Vista very slow to close and open files

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• Friday, January 04, 2008 9:43 AMJoson ZhouMSFT, Moderator

   
  

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  Hi Chris,

   

  Thank you for the post. I understand that the Documents folder is redirected to a share folder on a Windows 2003 R2 enterprise server by using Group Policy. However, you find that sometimes it will take a long time to open and close the files located in Documents folder.

   

  Regarding the issue, please check the following points:

   

  1.    Does the issue occur if you open and close a .txt file?

  2.    Does the issue occur in other operating system such as Windows XP? 

   

   

  Please perform the following actions to check the result:
  
  

  1.    Turn off Auto Tuning on the Windows Vista machine:
  -----------------------------------------
  
  a. Click Start, and type cmd in the Start Search box.
  b. Right-click the cmd icon, and select Run as Administrator.
  c. In the Command Prompt, type the following command:
  
  netsh interface tcp set global autotuninglevel=disabled
  
  d. After that, please check the result.
  
  Note: Please re-enable Auto Tuning by typing the following command if the above steps cannot fix the issue:
   
  netsh interface tcp set global autotuninglevel=normal
   

  2.    Install the updates KB938194 and KB938979 on the Windows Vista machine.
  
  http://support.microsoft.com/kb/938194
  http://support.microsoft.com/kb/938979
  
  

  Hope it helps.

   

  Sincerely,

  Joson Zhou

  Microsoft Online Community Support

   

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• Friday, January 04, 2008 10:06 AMChrisMorley

   
  

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  Hi, thanks for the reply. I do not know if it happens to text files, but it does happen to word documents. I will check this at the first opportunity and let you know the result. The delay doesnt happen 100% of the time, mostly 80% when there are long delays (20 second to 1 minute) when closing. Sometimes there is a delay when opening, sometimes a delay when closing, sometimes it is instant. This is all with the same file. Some other documents open instantly most of the time.

   

  This issue does not happen on XP Professional (however please see below as i have had other issues and they may be related). We have Windows 2003 R2 Enterprise acting as domain controller and it is the location for the redirected folders. All machines (server, client XP Pro and client Vista business) are all on the same network switch (which is a basic 3com switch with no QOS or any other functionality).

   

  I have checked the permissions on the user home directories for the redirected folders and they are as per the default created directories with the user/owner having full permissions on the share.

   

  I will try the hotfixes you suggested, in the meantime i would like to bring to your attention I have other issues with Windows XP where My Documents took a long time to open as per posts in other forums, i will repeat them below:

   

  "Hi, i have pushed Offline files and redirected folders via group policy for our domain. It does work with files (My documents) being
  redirected to the network and offline files allowing the users to work away from the network.
  
  However, some users are complaining My Documents is slow to open (first time in the morning and at various points throughout the day), i.e. they double click on My documents and it will sit there for around 20 seconds, and in some cases upto 2 minutes, before My Documents open. Opening any network share during this time is no problem (mapped drive in my computer) and that is fast as expected. The only delay is with the redirected my documents.
  
  Another issue i have is that i get frequent disconnects for offline files, the baloon tip pops up "connection lost to svr001 - You are now Working Offline". i can click to synchronise and it goes straight back up no problem. I know the link is still ok as i can ping the server and infact it is my dns server and i can browse the internet fine.
  
  We are running Windows XP SP2, and Windows 2003 R2 with all updates and latest service pack. The box is running as domain controller, and location for the offline files/redirected folders.
  
  I have followed  "netsh int ip set chimney DISABLED", then install the following hotfix http://support.microsoft.com/kb/936594 on the Windows 2003 Server... it didnt have any effect or different to the delays.

   

  A dump from netmon from a client XP Professional machine which explorer is hanging for 30+ seconds when opening my documents can be seen below:

   

  Code Block

  13:16:27.164    24.625000    192.168.2.100    192.168.2.10    SMB    SMB: C; Transact2, Query Path Info, Query File Basic Info, Pattern = \CHRISMORLEY\MY DOCUMENTS\MY MUSIC\DESKTOP.INI
  13:16:27.164    24.625000    192.168.2.10    192.168.2.100    SMB    SMB: R; Transact2, Open2, FID = 0x0000
  13:16:27.164    24.625000    192.168.2.100    192.168.2.10    SMB    SMB: C; Transact2, Query Path Info, Query File Basic Info, Pattern = \CHRISMORLEY\MY DOCUMENTS\MY MUSIC\DESKTOP.INI
  13:16:27.164    24.625000    192.168.2.10    192.168.2.100    SMB    SMB: R; Transact2, Open2, FID = 0x0000
  13:16:27.164    24.625000    192.168.2.100    192.168.2.10    SMB    SMB: C; Transact2, Query File Info, Query EAs From List, FID = 0x8002
  13:16:27.164    24.625000    192.168.2.10    192.168.2.100    SMB    SMB: R; Transact2, Open2, FID = 0x0004 - NT Status: System - Error, Code = (13) STATUS_INVALID_PARAMETER
  13:16:27.164    24.625000    192.168.2.100    192.168.2.10    SMB    SMB: C; Read Andx, FID = 0x8002, 658 bytes at Offset 0
  
  

  CODE

  13:16:27.023    24.484375    192.168.2.100    192.168.2.10    SMB    SMB: C; Nt Create Andx, FileName = \chrismorley\My Documents
  13:16:27.023    24.484375    192.168.2.10    192.168.2.100    SMB    SMB: R; Nt Create Andx, FID = 0x400E
  13:16:27.023    24.484375    192.168.2.100    192.168.2.10    SMB    SMB: C; Nt Transact, NT IOCTL, FID = 0x400E
  13:16:27.023    24.484375    192.168.2.10    192.168.2.100    SMB    SMB: R; Nt Transact, Unknown NT Transaction Function
  13:16:27.023    24.484375    192.168.2.100    192.168.2.10    SMB    SMB: C; Transact2, Query FS Info, Object ID Info
  13:16:27.023    24.484375    192.168.2.10    192.168.2.100    SMB    SMB: R; Transact2, Open2 - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND
  13:16:27.023    24.484375    192.168.2.100    192.168.2.10    SMB    SMB: C; Transact2, Query Path Info, Query File Basic Info, Pattern = \chrismorley
  13:16:27.023    24.484375    192.168.2.10    192.168.2.100    SMB    SMB: R; Transact2, Open2, FID = 0x0000
  13:16:27.023    24.484375    192.168.2.100    192.168.2.10    SMB    SMB: C; Transact2, Query Path Info, Query File Basic Info, Pattern = \chrismorley
  13:16:27.023    24.484375    192.168.2.10    192.168.2.100    SMB    SMB: R; Transact2, Open2, FID = 0x0000
  13:16:27.023    24.484375    192.168.2.100    192.168.2.10    SMB    SMB: C; Close, FID = 0x400E
  13:16:27.023    24.484375    192.168.2.10    192.168.2.100    SMB    SMB: R; Close, FID = 0x0000
  13:16:27.023    24.484375    192.168.2.100    192.168.2.10    SMB    SMB: C; Session Setup Andx
  13:16:27.023    24.484375    192.168.2.100    192.168.2.10    NbtSS    NbtSS: NbtSS Continue payload, Length = 1238
  13:16:27.023    24.484375    192.168.2.10    192.168.2.100    TCP    TCP: Flags=....A..., SrcPort=Microsoft-DS(445), DstPort=1073, Len=0, Seq=1762077628, Ack=384156695, Win=65535 (scale factor not found)
  13:16:27.023    24.484375    192.168.2.10    192.168.2.100    SMB    SMB: R; Session Setup Andx
  13:16:27.023    24.484375    192.168.2.100    192.168.2.10    SMB    SMB: C; Tree Connect Andx, Path = \\SVR001\IPC$, Service = ?????
  13:16:27.023    24.484375    192.168.2.10    192.168.2.100    SMB    SMB: R; Tree Connect Andx, Service = IPC
  13:16:27.023    24.484375    192.168.2.100    192.168.2.10    DFS    DFS
  13:16:27.039    24.500000    192.168.2.10    192.168.2.100    SMB    SMB: R; Transact2, Open2 - NT Status: System - Error, Code = (549) STATUS_NOT_FOUND
  13:16:27.039    24.500000    192.168.2.100    192.168.2.10    SMB    SMB: C; Nt Create Andx, FileName = \srvsvc
  13:16:27.039    24.500000    192.168.2.10    192.168.2.100    SMB    SMB: R; Nt Create Andx, FID = 0x4002
  13:16:27.039    24.500000    192.168.2.100    192.168.2.10    MSRPC    MSRPC: c/o Bind:  UUID{4B324FC8-1670-01D3-1278-5A47BF6EE188} Server Service  Call=0x1  Assoc Grp=0x0  Xmit=0x10B8  Recv=0x10B8
  13:16:27.039    24.500000    192.168.2.10    192.168.2.100    SMB    SMB: R; Write Andx, FID = 0x0000, 72 bytes
  13:16:27.039    24.500000    192.168.2.100    192.168.2.10    SMB    SMB: C; Read Andx, FID = 0x4002, 1024 bytes at Offset 0

  
  
  

  CODE

  13:16:30.773    28.234375    192.168.2.100    192.168.2.10    SMB    SMB: C; Nt Create Andx, FileName = \chrismorley\My Documents\new pos
  13:16:30.773    28.234375    192.168.2.10    192.168.2.100    SMB    SMB: R; Nt Create Andx - NT Status: System - Error, Code = (186) STATUS_FILE_IS_A_DIRECTORY
  13:16:30.773    28.234375    192.168.2.100    192.168.2.10    SMB    SMB: C; Nt Create Andx, FileName = \chrismorley\My Documents\new pos
  13:16:30.773    28.234375    192.168.2.10    192.168.2.100    SMB    SMB: R; Nt Create Andx - NT Status: System - Error, Code = (186) STATUS_FILE_IS_A_DIRECTORY
  13:16:30.773    28.234375    192.168.2.100    192.168.2.10    SMB    SMB: C; Nt Create Andx, FileName = \chrismorley\My Documents\new pos
  13:16:30.773    28.234375    192.168.2.10    192.168.2.100    SMB    SMB: R; Nt Create Andx - NT Status: System - Error, Code = (186) STATUS_FILE_IS_A_DIRECTORY
  13:16:30.773    28.234375    192.168.2.100    192.168.2.10    SMB    SMB: C; Transact2, Query Path Info, Query File Basic Info, Pattern = \chrismorley\My Documents\new pos
  13:16:30.773    28.234375    192.168.2.10    192.168.2.100    SMB    SMB: R; Transact2, Open2, FID = 0x0000
  13:16:30.773    28.234375    192.168.2.100    192.168.2.10    SMB    SMB: C; Transact2, Query Path Info, Query File Basic Info, Pattern = \chrismorley\My Documents\new pos
  13:16:30.773    28.234375    192.168.2.10    192.168.2.100    SMB    SMB: R; Transact2, Open2, FID = 0x0000
  13:16:30.773    28.234375    192.168.2.100    192.168.2.10    SMB    SMB: C; Nt Create Andx, FileName = \chrismorley\My Documents\new pos
  13:16:30.789    28.250000    192.168.2.10    192.168.2.100    SMB    SMB: R; Nt Create Andx, FID = 0xC001
  13:16:30.789    28.250000    192.168.2.100    192.168.2.10    SMB    SMB: C; Transact2, Query File Info, Query File Internal Info, FID = 0xC001
  13:16:30.789    28.250000    192.168.2.10    192.168.2.100    SMB    SMB: R; Transact2, Open2, FID = 0x0000
  13:16:30.789    28.250000    192.168.2.100    192.168.2.10    SMB    SMB: C; Transact2, Query File Info, Query File Basic Info, FID = 0xC001
  13:16:30.789    28.250000    192.168.2.10    192.168.2.100    SMB    SMB: R; Transact2, Open2, FID = 0x0000
  13:16:30.789    28.250000    192.168.2.100    192.168.2.10    SMB    SMB: C; Transact2, Query File Info, Query File Standard Info, FID = 0xC001
  13:16:30.789    28.250000    192.168.2.10    192.168.2.100    SMB    SMB: R; Transact2, Open2, FID = 0x0000
  13:16:30.789    28.250000    192.168.2.100    192.168.2.10    SMB    SMB: C; Transact2, Query File Info, Query File EA Info, FID = 0xC001
  13:16:30.789    28.250000    192.168.2.10    192.168.2.100    SMB    SMB: R; Transact2, Open2, FID = 0x0000
  13:16:30.789    28.250000    192.168.2.100    192.168.2.10    SMB    SMB: C; Nt Create Andx, FileName = \chrismorley\My Documents\new pos:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}:$DATA
  13:16:30.789    28.250000    192.168.2.10    192.168.2.100    SMB    SMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND
  13:16:30.789    28.250000    192.168.2.100    192.168.2.10    SMB    SMB: C; Nt Create Andx, FileName = \CHRISMORLEY\MY DOCUMENTS\NEW POS:{4c8cc155-6c1e-11d1-8e41-00c04fb9386d}:$DATA
  13:16:30.789    28.250000    192.168.2.10    192.168.2.100    SMB    SMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND
  13:16:30.789    28.250000    192.168.2.100    192.168.2.10    SMB    SMB: C; Nt Create Andx, FileName = \chrismorley\My Documents\new pos:SummaryInformation:$DATA
  13:16:30.789    28.250000    192.168.2.10    192.168.2.100    SMB    SMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND
  13:16:30.789    28.250000    192.168.2.100    192.168.2.10    SMB    SMB: C; Nt Create Andx, FileName = \CHRISMORLEY\MY DOCUMENTS\NEW POS:SummaryInformation:$DATA
  13:16:30.789    28.250000    192.168.2.10    192.168.2.100    SMB    SMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND
  13:16:30.789    28.250000    192.168.2.100    192.168.2.10    SMB    SMB: C; Nt Create Andx, FileName = \chrismorley\My Documents\new pos:Docf_SummaryInformation:$DATA
  13:16:30.789    28.250000    192.168.2.10    192.168.2.100    SMB    SMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND
  13:16:30.789    28.250000    192.168.2.100    192.168.2.10    SMB    SMB: C; Nt Create Andx, FileName = \CHRISMORLEY\MY DOCUMENTS\NEW POS:Docf_SummaryInformation:$DATA
  13:16:30.789    28.250000    192.168.2.10    192.168.2.100    SMB    SMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND
  13:16:30.789    28.250000    192.168.2.100    192.168.2.10    SMB    SMB: C; Nt Create Andx, FileName = \CHRISMORLEY\MY DOCUMENTS\NEW POS:SummaryInformation:$DATA
  13:16:30.789    28.250000    192.168.2.10    192.168.2.100    SMB    SMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND
  13:16:30.789    28.250000    192.168.2.100    192.168.2.10    SMB    SMB: C; Nt Create Andx, FileName = \CHRISMORLEY\MY DOCUMENTS\NEW POS:Docf_SummaryInformation:$DATA
  13:16:30.789    28.250000    192.168.2.10    192.168.2.100    SMB    SMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND
  13:16:30.789    28.250000    192.168.2.100    192.168.2.10    SMB    SMB: C; Nt Create Andx, FileName = \CHRISMORLEY\MY DOCUMENTS\NEW POS:SummaryInformation:$DATA
  13:16:30.789    28.250000    192.168.2.10    192.168.2.100    SMB    SMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND
  13:16:30.789    28.250000    192.168.2.100    192.168.2.10    SMB    SMB: C; Nt Create Andx, FileName = \CHRISMORLEY\MY DOCUMENTS\NEW POS:Docf_SummaryInformation:$DATA
  13:16:30.789    28.250000    192.168.2.10    192.168.2.100    SMB    SMB: R; Nt Create Andx - NT Status: System - Error, Code = (52) STATUS_OBJECT_NAME_NOT_FOUND

   

   

  I made the following changes via group policy http://blogs.sepago.de/helge/2007/11/07/soup-up-your-terminal-server-optimizing-explorers-network-performance/ which bascially disable the following:

   

  Key: HKLM\SYSTEM\CurrentControlSet\Services\MRxSmb\Parameters
  Value: InfoCacheLevel
  Type: REG_DWORD
  Data: 10 (hex)
  
  Key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer
  Value: NoRemoteRecursiveEvents
  Type: REG_DWORD
  Data: 1
  
  Key: HKLM\SYSTEM\CurrentControlSet\Control\Session Manager
  Value: SafeDllSearchMode
  Type: REG_DWORD
  Data: 1

   

  "

   

  These changes seemed to have fixed the issues in XP and My Documents seem to open faster. My question is however should this not all work out of the box without me having to make any registry changes? I have really been struggeling with Redirected and offline folders with this setup for other 2 months it hasnt work as i expected.

   

  Thanks so much for the reply, hopefully we can get to the bottom of this.

   

  Chris

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• Sunday, January 06, 2008 7:33 AMChrisMorley

   
  

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  Hi, issuing the following commands:

   

  netsh interface tcp set global autotuninglevel=disabled
   
  netsh interface tcp set global autotuninglevel=normal

   

  Along with the smb tweaks as pushed out via group policy seems to have improved the opening speed of the files under Vista. I am still monitoring this and if stable for a while longer i will consider this issue to be fixed. The adm template can be seen below for the registry tweaks:

  Code Block

  ;
  ; Created 2007-11-07 by Helge Klein
  ;

  ;
  ; Machine settings
  ;
  CLASS MACHINE

  CATEGORY !!Optimization

  CATEGORY !!ExplorerSMB

  POLICY !!UseDesktopIniCache
  EXPLAIN !!UseDesktopIniCache_Help
  KEYNAME “SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer”
  VALUENAME “UseDesktopIniCache”
  VALUEON NUMERIC 1
  VALUEOFF NUMERIC 0
  END POLICY

  POLICY !!NoRemoteRecursiveEvents
  EXPLAIN !!NoRemoteRecursiveEvents_Help
  KEYNAME “SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer”
  VALUENAME “NoRemoteRecursiveEvents”
  VALUEON NUMERIC 1
  VALUEOFF NUMERIC 0
  END POLICY

  POLICY !!NoRemoteChangeNotify
  EXPLAIN !!NoRemoteChangeNotify_Help
  KEYNAME “SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer”
  VALUENAME “NoRemoteChangeNotify”
  VALUEON NUMERIC 1
  VALUEOFF NUMERIC 0
  END POLICY

  POLICY !!NoDetailsThumbnailOnNetwork
  EXPLAIN !!NoDetailsThumbnailOnNetwork_Help
  KEYNAME “SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer”
  VALUENAME “NoDetailsThumbnailOnNetwork”
  VALUEON NUMERIC 1
  VALUEOFF NUMERIC 0
  END POLICY

  POLICY !!InfoCacheLevel
  EXPLAIN !!InfoCacheLevel_Help
  KEYNAME “System\CurrentControlSet\Services\MRXSmb\Parameters”
  VALUENAME “InfoCacheLevel”
  VALUEON NUMERIC 16
  VALUEOFF NUMERIC 1
  END POLICY

  POLICY !!SuppressionPolicy
  EXPLAIN !!SuppressionPolicy_Help
  KEYNAME “SOFTWARE\Classes\*\shellex\PropertySheetHandlers\CryptoSignMenu”
  ACTIONLISTON
  KEYNAME “SOFTWARE\Classes\*\shellex\PropertySheetHandlers\CryptoSignMenu”
  VALUENAME “SuppressionPolicy”
  VALUE NUMERIC 1048576
  KEYNAME “SOFTWARE\Classes\*\shellex\PropertySheetHandlers\{3EA48300-8CF6-101B-84FB-666CCB9BCD32}”
  VALUENAME “SuppressionPolicy”
  VALUE NUMERIC 1048576
  KEYNAME “SOFTWARE\Classes\*\shellex\PropertySheetHandlers\{883373C3-BF89-11D1-BE35-080036B11A03}”
  VALUENAME “SuppressionPolicy”
  VALUE NUMERIC 1048576
  KEYNAME “SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\SCAPI”
  VALUENAME “Flags”
  VALUE NUMERIC 1051650
  END ACTIONLISTON
  ACTIONLISTOFF
  KEYNAME “SOFTWARE\Classes\*\shellex\PropertySheetHandlers\CryptoSignMenu”
  VALUENAME “SuppressionPolicy”
  VALUE DELETE
  KEYNAME “SOFTWARE\Classes\*\shellex\PropertySheetHandlers\{3EA48300-8CF6-101B-84FB-666CCB9BCD32}”
  VALUENAME “SuppressionPolicy”
  VALUE DELETE
  KEYNAME “SOFTWARE\Classes\*\shellex\PropertySheetHandlers\{883373C3-BF89-11D1-BE35-080036B11A03}”
  VALUENAME “SuppressionPolicy”
  VALUE DELETE
  KEYNAME “SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\SCAPI”
  VALUENAME “Flags”
  VALUE DELETE
  END ACTIONLISTOFF
  END POLICY

  POLICY !!SafeDllSearchMode
  EXPLAIN !!SafeDllSearchMode_Help
  KEYNAME “System\CurrentControlSet\Control\Session Manager”
  VALUENAME “SafeDllSearchMode”
  VALUEON NUMERIC 1
  VALUEOFF NUMERIC 0
  END POLICY

  POLICY !!SafeProcessSearchMode
  EXPLAIN !!SafeProcessSearchMode_Help
  KEYNAME “System\CurrentControlSet\Control\Session Manager”
  VALUENAME “SafeProcessSearchMode”
  VALUEON NUMERIC 1
  VALUEOFF NUMERIC 0
  END POLICY

  END CATEGORY

  END CATEGORY

  ;
  ; User settings
  ;
  CLASS USER

  CATEGORY !!Optimization

  CATEGORY !!ExplorerSMB

  POLICY !!NoRemoteRecursiveEvents
  EXPLAIN !!NoRemoteRecursiveEvents_Help
  KEYNAME “SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer”
  VALUENAME “NoRemoteRecursiveEvents”
  VALUEON NUMERIC 1
  VALUEOFF NUMERIC 0
  END POLICY

  POLICY !!NoRemoteChangeNotify
  EXPLAIN !!NoRemoteChangeNotify_Help
  KEYNAME “SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer”
  VALUENAME “NoRemoteChangeNotify”
  VALUEON NUMERIC 1
  VALUEOFF NUMERIC 0
  END POLICY

  POLICY !!StartRunNoHOMEPATH
  EXPLAIN !!StartRunNoHOMEPATH_Help
  KEYNAME “SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer”
  VALUENAME “StartRunNoHOMEPATH”
  VALUEON NUMERIC 1
  VALUEOFF NUMERIC 0
  END POLICY

  POLICY !!NoDetailsThumbnailOnNetwork
  EXPLAIN !!NoDetailsThumbnailOnNetwork_Help
  KEYNAME “SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer”
  VALUENAME “NoDetailsThumbnailOnNetwork”
  VALUEON NUMERIC 1
  VALUEOFF NUMERIC 0
  END POLICY

  END CATEGORY

  END CATEGORY

  [strings]

  Optimization=”Optimization”
  ExplorerSMB=”Explorer Network Performance”

  UseDesktopIniCache=”Cache Desktop.ini”
  UseDesktopIniCache_Help=”http://support.microsoft.com/kb/840309/EN-US”

  NoRemoteRecursiveEvents=”Disable Remote Recursive Events”
  NoRemoteRecursiveEvents_Help=”http://support.microsoft.com/?scid=kb%3Ben-us%3B330929&x=9&y=10″

  NoRemoteChangeNotify=”Turn Off Directory Notification SMB Requests”
  NoRemoteChangeNotify_Help=”http://support.microsoft.com/?scid=kb%3Ben-us%3B812669&x=14&y=12″

  StartRunNoHOMEPATH=”Do Not Search Home Folder First When a Program is Started From Start -> Run”
  StartRunNoHOMEPATH_Help=”http://support.microsoft.com/?scid=kb%3Ben-us%3B264061&x=18&y=9″

  NoDetailsThumbnailOnNetwork=”Do Not Extract Details Thumbnails from Files Over the Network”
  NoDetailsThumbnailOnNetwork_Help=”http://support.microsoft.com/?scid=kb%3Ben-us%3B830903&x=17&y=18″

  SuppressionPolicy=”Do Not Obtain Detailed File Information When Opening a File”
  SuppressionPolicy_Help=”http://support.microsoft.com/kb/829700/EN-US”

  InfoCacheLevel=”Enable Caching of Path Information for all Files”
  InfoCacheLevel_Help=”http://support.microsoft.com/kb/834350/EN-US”

  SafeDllSearchMode=”Do Not Search for DLLs in Home Folder First (W2k)”
  SafeDllSearchMode_Help=”http://support.microsoft.com/kb/306850/EN-US”

  SafeProcessSearchMode=”Do Not Search for DLLs in Home Folder First (XP and W2k3)”
  SafeProcessSearchMode_Help=”http://support.microsoft.com/?scid=kb%3Ben-us%3B905890&x=13&y=9″

   

   

  I am concerned however as to why these tweaks had to be made (netsh and registry changes) should it not be fast by default out of the box?

   

  Many thanks,

   

  Chris

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• Monday, January 14, 2008 9:18 AMJoson ZhouMSFT, Moderator

   
  

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  Hi Chris,
   
  I would like to apologize for the delay in responding to your post. Thank you for providing me with the useful information, and I appreciate the time and effort you invested on this issue.

   

  Please understand that this issue occurs only in some circumstances, such as certain old network device is not fully supported the new feature in Windows Vista. As a result, we need to change these settings to identify/resolve the issue.

   

  In addition, regarding the Windows XP questions, I suggest submitting them to our Windows XP Newsgroup since the engineers there are specialized in this type of issues.

   

  Windows XP Newsgroup
  http://www.microsoft.com/technet/community/newsgroups/dgbrowser/en-us/default.mspx?dg=microsoft.public.windowsxp.general

   

  Thank you for your understanding and cooperation.
   
  Sincerely,
  Joson Zhou
  Microsoft Online Community Support

   

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• Monday, January 14, 2008 9:41 AMChrisMorley

   
  

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  Hi, just to let you know the laptops in question are the latest HP models with business vista preloaded.

   

  Thanks,

   

  Chris

   

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• Tuesday, January 15, 2008 9:22 AMJoson ZhouMSFT, Moderator

   
  

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  Hi Chris,

   

  I understand the problematic computer is running Windows Vista. I provided the link for our Windows XP Newsgroup because I noticed that you have questions about Windows XP in the third post. Please ignore it if there is anything I misunderstood.

   

  Have a nice day.

   

  Sincerely,

  Joson Zhou

  Microsoft Online Community Support

   

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• Monday, November 03, 2008 7:07 AMJaslyn Tan

   
  

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  Hi Joson,

   

  I am facing the same problem as Chris for my Windows Vista Home Edition. This programme is installed in a Toshiba machine.

   

  When I am trying to save file under all the MS Office application, (I always click "save as"), the system always seems to "hang" for about 30 sec before they allow me to select which folder I wan to save my file. This had caused alot of nuisance especially when i had chosen the folder and double click on it, the system hang for another 30 sec before i can go into the folder.

   

  Please kindly advise what could be the possible reason for this, and how i can resolve this issue?

   

  Thanks alot

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• Monday, November 03, 2008 6:20 PMChrisMorley

   
  

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  Hi Jaslyn,

   

  My problem turned out to be redirecting folders to a share on the one and only domain controller. Apparently DCs have different network file timeouts and is not recommended to use as file share.

   

  I now use Windows 2008, and have virual machines under hyper-v one of which is a dc and other a file server vm. Speed is excellent (upto 500Mbit/sec) and no more hanging.

   

  Hope this helps.

   

  Regards,

   

  Chris

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• Tuesday, May 12, 2009 6:29 AMRani Shoura

   
  

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  HI,
  
  I'm facing the very much same problem as Chris, and I'll try today to use a non DC machine, can any one confirm that ????
  
  
  Regards

  ---

  Rani Shoura
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• Wednesday, July 15, 2009 7:17 AMMatterofacts

   
  

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  Has anyone found a resolution to this?  Having a similar issue but intermittently can't save to the desktop.  A restart resolves it.  The PC's are Vista Business with SP2.  The server is a 2008 SBS Box, so its a DC, File Server and Exchange currently.  I searched and haven't found anything on "Redirected Folders Can't Save to Desktop" or similar wording.  Will be looking at event logs next time it happens but would like to see if anyone found a resolution to the slow save issue listed here - I think its related since we get the  the Vista circle meaning wait (like the XP hour/minute glass) when trying to save often.
  
  
  
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• Monday, October 26, 2009 10:23 PMServer_Info

   
  

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  Has anyone found a resolution to this?  We too are having similar issues.  New managed switches, no operating QOS, new servers, new NICs, the only thing that is old is the cabling which has been tested.  With Wireshark, we see "Create Andx Resposne, FID: 0x000, Error: Status_Object_Name_Not_Found" a lot.

  • Proposed As Answer byspock5 Wednesday, January 20, 2010 9:16 PM
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• Tuesday, October 27, 2009 5:40 PMkflorian

   
  

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  I have the similar problems with this configuration:
  
  A pristine install of SBS 2008 Premium as DC, Exchange, file server with 8 gigs,. more than adequate cpu, running 2 x 500g drives on Intel matrix raid1 controller.
  
  Only two users on the system both running Windows 7 Ultimate.
  
  Issue is opening, saving Office files....system stalls anywhere from 15 seconds to 60+ seconds.   Windows 7 reports that at app is "not responding" but the app eventually does.
  
  
  Ken
  
  
  
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• Wednesday, January 20, 2010 9:20 PMspock5

   
  

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  I had this issue on a HP Desktop. After uninstalling McAfee Internet Security and it fixed the problem completely. After installed Symantec Suite the issue did not reappear.

  • Proposed As Answer byspock5 Wednesday, January 20, 2010 9:21 PM
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