you so much for this fix. I have a Sony Vaio TZ-195N and the above fix worked like a charm for my Matshita UJ-852S. Deleting those two registry entries and rebooting seems to have solved the issue. Thanks again
- You are my new hero, da_newbie! I just reformatted my computer the other day and the DVD drive wasn't recognized. Corrupt driver or whatever. I tried everything short of reformatting agian to get it back! My last resort was the advice you posted, and it worked perfectly! Toshiba Qosmio here, worked for me. Thanks so much!
hi
even i had same problem yday..donno wht to do now? read abt deleting lower filter..can someone pl tell me how to delete lower filters? i dont know much abt computers...thnx
every time when I do "Windows Update", my computer cannot "see" the cd-dvd deviceThanks, tried this on Asus F3K laptop with Vista Home Premium, and it' s works!!!
Deleting upper filters did not work. I deleted lower filters also and it now works ok!
Paldies! (Thank You)just to comment on this drawn out thread
i have a toshiba p100-465 laptop computer running vista business it too has the matshita uj-850s dvd ram drive and it has performed flawlessly in the 8 months that i've had the machine from new
there were issues with watching dvds on the windvd that comes with the machine but this was solved with a new version download from toshibas website
alot of people do not understand what a driver is and think that a computer or program is rubbish because it has stopped working 9 time out of 10 the issue is a software incompatability and can be resolved when allowing enough patience for the relevant technicians at microsoft,or your computer/peripheral (eg dvd drive, monitor etc..) manufacturer to resolve the issues computers/peripherals are immensely complex pieces of equipment and no matter how hard manufacturers try there will always be situations where a driver confliction or software issue develops in my case vista as we all know is plagued with problems even now over a year since its release microsoft is working really hard to work on outstanding issues aswell as keep on top of constant virus and hacking attempts by people who have nothing better to do but cause mayhem or try and get their hands on information that is not for them that is why we recieve so many updates and will recieve further service packs from microsoft
my best advice if your computer stops working is first of all put the hammer away smashing it will not solve the problem now will it,
first thing first have you got antivirus software on your computer if not and you are on the web you're a fool and if your computer is not working because of this then its your own fault if you do have antivirus on your computer check to make sure it is fully upto date by following the procedure on the software itself all antivirus nowadays has the ability to update itself once you have checked this run a full system check it takes longer but it will check the entire hard drive any items of concern will be highlighted or advised that they have been removed, my computers processors were working away like mad for about 20 minutes after i had completed a game so i did this and my norton 2007 found a trojan program that was causing my computer to work harder than it needed to once removed problem solved.
if there is no virus present identify what has stopped working and if it is solvable by restaring the computer this in itself will solve 90% of problems. If this doesn't work what has stopped working if windows has frozen and you were running microsoft office for example a corrupted or conflicting file could be the reason that your computer keeps freezing this isn't anything you've done it is just what can and does happen because windows and other software is so complex. the best solution if it is a program like microsoft office that is causng the issues to back up all your files that you need and then uninstall and reinstall the application i know this is labourious but it will solve the problem 8-9 times out of 10.
if you've done that and you still have an issue then the issue could lie somewhere in the core files of windows eg the registry files my best advice with this is to purchase or download a software utility like glaxy utilities this will amongst other things search your registry files and advise on files that empty, invalid, corrupted or unused if one of these files is the culprit when the system accesses this file it doesn't go anywhere or causes system instability or lock up.
i mention glaxy utilities becuase my computer took 10 minutes to shutdown until i installed this utility free off the web and it solved it straight away once i removed over 400 registry keys that weren't needed so its worth a try, if this doesn't work check to make sure you are fully up to date with your updates from windows as some files contain definitions that can resolve some of the most common software issues.
if all else fails then i would suggest reloading your operating system this will either be a restore disc, boot partition or full windows dvd/cd
if it is a disc you need to press f12 (usually) on first startup before entering windows to access a boot option you then press dvd/cd and follow the on screen instructions and the computer will be restored to its original condition when you bought it, if you can back up all files, pictures etc.. that you want to keep as they won't be available after, if it is a boot partition you normally press f8 when the computer has first started befre wndows and it will come up with an option to enter the boot partition you then follow the instructions as neccessary if it is the full disc insert this the dvd/cd while it is running in windows and then restart the pc the computer will automatically detect the disc and then follow instructions to reload the operating system if it doesn't detect automatically restart again and hold f12 (usually) changed the boot option to dvd/cd and then follow instructions
still not solved the problem go to your manufacturers website and look for support/downloads or something similar look for you model of computer and install all the most recent driver downloads available now after all of that it should solve about 95-99% of problems but if you are still having problems i would suggest contacting your manufacturer or microsoft as there is a problem that can't be solved by the tools at your disposal the manufacturer may suggest other things to try or may suggest that the machine goes to a centre to be tested by a technician
if the problem is a hardware failure and you are within warranty contact your manufacturer to setup return to manufacturerfor repair, take picture of your machine from all angles so that if arrives back damaged you can argue that the damage was not present prior to repair
hope this helps
kind regards
edward
hi im having this very exact problem and can't find the driver from the list of drivers.,.
also i have no idea what lower filters are..
i'd be very greatful for your help.
at the moment there is an exclamation mark on the device list.
I have a hp pavillion dv9000
many thanks
jas
- What happens if a person's drive fails again after the fix (which worked, thanx) and that person can't retrieve the Savedkey file because the idiot (yep, it's me) deleted the damn thing from my desktop? I can't find a resource to help me re-write the file. HELP !!!!!! Thanks in advance.
da_newbie, You are Da-Man!
This worked for me after deleting both the upper and lower filters on a Matshita dvd-ram 841S running XP.
I'm sad to say it took me 2 hrs to find this very helpful post after wasting my time with Toshiba and Matshita (panasonic)
Thanks!!!
- This worked for me as well but unfortunately I uninstalled the drive by accident and cannot locate them. It now shows that my cd/dvd drive is there but the moment I put a disk in it freezes the program and slows down my laptop drastically. Can anyone give me some help about what else I could do to try fix the problem since I am an avid gamer and need my cd/dvd drive to be able to read the disks. Thanks any help would be much appreciated.
I have a Toshiba Satellite A215 with this very same driver. - Hello~
Your solution worked perfectly on a Toshiba Satellite U305-S2804 laptop with a Matshita DVD-RAM UJ-852S ATA Device, running Windows Vista-Home/Premium.
Thanks very much!
KellyW
I have an excellent Sony VAIO notebook with WinVista Home Premium, and I have been having problems with the Matshita UJ-850S ever since I bought the laptop. At first, when I wanted to burn CDs it kept corrupting all of them. I have not used the CD-ROM a lot, since most of my computer work is on the internet, but after 7 months, I wanted to play a CD, and the drive simply didn't exist. I looked in the Control Panel --> Device Management, and it said the driver is either corrupt or missing (Code 39.)
I tried everything you said, and now it works perfectly, Thank you very much.
PS: I have a Sony VAIO VGN-N320E.
I have an excellent Sony VAIO notebook with WinVista Home Premium, and I have been having problems with the Matshita UJ-850S ever since I bought the laptop. At first, when I wanted to burn CDs it kept corrupting all of them. I have not used the CD-ROM a lot, since most of my computer work is on the internet, but after 7 months, I wanted to play a CD, and the drive simply didn't exist. I looked in the Control Panel --> Device Management, and it said the driver is either corrupt or missing (Code 39.)
I tried everything you said, and now it works perfectly, Thank you very much.
PS: I have a Sony VAIO VGN-N320E.Worked like a charm on this Toshiba Satellite U305-S5097 too.
Thanks, it was really helpful.
This worked great (thanks!) for two-three weeks, then it died again. Toshiba P105 w/dual-core 1.6Ghz Intel running Vista. Updated (downloaded replacement) driver, which was current anyway. Driver filters not to be seen.What now?- YAAHOOOOOOOOOO!!!!!!!!!!!!!!!!!!!!!!!!!!!!! It works!!!!!!!!!!!!!!! It really worked out, it solved the problem!!!!!!!!!!!!!!!!!!!
I have a Vaio VNG - FE750FM
I just hope that this solution won't be going to bring an other one.
Indeed, I have another question. I have been experimenting problems with the same device while trying to read a DVDs full of photographs. I have to say that I burnd this DVDs with the Roxio utility that came along with the computer. Why might this be happening??? Is there a solution??????
- Looks like this thread is few months old, I had the same problem. Both the upper and lower filters removed worked.
Someone questioned Napster, seems like that was the problem with me. My drive stopped working after installing Napster a few days ago.
Thanks again for the help! My issue was slightly different, the whole thing didn't *** out on me, it just wouldn't let me burn DVDs could do ANYTHING else, but that.
Went through your process and it worked [on my Sony Vaio VGN N325E]. My man thanks you cause now he has C.H.U.D. which he's been waiting very impaitently for.
That issue also hgappened to me. After deleatting the upper and lower filters my driver appeared again, I could make use of every function except the DVD writting feature. I decided to restore the registry to the previos settings (after deleating the filters) through a backup of the regirtry I had donde before, and the DVD writting feature was restored. since then I have not had any problems with the Matsishita driver, but now I know how to solve the problem if it ought to happen again.
I think the problem in the Matshita Driver is in the DVD writting feature, if you are clever, you may notice that the driver is recognized only as DVD-RAM, and not as DVD-RW in the Device Manager. The registrys we may have been deleating to solve the problem must be making reference to that proces in special, the ability of our driver to write on DVDs.
The problem is not of the computer producers, but of the driver producers. However, it is still unexcusable to sell custumers a product with a defectiv driver.
i don't even know my DVD-RW drive is missing until 2 days ago when i need to obtain some info from my DVDs
i've tried the registry method, but no luck, this is very frustrating
i am using Fujitsu Notebook A6020 and Windows Vista Home Premium
my notebook is 12 months old, i have antivirus and it is up-to-date
this is frustrating becoz this DVD drive used to work fine
please help
i want to add that when i open the registry, i only found the UpperFilters but the LowerFilters are missing
i deleted the UpperFilters, restart etc all no help
in device manager, i can see the DVD drive symbol with exclamation mark & properties = code 10
please help, thank you
This solution worked with my Vaio VGNFE-880E. You have to delete both the upper and lower filter keys.
THANKS !!!!!
it seems everyone's problem was solved but mine, i have an acer aspire any other ideas?- I had the same problem with my sony viao and just to add on to what da_newbie said I had to delete my upper and lower filters and now it works perfect thanks for the advice
- A 1000 thank-you's! After a few hours of trying different approaches, I finally stumbled upon your answer. Seems to be working perfectly.
- hi. You are a LEG-END!!!! I have a HP Pavillion notebook with a uj840s mat-***-a dvd ram drive, which decided to pack up on me. Read your post and thought i would take the risk... It sorted the problem..Well done... I am ever grateful to people like you who can find solutions to things like this... I spent all day trying to download a driver or update itbut too noooooo avail. Thank u so much... Kindest Regards. xx
Hi da-newbie
I had same problem with my new Sony VGN-SZ79GN DVD drive and your procedure work perfectly.
Thanks so mush, you have saved a lot of my time.
Regards
- Da_nubie you are a GOD!
Ive had this problem before and couldnt find a solution so just formatted my drive.
Now ive had it again, purchased a second drive hoping i could overcome it, but no dice, same problem
Found your post, you are a champ
Easy to understand aswell
Thanks again I have an HPdv6000 with this Matshita drive. It has worked fine for 18 months & stopped working over the weekend. One day, I could burn files to CDs & the next, the drive didn't recognize any disks. After many hours on tech support & searching the web for solutions, I have tried every recommendation I have come across, including the one from newbie.
I've deleted upper & lower filters, uninstalled & reinstalled the drive from device manager, removed & reseated the drive, & cleaned the lens. It looks like it could be a conflict with a recent Vista update & I have been told that it may be due to Roxio or iTunes software, so I removed both programs and tried all of the above listed remedies & it still does not work. The drive is recognized & there are no error messages or symbols on the icon in device manager. When Roxio was still installed, it recognized the drive name. The drive spins & the LED light flashes for @ 10 seconds and then nothing happens. I even tried putting a CD in & trying to boot from the CD at start up, but nothing happened. Start up continued as usual.
Any additional suggestions on possible remedies would be greatly appreciated. We'd like to burn our recent vacation photos onto CDs to mail to family & create a DVD slide show, but are at a loss at how to fix the problem.
I forgot to mention in my post above that the device manager says that the drive is operating correctly. When I try to copy files to the disk using Explore (now that Roxio has been uninstalled), I get an error message to install a compatible disk. however, the disks I am attempting to use are the same as those I used last week. I've tried multiple disks, so it's not the disk.
Unfortunately, it never occurred to me when I purchased the computer that System Restore wouldn't be "on" as the default setting. I just checked into using that & there are no system restore points. It was never turned on. Any help would be appreciated.
- Worked perfectly! Thank you!!
I suggest you to reinstall the roxio software. I did it aswell and my driver works correctly. If you saw a post I had published before, you can infer that the roxio software is some sort of program that allows the roght functionality of the complete driver. The roxio software comes divided in three parts (I don't know why, but you can check it while trying to uninstall the software through the windows application). So, I suggest you to reinstall the software. I don't know what computer you have, but if you have a sony-vaio you might try to reinstall the roxio program through the sony restore application (that's how I did it).
I wish you good luck. If not, I would only have to suggest you to resotre the complete C: unite.
Dantesco,
I appreciate the suggestion. My laptop was not booting from the recovery disk, so I went into setup and moved the DVD/CD drive to the top of the boot list & saved the settings. That still did not work. the laptop is not booting from the CD, so there isn't a way to install Roxio again. Looks to me like it may be a hardware issue, which is strange since the drive worked one day & didn't the next...and was never moved. In addition, Vista updated overnight between the day it worked & the day it didn't. Possibly a coincidence, but maybe not.
Thanks for the suggestion.
Help!!!!!!!
I've a acer aspire 5050 w/ this freaking driver and doesn't work.
I tried to check the upper/lower filters, but even these values the drive doens't have. Horrible!
Is there any other way to solve it?
How about if i copy the registry of someone who made it work? Thx.
I have a Toshiba Satellite A205-S5831 with the Matshita UJ-850s, these instructions work on the first try.
da_newbie wrote: The solution i am posting works perfectly for Acer laptops wiht Matshita UJ-850s. I have not tested it on Toshiba yet.
Method 1: Remove the registry entry
WARNING: Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method.
These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. Note If you had installed multiple CD-writing software products on your computer, you need to uninstall the software products before you remove the registry keys.1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
4. On the File menu, click Export.
5. In the File name box, type savedkey, and then click Save.
6. Click the REG_MULTI_SZ data type UpperFilters, and then click Delete on
the Edit menu. When you are prompted to confirm the deletion, click Yes.
Note If this data type is missing, go to Method 2.
7. Click the REG_MULTI_SZ data type LowerFilters, and then click Delete on
the Edit menu. When you are prompted to confirm the deletion, click Yes.
8. Quit Registry Editor, and then restart the computer.Let us know if it does work for Toshiba too.
Where is te lower Filtes? how i can delete it?
Which steps?? I have the same problem but don't know what to do.
Thank you.
- Dear kenz4949
Your great solution work also with Notebook Sony Vaio VGN-TZ150. Thank you very much
- Amazing! Finding this forum and newbie's advice saved me hundreds of dollars!
I have a Toshiba Satellite R10 Tablet PC and I haven't seen anyone on the thread yet that mentioned whether they tried using this technique for other Matshita drives or not. I have a Matshita UJDA750 and it worked beautifully for mine as well! Thanks a bunch!!! I previousy tried this fix on my Toshiba A135 and it worked.
And now it has quit again and there are no listings in the register (now) that I can edit.
I have thought of removing the CD/DVD-ROM drive completely, restart, shutdown, replace the drive, restart and let the system 'find' the hardware. But I can't figure out how to completely remove the drive. But would this work?
Is there another option available other than wiping the HD and starting over??? I'm at my wits end.
Thanks,
Masha
Hi,
I tried your steps and it worked for my Toshiba Satellite A135. And now the drive has completely quit.
Any suggestions? Or do I just buy another DVD/CD-RM drive for this laptop?
Thanks,
Masha
Hi,
I have a toshiba satellite a200 and have exactly the same problem i have tried the regedit fix and it hasnt worked although there was only upper filters no lower filters there to delete... also i have backed up everything on an external hd and system restored yet still no joy, the filters are still not there so i dont know what to do now was wondering if anyone has had any luck with any other fixes yet??
any help would be greatly appreciated
da_newbie,
Yes! It works for a Toshiba Satellite. I run into this problem with a new Toshiba A205-S5000 that I bought at Wal-Mart for my son.
Great solution! Toshiba has to pick this up and put it on their support web site!
Thanks for posting this!
David- Thank you!!! you saved my life!!!))) you rock!!
Petras,
Can you help me? I don t find the reg_multi_sz to delete the upper and lower filters. Where are they?
Or somebody can help me?
Fabienne
Da_Newbie,
Can you sy me where can I find the REG_MULTI_SZ ?
I have a Sony VGN-SZ670N
Thank you in advance
Fabienne
- Check this out!!! For all of those who has an Acer 5100 or similar and the registry modification did not work (lower and upper filter deleted). I started to play around with the registry keys and within the same registry key with the lower and upper filters were, I changed the (SilentInstall) from 1 to 0. Then yaaaaaaaaaaaaaaaay it worked. Make sure the lower and upper filters are deleted. Oh yeah I am running Vista Basic. It's only been working for about an hour. I'll reposed tomorrow to let people know if it still works.
I have made an interesting observation with this problem. I have an Acer Aspire 5100 running Vista Ultimate. When I delete the above registry files and restart my computer, the CD/DVD works fine. However, my iTunes needs to reinstall in order to operate. Once I reinstalle iTunes, my CD/DVD player no longer works. Has anyone else noticed this? Any suggestions for a work around?If you don't have upper or lower filters in your reg, then the problem is not in the register. I had a fujitsu siemens laptop that came with vista. I installed the xp instead and had everything else working but the Matshita uj 850-s dvd-ram drive. The reason that dvd-ram wasn't working with xp was that I had to change the "SATA Controller mode option" to "Compatible" to make installation possible. Because hard drive and dvd-ram were in same area 0, this meant problems with dvd-ram. To get the dvd-ram working I had to do these steps:
1. Download AHCI driver (7zim06ww.exe) from this site: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-62909 and install it to c:\drivers\win\sata
2. Restart your computer and go to BIOS.
3. In BIOS find "Serial Controller mode option" (in fujitsu siemens: advanced\internal device configurations\serial ata controller:\sata controller mode option) and change it to "Enhanced".
4. Make sure that AHCI configuration is marked as Disabled
5. Save and Exit
6. In windows put a dvd in the dvd-ram and test if it works. In my case it did work.
Changing the mode to Enhanced might make your OS to find new devices, in my case "PCI serial port" and "PCI Simple Communications Controller". To get these work you need to install AMT drivers that you can find from your manufacturers website, or Intels AMT by searching google.
Hope this helped those that didn't have Lower and Upper filters in Register. For me it took quite a while to realise where the problem was...
-Gradimmah
da_newbie wrote: The solution i am posting works perfectly for Acer laptops wiht Matshita UJ-850s. I have not tested it on Toshiba yet.
Method 1: Remove the registry entry
WARNING: Serious problems might occur if you modify the registry incorrectly by using Registry Editor or by using another method.
These problems might require that you reinstall your operating system. Microsoft cannot guarantee that these problems can be solved. Modify the registry at your own risk. Note If you had installed multiple CD-writing software products on your computer, you need to uninstall the software products before you remove the registry keys.1. Click Start, and then click Run.
2. In the Open box, type regedit, and then click OK.
3. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
4. On the File menu, click Export.
5. In the File name box, type savedkey, and then click Save.
6. Click the REG_MULTI_SZ data type UpperFilters, and then click Delete on
the Edit menu. When you are prompted to confirm the deletion, click Yes.
Note If this data type is missing, go to Method 2.
7. Click the REG_MULTI_SZ data type LowerFilters, and then click Delete on
the Edit menu. When you are prompted to confirm the deletion, click Yes.
8. Quit Registry Editor, and then restart the computer.Let us know if it does work for Toshiba too.
I would like to not only shake your hand, but metaphorically "kiss your feet" for this heaven-sent repair. I have had this problem now for weeks, and it now it is GONE! Your solution was perfect and I'm happy to tell you, this repair works on HP Pavillion Dv6436nr version with Vista 32bit OS. My searches up until yours, have been very dismal and unsuccessful. My congratulations and I appreciate your time. Please keep up the good work and if you need a reference for services rendered, I'll step up.
Good Luck and God bless.
Robert
Unfortunately, I must amend my glee. As was posted before, the program ITUNES won't work correctly and even though it says to re-install to correct, Vista won't let you do it because says it's not the right version. Boy, it seems things are never easy. At least this is not as frustrating to deal with. If you know of any solutions to this new twist, please help.- This works fine on my Sony Vaio VGN SZ3HP/B Thanks a lot great help.
Worked on Vista Home Edition on Compaq Presario V6000 :Brill ! took 5 mins and I am no techie. Just follow the instructions on page 1 under the entry from da_newbie. Have confidence and just ignore the cautious notes.
Thanks da_ top information!
- I have Toshiba U305 S2816 with Mashita DVD Ram UJ-852S with Vista Ultimate 32 and it's working perfectly for me. Thank you alot Newbie.
- I have a Toshiba Satellite U305 and tried de_newbee's tip and it worked!!!! I kept getting the code 39 error and was really weary about changing the registery. I took a chance and deleted both upper and lower filters, restarted my laptop, and my DVD-drive now works like a champ!!! Thanks for the tip... You guys should be put in for the Nobel Peace Prize!!!!!later....freakyd.com
- AMEN, brother!!!! Da_Newbee should be prophetasized!!!!!!!
Hi, I have a Sony VGN-FE880E.
Even after modifying the registry as described in this thread and rebooting I'm still having problems with Matshita UJ-850S ATA device..
What happens is.. when I insert a DVD or a CD, the indicator just lights up for a few seconds, and then goes dead.. Just wouldn't detect it.. PLEASE help!!!!!!!!!!!VBPro, read the solution on page 10 sent by Gradimmah.
-Gradimmah
da_newbie and others,
I have tried this, but unsuccessful. There is no upper/low filters within. Even if i delete them all, it never works. I´m thinking that maybe it is due to the fact that i have installed windows xp replacing the vista that came in the laptop. Since then, never worked. Well, actually with the vista have had some problems, but soon or later it worked. I´m wondering whether it is a way to install the register keys from some laptop that worked it out and then I can have the same confirgurations.
ANY HELP PLEASE.
Hi Y1NLON6,
If you don't have upper or lower filters in your reg, then the problem is not in the register. I had a fujitsu siemens laptop that came with vista. I installed the xp instead and had everything else working but the Matshita uj 850-s dvd-ram drive. The reason that dvd-ram wasn't working with xp was that I had to change the "SATA Controller mode option" to "Compatible" to make installation possible. Because hard drive and dvd-ram were in same area 0, this meant problems with dvd-ram. To get the dvd-ram working I had to do these steps:
1. Download AHCI driver (7zim06ww.exe) from this site: http://www-307.ibm.com/pc/support/site.wss/document.do?lndocid=MIGR-62909 and install it to c:\drivers\win\sata
2. Restart your computer and go to BIOS.
3. In BIOS find "Serial Controller mode option" (in fujitsu siemens: advanced\internal device configurations\serial ata controller:\sata controller mode option) and change it to "Enhanced".
4. Make sure that AHCI configuration is marked as Disabled
5. Save and Exit
6. In windows put a dvd in the dvd-ram and test if it works. In my case it did work.
Changing the mode to Enhanced might make your OS to find new devices, in my case "PCI serial port" and "PCI Simple Communications Controller". To get these work you need to install AMT drivers that you can find from your manufacturers website, or Intels AMT by searching google.
Hope this helped those that didn't have Lower and Upper filters in Register. For me it took quite a while to realise where the problem was...
-Gradimmah
- Hey thanks da_newbie my Matshita UJ-850s is now working on my Toshiba Satelite A205, thank you thank you!!
- Worked for my Toshiba Satellite Pro A200. Cheers!
Manually delete the registry entries
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:322756 (http://support.microsoft.com/kb/322756/) How to back up and restore the registry in WindowsNote Before you use this method, uninstall all CD or DVD writing or recording programs. Deleting the corrupted registry entries might cause problems with any other CD or DVD writing or recording programs that are installed on your computer. Uninstalling these programs before you start will help you avoid any problems that removing the registry entries might cause. You can reinstall these programs after the problem is resolved.
This method provides step-by-step instructions for how to use Registry Editor to delete the following corrupted Registry entries:• UpperFilters • LowerFilters Step 1: Start Registry Editor
Start Registry Editor.Step 2: Delete the UpperFilters registry entry
The UpperFilters registry entry is removed.1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE. 2. Expand SYSTEM, and then expand CurrentControlSet. 3. Expand Control, and then expand Class. 4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}. 5. In the details pane of Registry Editor, on the right side, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only.• If you see the UpperFilters registry entry in the details pane of Registry Editor, go to step 6. • If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to "Step 3: Delete the LowerFilters registry entry." 6. On the Edit menu, click Delete. 7. Click Yes when you receive the following message: Step 3: Delete the LowerFilters registry entry
1. In the details pane of Registry Editor, on the right side, click LowerFilters.
Note You might see a LowerFilters.bak registry entry. You do not have to remove that entry. Click LowerFilters only.
If you do not see the LowerFilters registry entry, unfortunately this content is unable to help you any more. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.2. On the Edit menu, click Delete. 3. Click Yes when you receive the following message: The LowerFilters registry entry is removed. 4. Exit Registry Editor. Step 4: Restart your computer
Restart your computer. After you have done this, try to access the CD or DVD drive. If you can access the CD or DVD drive, and if you do not receive an error message, the problem is resolved. You can reinstall your CD or DVD writing or recording software.- This is the same fix that has been posted several times befor. We need a fix that does not include the upper and lower filters. I have deleted the filters and there is no change. My dvd drive is still coming and going when it is pleased. I believe there is a problem with the bios. I have searched the net for an update for my acer 5100 with nothing good in sight. HELP!! :-)
- Hey, I heard of this one guy before, "The Acer Guy." Try his website the www.theacerguy.com.
- Hi guys, i have the same problem - toshiba A100 with vista home premium, after reinstalling the system my matSHITa UJ-850S doesn't see any dvds. It works with some cds (reads them, sometimes even burns them, but not always).
Reinstalling the driver doesn't help - the system finds and install the same one and says it's the best one available. I wanted to try your way, but there are no UpperFilters or LowerFilters in my registry. The only value of REG_MULTI_SZ type is IconPath.
Any clues what should i do? All help will be most appreciated. hi all
It was a nice sunny day outside and i wanted to copy some movies for my friend from Verbatim media to the Hdd....and then back to the blank dvd....ive put in the dvd movie and it read it fine....but then i changed it for another the same make and gues what...the drive started to make noises type like ehm ehm ehm...it couldnd find the track....attempting to read the dvd 100times...i tried every media which i could find in the house....some of them could be still read...at the end the drive wouldnt read anything (DVD)...so i sent it for replacement....after 5 months it happened again...but this time i dont clean lenses i dont touch them just give them a blow from a air can...gues what...??
Nothing....doesnt read!!!same noises....ehm ehm ehm....
so i said to myself when i have the air i will blow the fan on my laptop asus f3jp....ive flipped it cleaned it and accidentaly turned it on when it was upside down....gues what??
no noise.....it read (verbatim) dvd movie....and still working....
SOLUTION>>>>>>??? shake that stupid drive!!!...or just turn it upsidedown...try it...It might work...(i think dvds were all burned at maximum speed---possible trouble with reading....burn at 4x!)
good luck with matshita drives....
- I have the exact same problem as you do, except it (Da Newbie's cure) worked for only a couple of weeks or so until it died a second time, and now I can't use the drive at all, with no help from anyone, for months now! Isn't technology supposed to make things more convenient?
- i have a toshiba satellite with the same damn prob, i could only get up to task 5 on your list, the regmultisz just isnt present. . im lost in the wilderness. . is there light at the end of this tunnel?
- On vista you will see a search bar at the bottom of the start menu, that is considered the run command, and search tool in vista. Type to search, or to run a command, type and then press the enter key.
Thanks for the info, my laptop isn't even two weeks old and I lost my driver.
- My laptop did an upgrade the other day and (POOF). My DVD drive came back to life. It's been living for the past 2 days. Lets see how long it will stay alive.
- What update was it? Do you have a Toshbia?
I have a Acer Aspire Laptop 5100
DVD-Ram would not work and this happened quite out of the blue.
I spent hours on trying to get the drivers etc. to make this work again.
I then came across your instructions - these were so clear and it took me just two minutes to get it working again.
Thank you, thank you, etc. etc. etc.
- Thank You!!!! This totally worked. I have a Sony Vaio PCG-6S2L with Windows Vista Business Edition.
Master you are a genius
your metodh work perfect for toshiba satellite
windows vista home premium
tks
Robhercoss
- Worked great on my 2 year old asus computer. The drive just disappeared one day and now I have it back. Thanks a bunch.
THANK YOU!!! sorry to yell but I'm so excited :)
This solution (see da_newbie's first post) worked for me on a Toshiba a205-s5831 laptop.
I had to delete the upper and lower filters and then reboot and magically worked!
Wow - I love support forums, saved me(us) so much time.
- Thanks very much ... Your method helped me to solve the same problem with my Apple MacBook
After I installed vista update ... DVD Matshita UJ-857D does not work
Idid my best to find any driver on PANASONIC website ... 2days lost without results
I confirm you it works now very good
Thanks again
Nasser Ado
Apple MacBook , Mac osx and Vista ultimate 32bit - Hey, da_newbie ...
FWIW your method #1 registry edit worked great on a Lenovo T61 (Win XP Pro) with Matshita UJ-862 drive!
Max Registry Cleaner didn't fix (or find) the problem,
Driver Detective didn't either,
Buying a new drive for $200 didn't work,
Win System Help/Troubleshooting was a waste of time,
So was Lenovo's System Toolbox.
Sure wish I'd found your post before wasting all that time and money.
You deserve a raise!
Thanks
- worked a treat on my tosh satellitte p30-145 psp30e many thanks
- Just wanted to thank da_newbie for the post... it worked!!!!
I have a Sony Vaio PCG-6S4M. My cd unit stopped working and I didn't even know when!! I tried different system recovering dates and nothing. Your method 1 worked with my computer and now my dvd is back on track! Thanks again!! - It worked like charm for my Black macbook running windows XP on Boot Camp. My DVD-R UJ-857D had what seemed to be a driver problem, but after da_newbie's solution, it is working great!!! Thanks a lot.
- I have a Toshiba Satellite M55-S135 and it did not work on my laptop. Got to step 6, did not see Reg_Multi_SZ, just REG_SZ. I typed both Upper and LowerFilters and when I hit return I got an error. There was nothing to delete. So disappointed. Any suggestions?
- Hey Cooldude,
Had the exact same problem. Toshiba M55-S135 laptop. Have you found a solution? Thanks.