Activating Office 2010 successfully;upon entering office product error message: there is a problem with your activation and recommends running office repair. Repair does not remedy the error.
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Wednesday, May 16, 2012 11:24 PM
After activating Office 2010 successfully for several months, now when we activate again successfully, upon entering any office product an error message says: there is a problem with your activation and recommends running office repair. Repair does not remedy the error. This affects all newly activated systems. Any ideas why?
Office 2010.
Activation runs successfully.
Upon entering any Office 2010 product, receives error.
Using same image as before the issue started.
Is is possible a security update is interferring?
- Moved by Max MengMicrosoft Contingent Staff, Moderator Friday, May 18, 2012 5:53 AM Moving to a more appropriate forum (From:Office IT Pro General Discussions)
All Replies
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Friday, May 18, 2012 5:51 AMModerator
What kind of license you have? Which Office version you are using?
If you are using volume license, which method did you use? MAK or KMS?
If you are home user, have you recently changed the computer hardware?
You may try to call the activation center to help you finish the activation: http://support.microsoft.com/kb/950929
See also: Troubleshoot volume activation for Office 2010 http://technet.microsoft.com/en-us/library/ee624355.aspx
Max Meng
TechNet Community Support
- Marked As Answer by Max MengMicrosoft Contingent Staff, Moderator Wednesday, May 23, 2012 7:22 AM
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