Rebooting at 'configuring updates 3 of 3. 0% complete
Hello
I still need more log files for the investigations that we are doing:
If people are running into this can you send me the log files. Email address is below:
Can you send me some of the log files from the system?
%windir%\logs\cbs\*.*
%windir%\WindowsUpdate*.log
%windir%\inf\setupapi.dev.log
%windir%\winsxs\poqexec.log (if exists)
%windir%\winsxs\pending.* (if exists)
%windir%\Performance\WinSAT\Datastore\*.*
%windir%\System32\winevt\Logs\application.evtx
Try booting to the Windows Vista DVD, choose the repair option in the lower
left-hand corner.
Choose to boot to a CMD prompt, copy the log files to a temp folder (or
onto removable media if available)while in the repair more after copying the files to a temp location, you
should be able to choose the system restore option.
This should get you back operational.
Then send me the log file.
Remove the online section from the email name listed here before sending darrellg@online.microsoft.com.This is the blog on the issue:
Thanks,
Darrell Gorter[MSFT]This posting is provided "AS IS" with no warranties, and confers no rights
All Replies
- hi there have vitsa ultimate running 32bit, have the said update and comp is running fine. abot sending you a log, how?
- This issue has been investigated by myself and our company. The problem is caused by F-secure and at present F-secure have no fix.
But don't panic there is a way round it. Delete all Pendins winsxs files from your pc then start normally.(you will need a boot disc to do this- or remove hdd and install as slave in another pc )
Then, disable f-secure from startup and also disable it in services.
restart the pc.... then install all updates. restart F-secure ect. Turn off automatic windows updates and set "to tell me when available". Finally in future or untill F-secure get their act together you will have to install any updates 1 at a time and reboot inbetween installing them or else this will happen again! If this is happening and you don't have F-secure then please contact me midland1@hotmail.co.uk as i would be interested in any similar issues with other AV (have heard Mcaffee may have a similar problem but not seen it yet)
CHEERS :)
