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XP SP3 RC2 -- Access is Denied error

Answered XP SP3 RC2 -- Access is Denied error

  • Wednesday, February 20, 2008 5:51 AM
     
     
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    I'm having problems installing the XP SP3 RC2 upgrade.  I had RC1 installed and it was working fine.  Today I
    - uninstalled RC1
    - ran the update from here:
     http://www.microsoft.com/downloads/details.aspx?FamilyID=114f3599-12af-42b2-aab1-b969a62c68a7&DisplayLang=en

    - and then ran windows update to get XP SP3 RC2.

    I tried multiple ways to install it (custom, express, via the windows update icon, etc) but no matter what I always end up getting the following error after the install is almost done:

    Windows XP Service Pack 3 installation failed.
    Access is denied.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Has anyone seen this and/or know how to resolve it?


    Thanks,
    Jason


    [EDIT: Added log]

    Here is the end of my log file showing the access is denied error from svcpack.log

    585.141: Copied file:  R:\Program Files\messenger\msmsgs.exe
    585.547: Copied file:  R:\Program Files\messenger\msgslang.dll
    585.625: Copied file:  R:\Program Files\messenger\msgsc.dll
    585.687: Copied file:  R:\Program Files\messenger\custsat.dll
    585.750: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\unidrvui.dll
    585.812: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\unidrv.dll
    585.844: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\pscript5.dll
    585.875: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\pscript.ntf
    585.906: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\ps5ui.dll
    585.937: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\pcl5eres.dll
    585.984: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\hpfud50.dll
    586.016: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\hpcjrrps.dll
    586.047: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\hpcjrr.dll
    587.391: DoInstallation: Installing assemblies with source root path: c:\windows\softwaredistribution\download\914a74725f0c50e80d301debab99a69e\
    593.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    593.578: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    594.422: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    595.031: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    595.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    596.109: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    596.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    596.656: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    597.281: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    597.281: Num Ticks for Copying files : 416437
    603.937: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for ProductInstall.GlobalRegistryChanges.Install error: 0x5
    603.937: INF_REGISTRY Failed
    603.937: DoInstallationoRegistryUpdates failed
    606.500: Unregistration of sprecovr successful
    606.500: Access is denied.
    698.734: Message displayed to the user: Access is denied.
    698.734: User Input: OK
    698.734: Service Pack 3 installation did not complete.

    Select 'OK' to undo the changes that have been made.
    699.969: Message displayed to the user: Service Pack 3 installation did not complete.

    Select 'OK' to undo the changes that have been made.
    699.969: User Input: OK
    699.969: Starting process:  C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u -z
    1031.469: Software Update Rollback has completed with return code 0xbc2.  This rollback requires a reboot.
    1031.469: Service Pack 3 installation did not complete.

    Windows XP has been partially updated and may not work properly.
    1034.562: Message displayed to the user: Service Pack 3 installation did not complete.

    Windows XP has been partially updated and may not work properly.
    1034.562: User Input: OK
    1034.562: Update.exe extended error code = 0x5
     

All Replies

  • Wednesday, February 20, 2008 6:06 AM
     
     
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    I am currently on my fourth attempt to get this new SP3 RC2. So far every attempt has failed. Trying from a fresh windows XP SP2 install. First attempt I ran the reg before even going to windows update for the first time. I installed every update in the list (75 of them). Then after a reboot, I hit the site up again. The beta was there (I even made sure to check to show beta's this time and the first time). Downloaded and near the end, it failed. I did not note the error number. So, I uninstalled IE7 and tried again. No go. Same error.
    Did a new install on using SP2 again. This time, I installed all updates including IE7. After reboot, hit up WU again after running the ms reg file exe. SP3 was there again. Again, failure late in the download/install with the same error as the previous two tries.
    I am now on my third clean install going for attempt #4. This time I am doing all updates except IE7 will not be installed, then I will run the reg exe if I do not see the beta available after a reboot from all 90 files download and update (funny how default xp look there are 91 downloads with ie7, but change themes to classic and go with classic start bar and classic everything and you get 75 downloads). Lets see if it takes this time.
     
  • Wednesday, February 20, 2008 8:09 AM
     
     
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    OK. test run #4: (show beta in WU always selected) fresh install xp sp2 pro, then validated. Absolutely no settings or preferences to xp where changed at all. Next, updates. all 90 out 91 (I did not install ie7 at this time) After the required reboot, back to WU to see if beta show before running windows exe to show the beta. Beta not there. Run windows exe file. Back to WU. Beta not there. Installed IE7 and updates. Reboot. Back to WU. No beta. Run exe again. Back to WU. Still no beta. I am stumped for now.
     
  • Wednesday, February 20, 2008 8:52 AM
     
     
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    What error messages do you hit ? That will help us understand what might be wrong

     

     
  • Wednesday, February 20, 2008 9:24 AM
     
     
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     msft-jayaramk wrote:
    What error messages do you hit ? That will help us understand what might be wrong

     


    I am in the process of a 5th run. Gonna do all the updates from WU on another fresh XP SP2 (this time a SP1 with SP2 integrated). Once all the updates all allllll done. Then i will try the exe file and look for the beta again. If it is there this time, I will copy the erro messege.
     
  • Wednesday, February 20, 2008 9:57 AM
     
     
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    I am not sure if this might help any of you, but I got here two identical new computers and had instelled RC1 to both of them (fresh systems back then), and for one or another reason SP3 RC1 did not let me update the ATI Radeon GPU driver when SP3 was installed in that other computer. I uninstalled the SP3 RC1, installed ATI driver (that enabled sound card to function since there is some very usefull 3D or what ever ssound feature in Radeon 3850 driver, how weird is that) and then re-installed the SP3 RC1. Everything seemed to be ok with that 2nd system now as it had been all the time with the other.

    Since then (late December or 1st week of January) the other system has been unable to finnish any Windows Update installs. It downloaded updates ok, but then "updates failed to install", there was no error in Windows update screen but finally today I pushed some "find solutiont to" or what ever button it was and WU then gave me an error code, and with that I fould this:

    http://support.microsoft.com/kb/910359

    And following the procedure (manually) worked fine for us, and all updates were able to install. After doing so, I removed the two unnecessary folders (that are renamed in that procedure).

    So if your system fails all WU installs after uninstalling SP3 RC1, I would first see if you got the same problem we had (original post here: http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2867783&SiteID=17).
     
  • Wednesday, February 20, 2008 10:02 AM
     
     
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    On a side note, when I run MS's exe reg file, in sandboxie, I notice several folders inclucding one that contained the fresh systems cookie history.

    new folder\files look like this
    \user
    \user\current\
    -------------------
    \user\current\Cookies
    ---\current\Cookies\12 cookie files plus index.dat
    \user\current\Local Settings
    ---\current\Local Settings\Application Data\
    ---\current\Local Settings\History
    ---\current\Local Settings\Temp
    ---\current\Local Settings\Temporary Internet Files



    among the stuff in there is XPSP3_RC2.cmd in \user\current\Local Settings\Temp
    which reads:
    @echo off

    reg delete HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\XPSP3 /f 2> NUL

    reg add HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\XPSP3 /v RCPreview /t REG_SZ /d 1c667073-b87f-4f52-a479-98c85711d869 /f

    echo XPSP3 registry key has been set.  Please check for updates in Windows Update.
     
  • Wednesday, February 20, 2008 10:24 AM
     
     
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     Mt.Dew wrote:

    among the stuff in there is XPSP3_RC2.cmd in \user\current\Local Settings\Temp
    which reads:

     

    Mt.Dew,

     

    The batch file "XPSP3_RC2.cmd" is from the file "Windows XP SP3 Release Candidate 2.exe".

     

    Regards,

    Thomas

     
  • Wednesday, February 20, 2008 12:22 PM
     
     
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    OK, with all updates including the installation of IE7 finally done and the pc was settled, I ran the MS exe file. It did its thing. I went to WU, but no beta showing available. I will try doing the exe before any updates at all on anther install. If the beta still does not show, I will try some more. But I think it may have been pulled from download already.
     
  • Wednesday, February 20, 2008 12:49 PM
     
     
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     Mt.Dew wrote:
    I went to WU, but no beta showing available.

     

    Mt.Dew,

     

    FYI, I couldn't obtain SP3 RC2 download from windows/microsoft update on 1 of the XP machine slipstreamed with SP3 RC1. I didn't try any further on other pure XP SP2 machines.

     

    Regards,

    Thomas

     
  • Wednesday, February 20, 2008 4:44 PM
     
     
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    Here is the end of my log file showing the access is denied error from svcpack.log

    585.141: Copied file:  R:\Program Files\messenger\msmsgs.exe
    585.547: Copied file:  R:\Program Files\messenger\msgslang.dll
    585.625: Copied file:  R:\Program Files\messenger\msgsc.dll
    585.687: Copied file:  R:\Program Files\messenger\custsat.dll
    585.750: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\unidrvui.dll
    585.812: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\unidrv.dll
    585.844: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\pscript5.dll
    585.875: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\pscript.ntf
    585.906: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\ps5ui.dll
    585.937: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\pcl5eres.dll
    585.984: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\hpfud50.dll
    586.016: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\hpcjrrps.dll
    586.047: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\hpcjrr.dll
    587.391: DoInstallation: Installing assemblies with source root path: c:\windows\softwaredistribution\download\914a74725f0c50e80d301debab99a69e\
    593.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    593.578: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    594.422: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    595.031: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    595.437: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    596.109: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    596.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    596.656: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    597.281: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    597.281: Num Ticks for Copying files : 416437
    603.937: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for ProductInstall.GlobalRegistryChanges.Install error: 0x5
    603.937: INF_REGISTRY Failed
    603.937: DoInstallationBig SmileoRegistryUpdates failed
    606.500: Unregistration of sprecovr successful
    606.500: Access is denied.
    698.734: Message displayed to the user: Access is denied.
    698.734: User Input: OK
    698.734: Service Pack 3 installation did not complete.

    Select 'OK' to undo the changes that have been made.
    699.969: Message displayed to the user: Service Pack 3 installation did not complete.

    Select 'OK' to undo the changes that have been made.
    699.969: User Input: OK
    699.969: Starting process:  C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u -z
    1031.469: Software Update Rollback has completed with return code 0xbc2.  This rollback requires a reboot.
    1031.469: Service Pack 3 installation did not complete.

    Windows XP has been partially updated and may not work properly.
    1034.562: Message displayed to the user: Service Pack 3 installation did not complete.

    Windows XP has been partially updated and may not work properly.
    1034.562: User Input: OK
    1034.562: Update.exe extended error code = 0x5

     
  • Thursday, February 21, 2008 4:28 AM
     
     
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    Although http://support.microsoft.com/kb/873148 describes the very same error while installing SP2 for Windows XP, it "may" be useful while getting the error message installing SP3 too.

    Bye,
    Freudi
     
  • Thursday, February 21, 2008 8:07 PM
     
     
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    So I have followed all the "methods" from KB 873148 to no avail. I have even gone beyond that article and checked the AutoUpdate KEY in registry for admin permissions... permissions were set but still get the Access Denied error. I suspect this has something to do with the changes made by SP2 but I have not tried removing SP2 then installing SP3 RC2.

     

    If anyone has had this issue and found a way around it I would love to install SP3 RC2.

     
  • Friday, February 22, 2008 4:39 AM
     
     Answered
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    I met same problem with you yesterday. Now, I installed SP3 v3311 via WU. Pls see my step as below:

     

    1. Uninstalled SP3 v3300.

     

    2. Run Windows XP SP3 Release Candidate 2.exe. (down load from http://www.microsoft.com/downloads/details.aspx?FamilyId=114F3599-12AF-42B2-AAB1-B969A62C68A7&displaylang=en)

     

    3. Checked if you installed subinacl.exe. If not download and install subinacl.exe.


    4. Create a file called reset.cmd with Notepad. Copy the text below into the file reset.cmd and run reset.cmd with administrative rights (it may take a LONG time):

    cd /d "%ProgramFiles%\Windows Resource Kits\Tools"
    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
    subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
    subinacl /subdirectories %windir%*.* /grant=administrators=f /grant=system=f
    secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose

     

    5. Run windows update.

     

    Good lucky. You may install Sp3 v3311 successfully.

     

    (After installation, one system message reminded some erroe found. I allowed to send the report to MS.)

     
  • Friday, February 22, 2008 6:27 AM
     
     
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    Thank you Wind!

     

    It was step 2 and 3 that correct the error but if anyone else has had the same “Access is denied” error fallow all these steps and you should be good to go.

     
  • Sunday, February 24, 2008 1:01 PM
     
     
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    Thanks Windfeng998 - steps 3 and 4 solved it for me. The reset.cmd took about 5 mins or so to complete on my PC.

     

    Now have it installed and everything working fine.

     
  • Thursday, February 28, 2008 6:29 PM
     
     
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    For me proposals from Windfeng998 produced no positive reults.
    The first errors I could see with reset.cmd (SubInAcl installed):

    C:\Programme\Windows Resource Kits\Tools>subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
    L o o k u p A c c o u n t N a m e   :   H K E Y _ L O C A L _ M A C H I N E : a d m i n i s t r a t o r s   1 3 3 7  
    D i e   S t r u k t u r   d e r   S i c h e r h e i t s k e n n u n g   i s t   u n z u l ä s s i g .     
     C u r r e n t   o b j e c t   H K E Y _ L O C A L _ M A C H I N E   w i l l   n o t   b e   p r o c e s s e d

    and so on..
    My login name is not Administrator but I have administrator rights.
    The offline installation from windowsxp-kb936929-sp3-x86-deu.exe ends with Access is Denied error

    The last lines in svcpack.log are:

    215.984: [dumpDownloadTask] We have all necessary files for the package to install. Return STATUS_READY_TO_INSTALL
    215.984: dumpDownloadTask returned 0xf201 (ready to install)
    217.203: UnRegisterSpuninstForRecovery, failed to delete SpRecoverCmdLine value, error 0x2
    217.203:  DoInstallation: Failed to unregistering spuninst.exe for recovery.
    217.250: Die Installation des Service Pack 3 wurde nicht abgeschlossen.
    217.250: Update.exe extended error code = 0xf201

    Any proposals how to get rid of my problems?

     
     
     
     
  • Friday, February 29, 2008 4:59 PM
     
     
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    After some tries - I logged in with the name "Administrator" - I have exactly the same logfile end as
    Jason Pearsall. The only difference is that some remarks are in German (I am German).
    The result is the same with offline and WU online installation
    Jason, do you have solved your problem?
    By the way, I have not installed RC 1 and all former updates produced no problems at all.

    Regards
    Gert

     
  • Sunday, March 02, 2008 1:07 PM
     
     
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     gewi wrote:
    After some tries - I logged in with the name "Administrator" - I have exactly the same logfile end as
    Jason Pearsall. The only difference is that some remarks are in German (I am German).
    The result is the same with offline and WU online installation
    Jason, do you have solved your problem?
    By the way, I have not installed RC 1 and all former updates produced no problems at all.

    Regards
    Gert



    Meanwhile I corrected the batchfile reset.cmd and replaced the "administrators" with a correct administrators
    name. I was not aware, that administrators was a "placeholder" for the a real name.
    Now with reset.cmd the access rights could be set to the indicated values und SP3 RC2 installed without problems.

    Now the next problem occured with IE 7 - it is not able to connect to an url. I remember in the forumes are more notes
    connected with this problem.
    The last possibility is: uninstall RC 2 and wait .....
     
  • Sunday, March 02, 2008 4:05 PM
     
     
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     gewi wrote:

    Now the next problem occured with IE 7 - it is not able to connect to an url. I remember in the forumes are more notes
    connected with this problem.


    Since you're German, you may find reading http://patch-info.de/artikel/2008/02/12/450 and the "Bekannte Probleme" section in there more interesting than the plain MSKB article http://support.microsoft.com/kb/944533/en-us
    What kind and version of "security software" is running on your system and has been while installing RC2 (build 3311 I would think)? This "security software" may have prevented the "normal" installation of RC2 also.

    Bye,
    Freudi
     
  • Monday, March 03, 2008 1:49 AM
     
     
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    Anyone having issues installing SP3 RC2 do what Windfeng998 says here...I'm telling you...I tried everything on the MS KnowledgeBase and NONE of the suggestions worked. (PERIOD) Don't waste your time with anything else...DO THIS METHOD!!!  Nice job Mr. Windfeng998 !
     
  • Monday, March 03, 2008 2:38 AM
     
     
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    Tried these and still no go... any other ideas?
     
  • Monday, March 03, 2008 3:28 AM
     
     
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    Surprise, surprise: http://blogs.msdn.com/astebner/archive/2006/09/04/solving-setup-errors-by-using-the-subinacl-tool-to-repair-file-and-registry-permissions.aspx
    Wink

    Bye,
    Freudi
     
  • Monday, March 03, 2008 3:30 AM
     
     
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     Sauceten wrote:
    Tried these and still no go... any other ideas?

    What's the exact error message you receive by installing which build of SP3 on which Windows XP version (Professional or Home Edition)?

    Bye,
    Freudi
     
  • Friday, March 14, 2008 5:14 AM
     
     
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    I have the same problem. 

    Hello Microsoft we need answers!

     
  • Friday, March 14, 2008 12:45 PM
     
     
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     Eugene C. Frey wrote:

    I have the same problem. 

    Hello Microsoft we need answers!

    You have already tried the subniacl solution, Is it?

     
  • Monday, April 07, 2008 9:24 PM
     
     
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    I was like problem too. But when i uninstall my spysweeper, the install worked fine.

     

     
  • Monday, April 07, 2008 11:07 PM
     
     
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    Thanks 'Windfeng998',

    Doing exactly as quoted; worked for me - Problem solved.
    More power to your elbow!
    J.

     
  • Thursday, April 17, 2008 3:57 AM
     
     
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    Its so sad that Microsoft is putting out such junk today. Windows has grown to the point where they can no longer manage it. Vista was a disaster and for those of us who stuck with XP, the SP3 upgrade doesn't even work without error. I tried Windows XP SP3 today and I get the Access Denied message. So disappointing. Microsoft has lost its direction completely. They're so focused on security now that they've sucked all the fun out of using a computer. Sad. Very sad.

     

     
  • Thursday, April 17, 2008 4:28 AM
     
     
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    Evening Dave

     So far Microsoft has been attempting to make the Sp3 refresh candidate a more pleasent experiance. looking at the posts for Vista yes there are more issues then the Sp3. But seems to me the mistakes are by people that do not read the requirements prior to installing the Sp3 refresh.

     

      If you attempt to install it from an "Adminstrator " account you do not have full permisions available. *see the control panel, user.* You are not using the log in adminstrator account. That has complete access to the registry. There are many many posts here with the subacl program that fixes the error you mentioned. *edited in* W2k Used to illustrate 4 (levels) this much better; Adminstrator, adminstrator, Power User, Guest. Domain Adminstrator account is treated to regard a user with permissions to access DOMAIN programs on a server. *See NtFS history.

     

      This fix only takes a few minutes up to a half an hour to run. Dependant on the speed of your system.

     

      The speed improvements on my testing(SP3) systems were an unexpected bonus. With only a few minor issues installing. (Nvidia based system) over all most people here know there is an issue with 8.3 Catylst. Hopefully people will be able to fix there problem with flipping into portait (screen display)has been solved.

    . Many people have been able to aply the subacl fix with out issues. Or if you applly it from the proper adminstrator account as mentioned in the requirements before installing next to the Download Sp3 fix

     

    1stknight

     

    *Alternatives

      Use the UAC as it was designed to, log in as AN Adminstrator (Usually hidden unless F8 has been pressed.)

      Press F8 prior to the Slash/Boot screen and use SAFE mode.

     

     
  • Monday, April 28, 2008 3:08 AM
     
     
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    Thank you windfeng998!

     
  • Tuesday, April 29, 2008 7:48 PM
     
     
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    Had the same issue. Try removing XML6 from add remove programs if it is installed. This allowed for the install of XPSP3. Also had the same error when installing AutoCAD and by removing XML6 was able to install AutoCAD.
     
  • Thursday, May 08, 2008 9:20 PM
     
     
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    Jeg har nu 2 gange forsøgt at installere SP 3 til Windows XP. Hver gang går installeringen for så vidt godt. Men når så systemet skal genstarte efter installeringen, - bliver min PC ved med at genstarte.

     

    Jeg får så muligheden for at starte i FEJLSIKKER tilstand - og kan så gendanne tilbage til et tidligere gendannelsespunkt.

     

    Men indtil nu - vil jeg blot fraråde at installere SP3 - det giver kun problemer - og virker ikke - i hvert fald ikke på min PC.

     

    ØV...

     

    - og ja, - jeg har deaktiveret virus programmet inden installeringen...

    Venlig hilsen

    Svend Aage

     
  • Sunday, May 11, 2008 3:33 PM
     
     
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    Hi all, I am also having the Access is denied error, have tried all the things in this thread but the instalation always fails on the  CUSTSAT.DLL install.
    Hope you can help

    Heech.

    ps. am using xp pro.
     
  • Monday, May 12, 2008 10:31 AM
     
     
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    ok wot do u do when u cant boot ur pc even in safe mode?

     
  • Monday, May 19, 2008 5:24 PM
     
     
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    Are you sure that the suggested way by Microsoft to solve the access denied problem is working on my Home XP?

     

    This down is a part of my svcpsck.log.

     

    [svcpack.log]
    7.469: ================================================================================
    7.469: 2008/05/09 13:54:30.359 (local)
    7.469: C:\WINDOWS\SoftwareDistribution\Download\df3d775e7b42b8dc342b507906f4e30c\update\update.exe (version 6.3.13.0)
    7.578: Il Service Pack è stato avviato con la seguente riga di comando: /si /ParentInfo:99551ec29657f74cb9f6a3b17139a733
    7.578: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    7.610: Return Value From OnACPower = 1
    7.610: OnACPower returned value( 0x1 ) which is Equal To 0x1
    7.610: Condition succeeded for section OnACPower.Section in Line 1 of PreRequisite
    7.610:  SOFTWARE\Microsoft\Shared Computer Toolkit is not Present
    7.610: Condition succeeded for section SharedComputerTool.Section in Line 2 of PreRequisite
    7.610:  SOFTWARE\Microsoft\Windows NT\CurrentVersion\Hotfix\KB925877 is not Present
    7.610: First Condition in RDPMUI.Section Succeeded
    7.610: Condition succeeded for section RDPMUI.Section in Line 3 of PreRequisite
    7.610:  SYSTEM\WPA\Fundamentals is not Present
    7.610: First Condition in Winflp.Section Succeeded
    7.610: Condition succeeded for section Winflp.Section in Line 4 of PreRequisite
    7.610:  SYSTEM\WPA\WEPOS is not Present
    7.610: First Condition in WEPOS.Section Succeeded
    7.610: Condition succeeded for section WEPOS.Section in Line 5 of PreRequisite
    7.610:  SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center is not Present
    7.610: First Condition in MediaCenter.FreeStyleBlock.Section Succeeded
    7.610: Condition succeeded for section MediaCenter.FreeStyleBlock.Section in Line 6 of PreRequisite
    61.063: DoInstallation: CleanPFR failed: 0x2
    61.063: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    61.063: SetProductTypes: InfProductBuildType=BuildType.IC
    61.063: SetAltOsLoaderPath: No section uses DirId 65701; done.
    61.141: IncludeDirectoryIdFromInfSection: No DirId found for: DontRemoveOnUninst.DirId
    61.172: SupplicantMode is Not Present
    61.172: Fist Condition in Dot3svc.CheckSupplicantMode.Enabled Failed
    61.172: Condition Check for Line 1 of Dot3svc.Automatic.ExtendedConditional returned FALSE
    61.172: SupplicantMode is Not Present
    61.172: First Condition in Dot3svc.CheckSupplicantMode.NotEnabled Succeeded
    61.172: Condition succeeded for section Dot3svc.CheckSupplicantMode.NotEnabled in Line 1 of Dot3svc.Manual.ExtendedConditional
    61.172:  C:\WINDOWS\Microsoft.NET\Framework\v1.0.3705\ToGac.exe is Not Present
    61.172: Condition Check for Line 1 of ToGac.RunProcess.ExtendedConditional returned FALSE
    61.172: FileVersion of C:\WINDOWS\system32\ntoskrnl.exe is Greater or Equal To 5.1.2600.2180
    61.172: Condition Check for Line 1 of DEP.RunProcess.ExtendedConditional returned FALSE
    61.172:  SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ie7 is Present
    61.172: Condition succeeded for section IE7.AdditionalSettings.UninstallExists.Condition.Section in Line 1 of IE7.AdditionalSettings.Registry.ExtendedConditional
    61.172:  SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ie8 is not Present
    61.172: Condition Check for Line 1 of IE8.AdditionalSettings.Registry.ExtendedConditional returned FALSE
    61.172: N is Not Present
    61.172: Condition Check for Line 1 of N.And.WMP.ExtendedConditional.Common returned FALSE
    61.172: Windows Media Player is Present
    61.172: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media Player is Not Equal To Specified Value
    61.172: Second Condition in Non.KN.WMP.Condition.Section Succeeded
    61.172:  C:\WINDOWS\system32\wmp.dll is Present
    61.188: FileVersion of C:\WINDOWS\system32\wmp.dll is Greater or Equal To 10.0.0.0
    61.188: Condition Check for Line 1 of WMP.ExtendedConditional.Common returned FALSE
    61.188: Installed is Present
    61.188: SYSTEM\WPA\Starter\Installed is Not Equal To Specified Value
    61.188: Second Condition in Non.Starter.Check.Condition Succeeded
    61.188: Condition succeeded for section Non.Starter.Check.Condition in Line 1 of Non.Starter.ExtendedConditional.MSXML6
    61.188:  SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center is not Present
    61.188: Fist Condition in MediaCenter.Condition.Section Failed
    61.188: Condition Check for Line 1 of MediaCenter.ExtendedConditional returned FALSE
    61.188:  SOFTWARE\Microsoft\Windows\CurrentVersion\Media Center is not Present
    61.188: Fist Condition in MediaCenter.Condition.Section Failed
    61.188: Condition Check for Line 1 of MediaCenter.CopyAlways.ExtendedConditional returned FALSE
    61.188: Windows Media Player is Present
    61.188: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media Player is Not Equal To Specified Value
    61.188: Second Condition in Non.KN.WMP.Condition.Section Succeeded
    61.188: Windows Messenger is Not Present
    61.188: First Condition in Non.KN.WM.Condition.Section Succeeded
    61.188: Condition succeeded for section Non.KN.Condition.Section in Line 1 of Non.KN.Help.ExtendedConditional.Personal
    61.188:  SOFTWARE\Microsoft\Windows NT\CurrentVersion\HotFix\KB886540 is not Present
    61.188: First Condition in Non.WMP.Restore.Condition.Section Succeeded
    61.188: N is Not Present
    61.188: Fist Condition in N.FileOp.Condition.Section Failed
    61.188: Condition Check for Line 1 of N.Help.ExtendedConditional.Personal returned FALSE
    61.188: KWebLinks is Not Present
    61.188: Fist Condition in K.Condition.Section Failed
    61.188: Condition Check for Line 1 of K.ExtendedConditional.Personal returned FALSE
    61.188: N is Not Present
    61.188: Condition Check for Line 1 of N.Restore.Help.ExtendedConditional.Personal returned FALSE
    61.188: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media Player is Not Equal To Specified Value
    61.188: Fist Condition in KN.Condition.Section Failed
    61.188: Condition Check for Line 1 of KN.Help.ExtendedConditional.Personal returned FALSE
    61.188: N is Not Present
    61.188: Condition Check for Line 1 of N.And.WMP.ExtendedConditional.Personal returned FALSE
    61.188: Windows Media Player is Present
    61.188: SOFTWARE\Microsoft\Windows\CurrentVersion\Setup\WindowsFeatures\Windows Media Player is Not Equal To Specified Value
    61.188: Second Condition in Non.KN.WMP.Condition.Section Succeeded
    61.188:  C:\WINDOWS\system32\wmp.dll is Present
    61.188: FileVersion of C:\WINDOWS\system32\wmp.dll is Greater or Equal To 10.0.0.0
    61.188: Condition Check for Line 1 of WMP.ExtendedConditional.Personal returned FALSE
    61.188: Installed is Present
    61.188: SYSTEM\WPA\Starter\Installed is Not Equal To Specified Value
    61.188: Second Condition in Starter.Check.Condition Failed
    61.188: Condition Check for Line 1 of Starter.ExtendedConditional.Personal returned FALSE
    61.188:  C:\Programmi\internet explorer\iexplore.exe is Present
    61.188: FileVersion of C:\Programmi\internet explorer\iexplore.exe is Greater or Equal To 7.0.0000.0000
    61.188: Second Condition in IE.AdditionalSettings.LessThan7.Condition.Section Failed
    61.188: Condition Check for Line 1 of IE.AdditionalSettings.ExtendedConditional.Personal returned FALSE
    61.188: N is Not Present
    61.188: Condition succeeded for section Non.NKN.Check.Condition in Line 1 of Non.NKN.ExtendedConditional.Personal
    61.188: Windows Messenger is Not Present
    61.188: First Condition in Non.KN.WM.Condition.Section Succeeded
    61.188: Return Value From IsWMUpgradeable = 1
    61.188: IsWMUpgradeable returned value( 0x1 ) which is Equal To 0x1
    61.188: First Condition in WM.Upgrade.Condition.Section Succeeded
    61.188: Condition succeeded for section KN.Or.WM.Restore.Condition.Section in Line 1 of WM.ExtendedConditional.Personal
    61.219: DoInstallation:UpdSpOpenInfFile for OldUninstallInf file C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.inf not found: 0x3
    61.219: CreateUninstall = 1,Directory = C:\WINDOWS\$NtServicePackUninstall$
    66.735: Conditional load of section MSN.Block.Condition succeeded
    66.735: CheckRegistryValue: RegOpenKeyEx for SOFTWARE\Microsoft\Active Setup\Installed Components\{FDC11A6F-17D1-48f9-9EA3-9051954BAA24} KeyName failed :0x2
    66.735: CheckRegistryValue: Registry - Inf integer values mismatch
    67.141: ref tag c:\windows\driver cache\i386\sp1.cab does not exist
    67.141: ref tag c:\windows\servicepackfiles\i386\sp1.cab does not exist
    67.188: ref tag c:\windows\servicepackfiles\i386\sp2.cab does not exist
    67.188: ref tag c:\windows\driver cache\i386\sp3.cab does not exist
    67.188: ref tag c:\windows\servicepackfiles\i386\sp3.cab does not exist
    67.360: Starting AnalyzeComponents
    67.360: AnalyzePhaseZero used 0 ticks
    67.360: No C:\WINDOWS\SoftwareDistribution\Download\df3d775e7b42b8dc342b507906f4e30c\update\updtblk.inf file.

    ----------------------------------------------------//-----------------------------------------------------//--------------------------------------------------------------
    12.578: File copiato:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\unidrvui.dll
    912.687: File copiato:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\unidrv.hlp
    912.703: File copiato:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\unidrv.dll
    912.828: File copiato:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fxswzrd.dll
    912.843: File copiato:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fxsui.dll
    912.937: File copiato:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fxstiff.dll
    912.968: File copiato:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fxsres.dll
    913.062: File copiato:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fxsdrv.dll
    913.078: File copiato:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fxsapi.dll
    913.484: DoInstallation: Installing assemblies with source root path: c:\windows\softwaredistribution\download\fc12fb9dc078edc471023573f97c4e40\
    920.000: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    920.000: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    921.328: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    921.765: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    922.093: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    922.234: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    922.734: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    922.734: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    922.781: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    922.984: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    923.046: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    923.093: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    923.187: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    923.187: Num Ticks for Copying files : 428312
    923.828: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for ProductInstall.GlobalRegistryChanges.Install error: 0x5
    923.828: INF_REGISTRY Failed
    923.828: DoInstallation: DoRegistryUpdates failed
    929.953: Unregistration of sprecovr successful
    930.781: Accesso negato.
    1013.578: Message displayed to the user: Accesso negato    .
    1013.578: User Input: OK
    1013.578: Installazione Service Pack 3 non completata.

    Scegliere 'OK' per annullare le modifiche apportate.
    1086.609: Message displayed to the user: Installazione Service Pack 3 non completata.

    Scegliere 'OK' per annullare le modifiche apportate.
    1086.609: User Input: OK
    1087.015: Avvio processo:  C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u -z
    1631.187: Software Update Rollback has completed with return code 0xbc2.  This rollback requires a reboot.
    1631.187: Installazione Service Pack 3 non completata.

    Windows XP è stato aggiornato parzialmente e potrebbe non funzionare correttamente.
    1634.062: Message displayed to the user: Installazione Service Pack 3 non completata.

    Windows XP è stato aggiornato parzialmente e potrebbe non funzionare correttamente.
    1634.062: User Input: OK
    1634.062: Update.exe extended error code = 0x5


     
  • Thursday, June 12, 2008 7:57 PM
     
     
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    Had similar issue with system, except the PC locked-up at the system POST, (setting CMOS to boot from CD did not help, could not even perform system repair).  (F8 to boot menu  did not work either) Could not  even get to safe mode.

    The solution that fixed it was the following.

    1. Shut down PC

    2. Remove the RAM from the computer and restart the PC, the POST should give you the beep code for no RAM.

    3. Shut down the PC.

    4. Re-install RAM and re-start PC

    5. PC then went all the way into XP

    6. Use system restore to restore PC to config prior to SP3

     

    Hope this is some help.

     

     

     
  • Sunday, June 15, 2008 6:23 PM
     
     
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    I was experiencing the Access is Denied error on SP3 install.  Followed Microsoft direction and problem remained.  Everything resolved with uninstalling SpySweeper.  Apparently similar issue possible with all 3rd party spyware products.

     
  • Sunday, June 22, 2008 7:31 AM
     
     
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     BobLL wrote:

    I was experiencing the Access is Denied error on SP3 install.  Followed Microsoft direction and problem remained.  Everything resolved with uninstalling SpySweeper.  Apparently similar issue possible with all 3rd party spyware products.

    BobLL, try my method in the previous.

     
  • Sunday, August 17, 2008 1:36 PM
     
     
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    Windfeng998 method worked first time with no problems on XP Pro/English machine. I don't think I even turned off McAfee Security Suite, (was too disgusted at the prior failures), it is incredible that MS has not posted a solution to this problem in an adjacent Hotfix.At least this is here!

     

    Thanks Windfeng998.

     
  • Wednesday, August 27, 2008 4:19 PM
     
     
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    This post was really usefull to me, even though I initially got errors running the script.  It gave me an error about an invalid id structure, which lead me to realize that my groups are different, since I use a French version.

     

    After specifying the correct group, everything went A1.

     

    Thanks a lot!

     
  • Sunday, August 31, 2008 9:40 PM
     
     
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    I'm getting a similar error on an old XP box. Here is my log:

    2171.204: Copied file:  C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\fxsapi.dll
    2232.844: DoInstallation: Installing assemblies with source root path: c:\windows\softwaredistribution\download\dd9ab5193501484cf5e6884fa1d22f9e\
    2240.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    2241.563: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    2241.563: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    2242.407: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    2243.235: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    2243.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    2243.782: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2243.954: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    2243.954: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2244.047: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2244.297: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2244.547: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    2244.547: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2244.547: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2244.610: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2244.610: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    2244.704: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    2244.782: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2244.954: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2245.047: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2245.047: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2245.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2245.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2245.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2245.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2245.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2245.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2245.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2245.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2245.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2245.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2245.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2245.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2245.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2245.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x0
    2245.469: PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2
    2245.469: Num Ticks for Copying files : 1075062
    2286.454: DoRegistryUpdates:UpdSpInstallFromInfSection Failed for ProductInstall.GlobalRegistryChanges.Install error: 0x5
    2286.454: INF_REGISTRY Failed
    2286.454: DoInstallationBig SmileoRegistryUpdates failed
    2313.750: Unregistration of sprecovr successful
    2314.094: Access is denied.
    2646.016: Message displayed to the user: Access is denied.
    2646.016: User Input: OK
    2646.016: Service Pack 3 installation did not complete.

    Select 'OK' to undo the changes that have been made.
    2652.422: Message displayed to the user: Service Pack 3 installation did not complete.

    Select 'OK' to undo the changes that have been made.
    2652.422: User Input: OK
    2652.563: Starting process:  C:\WINDOWS\$NtServicePackUninstall$\spuninst\spuninst.exe /~ -u -z
    4229.750: Software Update Rollback has completed with return code 0xbc2.  This rollback requires a reboot.
    4229.766: Service Pack 3 installation did not complete.

    Windows XP has been partially updated and may not work properly.
    4234.985: Message displayed to the user: Service Pack 3 installation did not complete.

    Windows XP has been partially updated and may not work properly.
    4234.985: User Input: OK
    4234.985: Update.exe extended error code = 0x5

     

    Any help would be appreciated

     
  • Sunday, August 31, 2008 10:14 PM
     
     
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     Nerd Of SC wrote:
    Any help would be appreciated

    See http://support.microsoft.com/kb/949377

     
  • Monday, September 01, 2008 8:06 AM
     
     
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    OK! But does it work on XP Home Edition?

     
  • Thursday, September 11, 2008 7:47 PM
     
     
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    Thanks Wind.  Fixed me up.
     
  • Saturday, September 20, 2008 11:14 PM
     
     
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    You wrote:

     

    3. Checked if you installed subinacl.exe. If not download and install subinacl.exe.


    4. Create a file called reset.cmd with Notepad. Copy the text below into the file reset.cmd and run reset.cmd with administrative rights (it may take a LONG time):

    cd /d "%ProgramFiles%\Windows Resource Kits\Tools"
    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
    subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
    subinacl /subdirectories %windir%*.* /grant=administrators=f /grant=system=f
    secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose

     

    5. Run windows update.

     

    Will this work if I have similiar problems with an SP2 install??

     
  • Friday, October 31, 2008 3:53 AM
     
     
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    Hi, for some reason I'm still haivng this problem. I've tried all the steps that Mircosoft suggests but the reset.cmd won't work for me. I create one in notepad, am I supposed to save it to my desktop and how do you run it? Thanks for any suggestions and tips.
     
  • Saturday, November 08, 2008 7:24 PM
     
     
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    Dear Windfeng:

     

    Thank you very much for your advice.

    I had the problem with XP Service Pack 3 installation until I used the script you provided.

    It appears that my installation process crashed each time when it had to update the registry keys. 

    After running your script, I seamlessly installed the Service Pack 3.

     

    Pavel

     

     
  • Sunday, November 09, 2008 9:09 PM
     
     
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    Hi Wind,

     

    I tried your suggestion.  But when I right click on the file, I do not see 'Run As Administrator' as an option in the pop up menu.  I am logged in as adminstrator.

     

    Thanks!!

     

    Paul

     
  • Tuesday, November 18, 2008 9:08 PM
     
     
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    XP SP3 RC2 -- Access is Denied error

     

     

    here is a solution to this visit

     

    http://avi4ya.110mb.com/acces-denied.htm

     

    complete solutions rendered at

     

    www.1dell.co.nr

     

     

     

     

     

    Regards,

    Avinash P.

     

     

     
  • Tuesday, November 18, 2008 9:11 PM
     
     
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    0

     

     

     

     

    Correct “Access Denied” Error While Installing Windows XP SP3 Release Candidate 2

     

    While installing Windows XP SP3, you receive the following error:

    Windows XP Service Pack 3 installation failed.
    Access is denied.

     

     

    Visit http://avi4ya.110mb.com/acces-denied.htm for complete solution

     

     

    Regards,

    Avinash P.

    www.1dell.co.nr

     

     
  • Saturday, November 22, 2008 3:26 PM
     
     
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    While installing Windows XP SP3, you receive the following error:

    Windows XP Service Pack 3 installation failed.
    Access is denied.

     

     

    Resolution:

    1. Backup the Registry

    2. If subinacl.exe is not installed, download and install

    subinacl.exe.

     

     

    3. Create a file called reset.cmd with Notepad. Copy the text below into the file reset.cmd and run reset.cmd from an account with administrative privileges:

    Windows XP Home Edition:

     

    cd /d "%ProgramFiles%\Windows Resource Kits\Tools"

     

    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f

    subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f

    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f

    subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f

    subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f

     

     

    For complete solution check at : http://avi4ya.110mb.com/acces-denied.htm

     

     

    Regards,

    Avinash P.

    www.avi4ya.110mb.com

     
  • Tuesday, November 25, 2008 1:39 PM
     
     
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    I have not still figured out how to fix the problem. Tried all the MS's help. Installed subinacl and run the reset.cmd and so on. On one other site (not MS) I found suggestion on copying secedit.chm and secedit.exe from Xp Pro. The first one to WIN/help-folder and second to WIN/system32-folder.

    The site suggested also that while I have finnish version of Xp I must add new profile under the Administrator-profile. Meaning that new profile was then Administrators in finnish. This was due to the idea that reset.cmd works only in english Xp versions.     The whole suggestion on that site didn't work for me after all...

    I didn't install sp3 straight from WU this time. It was already loaded and I just clicked the notification icon and installed that way. Not sure if it's same or not.

    But any help would be appreciated.


     
  • Sunday, December 07, 2008 1:51 PM
     
     
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    While installing Windows XP SP3, you receive the following error:

    Windows XP Service Pack 3 installation failed.
    Access is denied.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Resolution:

    1. Backup the Registry

    2. If subinacl.exe is not installed, download and install

    subinacl.exe.

    3. Create a file called reset.cmd with Notepad. Copy the text below into the file reset.cmd and run reset.cmd from an account with administrative privileges:

    Windows XP Home Edition:

     

    cd /d "%ProgramFiles%\Windows Resource Kits\Tools"

     

    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f

    subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f

    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f

    subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f

    subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f

     

     

    detailed info on XP home Edition ..

    refer to

    http://avi4ya.110mb.com/acces-denied.htm

     

    Regards,

    Avi

    www.1dell.co.nr

     

     
  • Thursday, February 05, 2009 9:57 PM
     
     Proposed Answer
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    Windfeng998 said:

     

    I met same problem with you yesterday. Now, I installed SP3 v3311 via WU. Pls see my step as below:

     

    1. Uninstalled SP3 v3300.

     

    2. Run Windows XP SP3 Release Candidate 2.exe. (down load from http://www.microsoft.com/downloads/details.aspx?FamilyId=114F3599-12AF-42B2-AAB1-B969A62C68A7&displaylang=en)

     

    3. Checked if you installed subinacl.exe. If not download and install subinacl.exe.


    4. Create a file called reset.cmd with Notepad. Copy the text below into the file reset.cmd and run reset.cmd with administrative rights (it may take a LONG time):

    cd /d "%ProgramFiles%\Windows Resource Kits\Tools"
    subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
    subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
    subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
    subinacl /subdirectories %windir%*.* /grant=administrators=f /grant=system=f
    secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose

     

    5. Run windows update.

     

    Good lucky. You may install Sp3 v3311 successfully.

     

    (After installation, one system message reminded some erroe found. I allowed to send the report to MS.)

    Had to post to say thank you!

    I've just had exactly this problem with a client's HP laptop when trying to update to SP3 using a release version.

    This suggestion fixed the problem for me!

    Many thanks

    Bob Crabtree

    • Proposed As Answer by Gil T Azel Wednesday, August 19, 2009 9:24 PM
    •  
     
  • Monday, July 20, 2009 6:59 PM
     
     
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    Me too - thanks!!
     
  • Wednesday, August 19, 2009 9:34 PM
     
     
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    Thank you Windfeng988!

    I've tried this with no avail the first 5 tries, but here's what happened to me.

    When running the reset.cmd, I was closing the dos command window before script was finished.
    It hangs then restarts a few times.  You'll know when it's finished, when the command window closes on it's own.

    I hope this helps someone the frustration I went through.

    Thank you Thank you Thank you

    Gil T Azel
     
  • Sunday, January 31, 2010 5:19 PM
     
     
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    subinacl.exe and reset.cmd on Win XP Home Edition worked fine for me: now I have XP SP3!