Send Email to the initiator on completing workflow

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• Sunday, December 02, 2007 7:32 AMuaesoul

   
  

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  Please help is that possible?

  if not, i'm thinking of setting up an alert. but i don't want users individually to setup the alert. Can the site administrator enable it for all users?

   

   

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• Wednesday, December 05, 2007 9:28 AMA A

   
  

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  HI;

     you   go to manage center ,  setting  send emial,

   

   

  setting   come out email   

   

   

  you  can use sendemail groupware  send email..

   

   

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• Thursday, December 06, 2007 3:19 AMGeorge Olson

   
  

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  Hello Uaesoul,

   

  Can you please be more specific?  Are you using an out of the box, SharePoint Designer or custom Visual Studio workflow?

   

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• Friday, December 07, 2007 6:42 AMuaesoul

   
  

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  Where is the manage center? i couldn't find it?

  I looked into Workflow setting and nothing there. i also looked into the list setting and couldn't find it. Do i have to use sharePoint designer?

   

   

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• Friday, December 07, 2007 6:48 AMuaesoul

   
  

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  hi George

  I created a list, in the list setting i chose workflow setting (under permission and management)

  Then I created a workflow based on Collect Feedback template

  I didn't use sharepoint designer to create the workflow, I just used the workflow settings on the list

   

  i'm using this list as a helpdesk system

  1- users are filling up the list

  2- helpdesk person start the workflow and make the reviewer one of the technician (auto email is sent to the technician)

  3- technician review the input in the list and complete the workflow (auto email is sent to the technician that he has completed the work, but the email is not sent back to the initiator to inform him that his request is completed) this is what i'm missing now

   

  can you please help

   

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• Saturday, December 08, 2007 8:03 PMAndyGett

   
  

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  I have found no direct way of doing this either, but have used this workaround:

  1. Create a string field in the content type of your HelpDesk list called "Workflow Initator" or something like that.
  2. Optionally make that field hidden in your list
  3. Create a secondary workflow on your Tasks list which fires whenever a new item (new task) is created there.
  4. In that workflow, store the "Task:Created By" value in the "Workflow Initator" field in your list
  5. At the end of the primary workflow, send your notification email using the value in  "Workflow Initator"
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