Workflow in WSS 3.0 Randomly Stops Working until Re-Saved
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Tuesday, February 21, 2012 6:37 PMI need some help with an odd Workflow behavior in WSS 3.0.
Using SharePoint designer, I created a custom workflow associated with a library that sends an email out to specific people when a document is checked in and marked as ready for review. We're running WSS 3.0. The workflow works great. Until it doesn't work at all. It randomly stops all aspects of the workflow - no logs are generated, no emails are sent - nothing happens at all until I open the workflow in SharePoint designer and re-save it. I don't change anything, just resave it. Then it works again until it randomly stops.
The build version is 12.0.0.6565.
It is a problem with a single workflow, not all workflows.
No problems with permissions and no db restores. Opening the WF in designer and re-saving it is all that's needed to get it working again.
Any help would be greatly appreciated.
Laura McGlinchey
- Edited by McGlinchey Tuesday, February 21, 2012 7:09 PM
All Replies
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Wednesday, February 22, 2012 6:00 AM
Hi Laura,
Thanks for your post.
In SharePoint 2007, the issue may be caused by the “Send Email ” actions. Make sure each SharePoint group has at least Read permissions for the site.
Here is a MSDN blog about this issue:
http://blogs.msdn.com/b/spdsupport/archive/2008/06/16/how-to-fix-sharepoint-designer-created-workflow-that-periodically-stops-and-does-not-send-emails.aspxAdditional, you can view the SharePoint ULS log for more details.
http://blogs.msdn.com/b/chrisfie/archive/2007/05/15/analyzing-unified-logging-service-uls-logs-using-sharepoint-s-central-admin.aspxThanks,
Wayne Fan
TechNet Subscriber Support in forum
If you have any feedback on our support, please contact tnmff@microsoft.com.
Wayne Fan
TechNet Community Support
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Wednesday, February 22, 2012 4:52 PM
Hi Wayne,
Thanks for taking a look at this.
1. I know it's not an email sending issue. The first step in the WF is to log a message and that doesn't even happen. In addition, I don't have the "stopped" status. Finally, in desparation, I tried this anyway and it made no difference. :-)
2. I don't know when it breaks. Can you give me a idea of what to look for in the ULS log? Or am I just looking for something "off".
Thanks again,
Laura McGlinchey
- Edited by McGlinchey Wednesday, February 22, 2012 4:54 PM
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