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AnswerSharePoint Down

  • Monday, July 28, 2008 12:22 PMBran Rob Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    Any ideas as to how I (as a new SharePoint Administrator) can alert my team when SharePoint is down for scheduled maintenance or if it is just down for unknown reasons?  Also, is there a way I can be alerted when this happens unexpectedly?  In other words, I would like to be the first person to know when SharePoint is down, and I need to have my team alerted when this happens.  Any help would be greatly appreciated! :-)

Answers

  • Monday, July 28, 2008 1:17 PMFrancesco Sodano Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    With a MS product:

    SCOM 2007: with you can monitor all the farm in one shot. very helpfull

    With script:

    make a script that use method GET on one (or all) sites hosted on MOSS 2007. so you can "ping" the application every 1-2 minutes. Send an -email if the server one site is down.

    Regards,

    Francesco 
    www.sharepointinside.it
  • Monday, July 28, 2008 3:20 PMseschu01 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    When you say "Sharepoint down" what do you mean? Also, do you need to determine root cause as well?

    IIS - Application Pool
    IIS Web Site
    Database Server - SQL Server
    Search Services

    etc...

    There are tons of tools that can monitor all of these items for you from Dells OpenManage, SMARTS,  to MS Products as well. In addition if you don't have the budget you can use alot of the built-in 2003 Server stuff to do this as well.

    Probably the easiest is event trigger monitoring that can send emails if a service fails. This requires no additional software assuming you have Server 2003 with email capabilities and such. You can also set up processor/process alerts and thresholds as well. You may also want to monitor disk size too. If your log drive becomes full Sharepoint will stop as well.




    Steve

All Replies

  • Monday, July 28, 2008 1:17 PMFrancesco Sodano Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    With a MS product:

    SCOM 2007: with you can monitor all the farm in one shot. very helpfull

    With script:

    make a script that use method GET on one (or all) sites hosted on MOSS 2007. so you can "ping" the application every 1-2 minutes. Send an -email if the server one site is down.

    Regards,

    Francesco 
    www.sharepointinside.it
  • Monday, July 28, 2008 3:20 PMseschu01 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    When you say "Sharepoint down" what do you mean? Also, do you need to determine root cause as well?

    IIS - Application Pool
    IIS Web Site
    Database Server - SQL Server
    Search Services

    etc...

    There are tons of tools that can monitor all of these items for you from Dells OpenManage, SMARTS,  to MS Products as well. In addition if you don't have the budget you can use alot of the built-in 2003 Server stuff to do this as well.

    Probably the easiest is event trigger monitoring that can send emails if a service fails. This requires no additional software assuming you have Server 2003 with email capabilities and such. You can also set up processor/process alerts and thresholds as well. You may also want to monitor disk size too. If your log drive becomes full Sharepoint will stop as well.




    Steve