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Error with Outlook search results

Answered Error with Outlook search results

  • Tuesday, April 24, 2012 2:55 PM
     
     
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    MS visual c++ runtime error when trying to open mails found through email search

    can some one help?

     

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  • Wednesday, April 25, 2012 4:35 AM
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    Hi,

    Please follow the steps below to start Outlook in safe mode:

    1. Click Start, and then click Run.
    2. Click Browse, and then locate the folder where Microsoft Outlook is installed.
    3. After you locate the Outlook.exe file, click the file to select it, and then click Open.
    4. At the end of the path in the Open box, type a space and then type /safe so that the entire line appears similar to the following:
    "C:\Program Files\Microsoft Office\Office\Outlook.exe" /safe

    If the issue cannot be reproduced in Outlook safe mode, the issue might be caused by add-ins. You can use the following steps to determine which could be the root cause:

    1. Click File menu, click Options > Add-in, click Go button in the Manage: Com-in Add.
    2. Check if there are any add-ins, clear the checkbox to disable them.
    3. Close the Office program and restart it.
    4. Add one check back each time to the list of Add-In, restart the Office program, and repeat the above procedure. Once the issue reappears again, we can determine which add-in causes this problem and then disable it.


    Sincerely
    Rex Zhang

    Rex Zhang

    TechNet Community Support