res://ieframe.dll/preview.dlg lin1 chr 1

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• Thursday, December 06, 2007 1:58 AMRobbin Meng - MSFTMSFT

   
  

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  Hi,

   

  Does this issue occur whenever you try to print? Can you print from Office Word document or Notepad?

   

  If the issue occur whatever you try to print, it is possible a Printer driver issue. Then you may consider reinstalling your printer driver to test.

   

  However, if the issue only occur with Internet Explorer(IE), let's try the following steps:

   

   

  Step 1: Reset Internet Explorer (IE) & register files

  ==================================

  1.      Click Start, please type "inetcpl.cpl" (without quotation marks) in the Start Search bar and press Enter to open the Internet options window.

  2.      Switch to the Advanced tab.

  3.      Click the Reset Internet Explorer Settings button.

  4.      Click Reset to confirm the operation.

  5.      Click Close when the resetting process finished.

  6.      Uncheck Enable third-party browser extensions option in the Settings box.

  7.      Click Apply, click OK.

   

   

  Step 2: Register the Internet Explorer components

  ==================================

  1. Click Start, Run, type: notepad C:\IEreg.bat and press Enter. Choose Yes when you are prompted.

  2. Copy the following commands and then paste them into the opened Notepad window.

   

  regsvr32 comcat.dll /s

  regsvr32 shdoc401.dll /s

  regsvr32 shdoc401.dll /i /s

  regsvr32 asctrls.ocx /s

  regsvr32 oleaut32.dll /s

  regsvr32 shdocvw.dll /I /s

  regsvr32 shdocvw.dll /s

  regsvr32 browseui.dll /s

  regsvr32 browseui.dll /I /s

  regsvr32 msrating.dll /s

  regsvr32 mlang.dll /s

  regsvr32 hlink.dll /s

  regsvr32 mshtmled.dll /s

  regsvr32 urlmon.dll /s

  regsvr32 plugin.ocx /s

  regsvr32 sendmail.dll /s

  regsvr32 scrobj.dll /s

  regsvr32 mmefxe.ocx /s

  regsvr32 corpol.dll /s

  regsvr32 jscript.dll /s

  regsvr32 msxml.dll /s

  regsvr32 imgutil.dll /s

  regsvr32 thumbvw.dll /s

  regsvr32 cryptext.dll /s

  regsvr32 rsabase.dll /s

  regsvr32 inseng.dll /s

  regsvr32 iesetup.dll /i /s

  regsvr32 cryptdlg.dll /s

  regsvr32 actxprxy.dll /s

  regsvr32 dispex.dll /s

  regsvr32 occache.dll /s

  regsvr32 occache.dll /i /s

  regsvr32 iepeers.dll /s

  regsvr32 urlmon.dll /i /s

  regsvr32 cdfview.dll /s

  regsvr32 webcheck.dll /s

  regsvr32 mobsync.dll /s

  regsvr32 pngfilt.dll /s

  regsvr32 licmgr10.dll /s

  regsvr32 icmfilter.dll /s

  regsvr32 hhctrl.ocx /s

  regsvr32 inetcfg.dll /s

  regsvr32 tdc.ocx /s

  regsvr32 MSR2C.DLL /s

  regsvr32 msident.dll /s

  regsvr32 msieftp.dll /s

  regsvr32 xmsconf.ocx /s

  regsvr32 ils.dll /s

  regsvr32 msoeacct.dll /s

  regsvr32 inetcomm.dll /s

  regsvr32 msdxm.ocx /s

  regsvr32 dxmasf.dll /s

  regsvr32 l3codecx.ax /s

  regsvr32 acelpdec.ax /s

  regsvr32 mpg4ds32.ax /s

  regsvr32 voxmsdec.ax /s

  regsvr32 danim.dll /s

  regsvr32 Daxctle.ocx /s

  regsvr32 lmrt.dll /s

  regsvr32 datime.dll /s

  regsvr32 dxtrans.dll /s

  regsvr32 dxtmsft.dll /s

  regsvr32 WEBPOST.DLL /s

  regsvr32 WPWIZDLL.DLL /s

  regsvr32 POSTWPP.DLL /s

  regsvr32 CRSWPP.DLL /s

  regsvr32 FTPWPP.DLL /s

  regsvr32 FPWPP.DLL /s

  regsvr32 WUAPI.DLL /s

  regsvr32 WUAUENG.DLL /s

  regsvr32 ATL.DLL /s

  regsvr32 WUCLTUI.DLL /s

  regsvr32 WUPS.DLL /s

  regsvr32 WUWEB.DLL /s

  regsvr32 wshom.ocx /s

  regsvr32 wshext.dll /s

  regsvr32 vbscript.dll /s

  regsvr32 scrrun.dll mstinit.exe /setup /s

  regsvr32 msnsspc.dll /SspcCreateSspiReg /s

  regsvr32 msapsspc.dll /SspcCreateSspiReg /s

  exit

   

  3. After you paste the above commands, please close the Notepad window. Choose Yes when you are prompted to save the file.

  4. Click Start, Run, type: C:\IEreg.bat and press Enter to run the commands we have pasted.

   

  If you still receive "The module "ole32.dll" was loaded, but the call to DLLRegisterServer Failed with error code 0X80070005" error, please run command prompt as admionistrator to perform the "regsvr32 ole32.dll" command.

   

  Note: to "run command prompt as administrator", please right click on Command Prompt icon and select "Run as administrator" and then perform "regsvr32 ole32.dll" command.

   

   

  Hope this helps.

   

   

   

  Sincerely,

  Robbin Meng

  Microsoft Online Community Support

   

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• Thursday, December 13, 2007 7:18 PMRobinUnger

   
  

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  My co-worker is getting this error just in the past day.  She cannot print anything off the internet.  We get the script error

  res://ieframe.dll/preview.dlg lin1 chr 1

  I tried the steps you provided above, it seemed like it ran fine, but it still wont allow you to print.  What else can we do?  She can print in Microsoft Word - its just IE. She has 7.0 - which recently updated on its own and this is when it all started.  Please help!!\

  Robin

  • Proposed As Answer byJerrode Wednesday, March 11, 2009 12:34 PM
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• Friday, December 14, 2007 8:41 AMRobbin Meng - MSFTMSFT

   
  

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  Hi Robin,

   

  Since 3rd party Add-ons may cause this kind of unexpected error, let's try to start Internet Explorer (IE) with no Add-ons. To do so, please click the Start Button, All Programs, Accessories, System Tools, and then click Internet Explorer (No Add-ons).
   
  Please check if the issue persists.
   
  If the issue does not reoccur, it may be caused by an IE Add-on. In that case, let’s continue to perform the following steps to narrow down the cause.
   
  Check Internet Explorer Add-Ons
  =========================
  1. Click Tools, and then click Internet Options.
  2. Click the "Programs" tab, and then click Manage Add-ons.
  3. Select an add-on in the Name list, and then click Disable.
  4. Please restart IE with Add-ons and check the issue again.
   
  If the issue is resolved, the disabled Add-on was the cause of the issue.
  If the issue reoccurs, let’s continue to disable the next Add-on using the same method.
   
  By doing so, we can determine which Add-on contributed to the issue.

   

  However, if the issue still persists in IE non Add-ons mode, please let me know if you can simply print from Notepad text files.

   

  We may need to remove the previous printer driver and reinstall the latest printer drivers from the manufacture.

   

  Hope this helps.

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• Thursday, December 20, 2007 5:26 PMPoet

   
  

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  I tried various fixes around the internet including that "regsvr32 ole32.dll" fix (which gave me the same error as above) and nothing seemed to work.
  
  I decided to remove all third-party addons from the client's computer which is VERY easy to do in IE7 from the advanced settings. Unfortunately that didn't seem to solve the problem either.
  
  I went into the settings once again and turned "Protected mode" off. I know that some might find this solution dangerous to security, but IT FIXED THE PROBLEM.
  
  In total I've only seen this problem twice.. both times were with Windows Vista and Internet Explorer 7. Both times, turning protected mode off fixed the problem for me.
  
  -Chad Allard
  
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• Friday, December 21, 2007 10:20 AMRobbin Meng - MSFTMSFT

   
  

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  Hi Chad,

   

  Thank you for your valuble sharing. The "Protected mode" is indeed a unique feature of Windows Vista that is related to UAC.

   

  I believe this information will be much helpful for others who have similar issues in the future.

   

  Thanks again and have a nice day.

   

  Sincerely,

  Robbin Meng

  Microsoft Online Community Support

   

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• Tuesday, February 05, 2008 1:21 PMRay and Jeanie

   
  

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  Hello Robbin,

  I have the same script error message but only when I try to print from windows mail and then it locks up the mail program. When I try to reset IE with the bat file you show above I get an error that I need to be the Administrator to create the file in this location even though I am the administrator?

   

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• Thursday, February 07, 2008 7:18 PMPlatty

   
  

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  Robbin – I have been reading the TechNet forums and you have written about problems that are close to mine.  I’m hoping you have a simple solution for me.

   

  Windows XP

  Office 2003 with Word 2003/Outlook 2003.

   

  When I try to compose an email in Outlook with Word as my editor (HTML), I get "Microsoft Word is set to be your e-mail editor.  However, Word is unavailable, not installed, or is not the same version as Outlook.  The Outlook e-mail editor will be used instead.  An OLE registration error has occurred.  The program is not correctly installed.  Run setup again for the program."

   

  When I remove Word as the editor, in favor of using Outlook, I get “One or more Active X control could not be displayed because either: 1) your current security settings prohibit running Active X control on this page; or 2) you have blocked a publisher of one of these controls.  As a result, the page may not display correctly.”

   

  I have seen you and others recommend re-populating the registry with the ole32.dll.  However, when I run the command:  “regsvr32 %WINDIR%\system32\ole32.dll”, I get: “DllRegisterServer in C:\Windows\system32\ole32.dll failed. Return code was: 0xc0000005”.

   

  I’m fairly certain from the forums that if I can get ole32.dll re-populated in the registry that my Outlook / Word problem will be fixed.  Can you help me figure out why the ole32.dll will not re-register??

   

  Thanks!!
  Platty

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• Monday, February 11, 2008 7:37 AMRobbin Meng - MSFTMSFT

   
  

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  Hi Platty,

   

  Please run command prompt as administrator to perform the "regsvr32 ole32.dll" command. To "run command prompt as administrator", right click on Command Prompt icon and select "Run as administrator" and then perform "regsvr32 ole32.dll" or regsvr32 %WINDIR%\system32\ole32.dll

   

  If the issue still persists, I believe the issue is due to the ole32.dll file itself since there might be any problem with your Office 2003 components and you may need to reinstall Office 2003.

   

  If you have further concern, as this forum is for Windows Vista related issues. For problems with Office 2003 please check the resources available at:

   

  Discussions in Office General Questions

  http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.office.misc

   

  The newsgroups should be particularly helpful to you.

   

  Thanks.

   

   

  Sincerely,

  Robbin Meng

  Microsoft Online Community Support

   

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• Wednesday, February 20, 2008 1:35 PMPlatty

   
  

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  Robbin - still getting the failed to regsiter error.  I'm not able to follow your instructions entirely.  I don't use any User Account entitled "Administrator."  Or at least none shows up when Windows starts.  So when I go to run the C: as "Administrator," I have no working password and it does not let me run is as the Administrator.  I am forced to use a sub-account that has administrator authority, but it's not the "Administrator."  Could that be the access error?

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• Thursday, February 21, 2008 1:08 AMDannoXYZ

   
  

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  The Administrator account is typically hidden from the Welcome Screen. Hit CTRL-ALT-DEL twice quickly and you should get the traditional log-on prompt where you can explicitly enter username, password and domain.
  
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• Thursday, February 21, 2008 8:14 AMRobbin Meng - MSFTMSFT

   
  

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  Hi Platty,

   

  Please check if the built-in Administrator is disabled. If so, please use the current user account(which should also has admin privilege) to enable the built-in Administrator.

   

  To do so, right click on "My Computer" and select "Manage" and then open "Computer Management" window and locate to "Local Users and Groups", then click the Properties of Administrator and enable this account. More information, please refer to the following article:

   

  Please Help - Locked out of Admin Profile - UAC ON
  http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2864020&SiteID=17

  
  Thanks.

   

  Regards,
  Robbin Meng
  Microsoft Online Community Support

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• Thursday, February 28, 2008 12:39 AMcornfused

   
  

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  The Error code I am tired of is: line: 2021   Char: 1   error: unspecified  Code: 0

   

  I tried your fix and it did not do anything... I do not understant the part about      please right click on Command Prompt icon and select "Run as administrator" and then perform "regsvr32 ole32.dll" command.

  What / Where is the Command Prompt icon?

   

  thanks

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• Friday, February 29, 2008 2:33 AMRobbin Meng - MSFTMSFT

   
  

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  Hi,

   

  The "Command Prompt icon" I refer to is under: Start -> All Programs -> Accessories, then you can find that "Command Prompt" icon.

   

  By the way, as the new issue you mentioned is different from the one discussed in this current thread, we'd recommend that you start up a new thread for it. We generally focus on one topic in one thread because in this way it will be better for other community members to participate in the discussion, and to search/find specific answers more efficiently in the future. Thanks for your understanding.

   

  Sincerely,
  Robbin Meng
  Microsoft Online Community Support

   

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• Wednesday, March 05, 2008 4:41 AMcrookkt

   
  

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  I am unable to copy and paste the commands Robbin Meng has listed from the 12-05-07 posting. It appears to be like an image. Is there any way you can email that to me Robbin?

  Thanks

  T

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• Wednesday, March 05, 2008 6:17 AMRobbin Meng - MSFTMSFT

   
  

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  Hi, as we are TechNet Online Community Support support, and we can only use this forum community to communicate with our customers by posting thread and cannot send emails. Thanks for your understanding.

   

  By the way, the steps listed in my previous post is in text format and NOT image, please try again to copy and paste. I quote it again as below:

   

  Robbin Meng - MSFT wrote:

  Step 2: Register the Internet Explorer components ================================== 1. Click Start, Run, type: notepad C:\IEreg.bat and press Enter. Choose Yes when you are prompted. 2. Copy the following commands and then paste them into the opened Notepad window.   regsvr32 comcat.dll /s regsvr32 shdoc401.dll /s regsvr32 shdoc401.dll /i /s regsvr32 asctrls.ocx /s regsvr32 oleaut32.dll /s regsvr32 shdocvw.dll /I /s regsvr32 shdocvw.dll /s regsvr32 browseui.dll /s regsvr32 browseui.dll /I /s regsvr32 msrating.dll /s regsvr32 mlang.dll /s regsvr32 hlink.dll /s regsvr32 mshtmled.dll /s regsvr32 urlmon.dll /s regsvr32 plugin.ocx /s regsvr32 sendmail.dll /s regsvr32 scrobj.dll /s regsvr32 mmefxe.ocx /s regsvr32 corpol.dll /s regsvr32 jscript.dll /s regsvr32 msxml.dll /s regsvr32 imgutil.dll /s regsvr32 thumbvw.dll /s regsvr32 cryptext.dll /s regsvr32 rsabase.dll /s regsvr32 inseng.dll /s regsvr32 iesetup.dll /i /s regsvr32 cryptdlg.dll /s regsvr32 actxprxy.dll /s regsvr32 dispex.dll /s regsvr32 occache.dll /s regsvr32 occache.dll /i /s regsvr32 iepeers.dll /s regsvr32 urlmon.dll /i /s regsvr32 cdfview.dll /s regsvr32 webcheck.dll /s regsvr32 mobsync.dll /s regsvr32 pngfilt.dll /s regsvr32 licmgr10.dll /s regsvr32 icmfilter.dll /s regsvr32 hhctrl.ocx /s regsvr32 inetcfg.dll /s regsvr32 tdc.ocx /s regsvr32 MSR2C.DLL /s regsvr32 msident.dll /s regsvr32 msieftp.dll /s regsvr32 xmsconf.ocx /s regsvr32 ils.dll /s regsvr32 msoeacct.dll /s regsvr32 inetcomm.dll /s regsvr32 msdxm.ocx /s regsvr32 dxmasf.dll /s regsvr32 l3codecx.ax /s regsvr32 acelpdec.ax /s regsvr32 mpg4ds32.ax /s regsvr32 voxmsdec.ax /s regsvr32 danim.dll /s regsvr32 Daxctle.ocx /s regsvr32 lmrt.dll /s regsvr32 datime.dll /s regsvr32 dxtrans.dll /s regsvr32 dxtmsft.dll /s regsvr32 WEBPOST.DLL /s regsvr32 WPWIZDLL.DLL /s regsvr32 POSTWPP.DLL /s regsvr32 CRSWPP.DLL /s regsvr32 FTPWPP.DLL /s regsvr32 FPWPP.DLL /s regsvr32 WUAPI.DLL /s regsvr32 WUAUENG.DLL /s regsvr32 ATL.DLL /s regsvr32 WUCLTUI.DLL /s regsvr32 WUPS.DLL /s regsvr32 WUWEB.DLL /s regsvr32 wshom.ocx /s regsvr32 wshext.dll /s regsvr32 vbscript.dll /s regsvr32 scrrun.dll mstinit.exe /setup /s regsvr32 msnsspc.dll /SspcCreateSspiReg /s regsvr32 msapsspc.dll /SspcCreateSspiReg /s exit     3. After you paste the above commands, please close the Notepad window. Choose Yes when you are prompted to save the file. 4. Click Start, Run, type: C:\IEreg.bat and press Enter to run the commands we have pasted.   If you still receive "The module "ole32.dll" was loaded, but the call to DLLRegisterServer Failed with error code 0X80070005" error, please run command prompt as admionistrator to perform the "regsvr32 ole32.dll" command.   Note: to "run command prompt as administrator", please right click on Command Prompt icon and select "Run as administrator" and then perform "regsvr32 ole32.dll" command.

   

  Thanks.

   

  Sincerely,

  Robbin Meng

  Microsoft Online Community Support

   

   

   

   

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• Sunday, March 09, 2008 3:58 AMAnh Luis

   
  

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  Hi Robin,
  
  I am experiencing the same script errors as mentioned in these posts.  I have tried all your suggestions and then some from other internet searches.  Although I haven't found a solution, I believe I have narrowed it down, however I do not know how to fix it.
  
  I am running Windows Vista Ultimate and IE 7.1
  
  These are my findings:
  1. When I try to print from IE7.1 I get the script error box
  2. When printing from other applications it prints fine
  3. I downloaded and installed Firefox and tried to print .. it prints fine
  4. I logged off and logged back on as Administrator and tried to print from IE7.1 and it works!
  5. I logged off and logged back on as a different user than what I normally do and printing from IE7.1 works too.
  6. I logged back on as my normal user and right clicked IE7.1 to run as administrator .. this also allowed me to print fine.
  7. I exited IE as administrator and re-opened it without "run as administrator" and it does not print
  8. I found other tasks that I was able to perform earlier also would not work and return the same kind of script errors.  Running them as administrator works but as mentioned they ran fine before without administrator priviledges.
  
  I suspect that something within the USER preferences or settings somewhere has changed which makes printing from IE and the running of some other tasks impossible without administrator priviledges.  Instead of returning a prompt to run as administrator it returns the script error dialog box.
  
  By finding where this change occurred, I believe will be the answer to this and many other similar script errors .. they all seem to have the same symptoms.
  
  I look forward to your reply,
  thanks.
  
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• Monday, March 10, 2008 8:34 AMRobbin Meng - MSFTMSFT

   
  

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  Hi,

   

  Although the symptom is similar, the issue you mentioned is different from the one discussed in this current thread (which is a pure IE issue), and your issue is more likely a USER profile issue. We'd recommend that you start up a new thread for it. We generally focus on one topic in one thread because in this way it will be better for other community members to participate in the discussion, and to search/find specific answers more efficiently in the future. Thanks for your understanding.

   

  For your reference, you may try to create another user account with admin privilege to test if the same issue remains with the newly created user account which has admin privilege. If it not remains, transfer the old user’s profile files to the new one and then delete the old corrupted user account.

   

  Regards.

   

   

   

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• Thursday, May 22, 2008 11:46 AMSamnani

   
  

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  Dear freinds,

   

  I was unable to print from Microssoft Outlook 2003, after a lot of search in google i was able to find the answer for the above query.

   

  Go to start ---- press Run ---- type : regsvr32 ole32.dll

  and then press enter you will get a message DllRegisterServer in ole32.dll succedded.

   

  Press Ok

   

  and job done.

   

  Hope this sorts out most of the folks problem.

   

   

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• Tuesday, June 10, 2008 6:53 PMAndy Kdeiss

   
  

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  Dear Samnani R:

   

  I had a similar problem with my Outlook 2000 and I followed you suggestion and it worked. Thank you very much.

  This error has been bothering me for months now.

  Thanks

  Andy

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• Thursday, July 10, 2008 5:55 PMJMinnick

   
  

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  Thanks to the fix in this thread I got rid of a very bothersome issue.. Sales people complaing about this issue!

   

  Thanks!

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• Tuesday, July 22, 2008 3:27 PMhutchyboy

   
  

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  I have tried all fixes mentioned above, removed all add-ons etc, but still problem persists.

   

  How do I turn protected mode off??

   

  Thanks for your help in advance

   

  Steve

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• Wednesday, March 11, 2009 12:43 PMJerrode

   
  

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  Anh Luis said:

  Hi Robin,
  
  I am experiencing the same script errors as mentioned in these posts.  I have tried all your suggestions and then some from other internet searches.  Although I haven't found a solution, I believe I have narrowed it down, however I do not know how to fix it.
  
  I am running Windows Vista Ultimate and IE 7.1
  
  These are my findings:
  1. When I try to print from IE7.1 I get the script error box
  2. When printing from other applications it prints fine
  3. I downloaded and installed Firefox and tried to print .. it prints fine
  4. I logged off and logged back on as Administrator and tried to print from IE7.1 and it works!
  5. I logged off and logged back on as a different user than what I normally do and printing from IE7.1 works too.
  6. I logged back on as my normal user and right clicked IE7.1 to run as administrator .. this also allowed me to print fine.
  7. I exited IE as administrator and re-opened it without "run as administrator" and it does not print
  8. I found other tasks that I was able to perform earlier also would not work and return the same kind of script errors.  Running them as administrator works but as mentioned they ran fine before without administrator priviledges.
  
  I suspect that something within the USER preferences or settings somewhere has changed which makes printing from IE and the running of some other tasks impossible without administrator priviledges.  Instead of returning a prompt to run as administrator it returns the script error dialog box.
  
  By finding where this change occurred, I believe will be the answer to this and many other similar script errors .. they all seem to have the same symptoms.
  
  I look forward to your reply,
  thanks.
  

  
  
  Hi Robin,
  
  
  This is a problem that I also had in windows vista ultimate, however I have found a way to fix it and it has worked for a couple of people. The problem is in the windows user profile. You will actually have to create anothe user account on the computer and name it what you want. Insure that all of you document are saved on a separate partition so that you don't loose any of your data. Delete the old user account and remap all of the folder with your information to the new user account once you have log into it. I would suggest that you log into the new accout and remap all the folder for my document by right clicking on them and going to location first before deleting to old account to ensure you can access all of you old account documents. This worked for me several time and I just had to do it again today after yet another update by microsoft. This is the only solution that I've found that worked I am an IT professional and it was even difficult for me to figure this one out.
  
  Jerrode
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