Service Manager - General

General discussion group for Service Manager.

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Announcements

Service Manager Portal Source Code now RTM!
Travis Wright MSFT Thursday, March 03, 2011 5:33 AM
The source code to the Service Manager portals has been released.

More information:

http://blogs.technet.com/b/servicemanager/archive/2011/03/02/service-manager-portal-source-code-released.aspx
IT Governance, Risk, and Compliance Management Pack SP1 Now RELEASED
Travis Wright MSFT Thursday, March 03, 2011 5:31 AM
The SP1 of the GRC MP is available now.

More information:

http://blogs.technet.com/b/servicemanager/archive/2011/03/02/governance-risk-and-compliance-grc-management-pack-sp1-is-rtm.aspx
Cumulative Update 1 for SP1 is Available Now!
Travis Wright MSFT Thursday, February 03, 2011 7:16 PM
More info:

http://blogs.technet.com/b/servicemanager/archive/2011/02/03/cumulative-update-1-for-system-center-service-manager-sp1-released.aspx
System Center Service Manager 2010 SP1 is Now Available for Download
Travis Wright MSFT Thursday, December 16, 2010 5:43 PM
http://blogs.technet.com/b/servicemanager/archive/2010/12/16/system-center-service-manager-2010-sp1-available-for-download-now.aspx

Filtering and SortingUse these options to narrow down the question and discussion list.

RepliesViews

89522
How to File a Bug/Feedback on Connect
Travis Wright MSFT Tuesday, January 12, 2010 6:56 PM
Last Reply Kendle Hazle Tuesday, February 28, 2012 11:26 AM

2516019
ITIL, MOF and SCSM
Vladimir BakhmetyevMicrosoft EmployeeFriday, February 06, 2009 10:10 AM
Last Reply James Hansen Thursday, June 10, 2010 1:53 PM

016
Excel drop down not available in SSRS 2005
Gann0n8r 2 hours 31 minutes ago

027
Runbook Automations Activities stuck in Pending date after Review Activity rejection
JayScovill 5 hours 9 minutes ago

140
Reviewer Notification - how to add Service Request Affected user to email notification
John Grisewood 10 hours 56 minutes ago
Last Reply Greg Wojtkun 7 hours 33 minutes ago

9419
Notify affected user on action log update
Jimmy Panagakos Wednesday, May 09, 2012 5:52 PM
Last Reply Brian_Tran 8 hours 22 minutes ago

7106
Offer Remote Assistance To User Console Error
Khalidra Wednesday, May 23, 2012 10:35 AM
Last Reply Andreas BaumgartenMicrosoft Community Contributor11 hours 20 minutes ago

035
linking a problem to a new incident work item in SM 2012
Lars Villaume Jørgensen 12 hours 9 minutes ago

5513
Options for integrating Tickets between Dynamics CRM 2011 and Service Manager 2012 ?
Nikita PolyakovMVPThursday, April 12, 2012 6:08 PM
Last Reply Khaled M Gaafar Alziady 16 hours 16 minutes ago

158
SCOM / Ops Man 2007 R2 - Management pack creation: How do you know what Category to pick?
ZappedC64 Wednesday, May 23, 2012 3:38 PM
Last Reply Andreas BaumgartenMicrosoft Community Contributor18 hours 40 minutes ago

147
SLO not being applied to Incidents
Ibrahim Najjar 19 hours 28 minutes ago
Last Reply Ibrahim Najjar 19 hours 2 minutes ago

5781
SCSM 2012 knowledge stil only in RTF ?
stormark1 Tuesday, January 24, 2012 2:30 PM
Last Reply ChrisGurley Wednesday, May 23, 2012 3:45 PM

058
Handle exception in SCSM.
Siddhesh.Bondre Wednesday, May 23, 2012 3:07 PM

2291
Mapping user prompts to activities in Service Requests Crashes Console
John Grisewood Tuesday, April 24, 2012 12:50 PM
Last Reply John Grisewood Wednesday, May 23, 2012 1:44 PM

166
Service Request Support Groups - What MP are they stored in?
John Grisewood Wednesday, May 23, 2012 7:51 AM
Last Reply Andreas BaumgartenMicrosoft Community ContributorWednesday, May 23, 2012 12:35 PM

490
Import License
Valérie Siroux Tuesday, May 22, 2012 3:12 PM
Last Reply Dean Brighton Wednesday, May 23, 2012 10:11 AM

15199
Request Offering - Prepend responses or combine answers into single field
bcehr Friday, May 18, 2012 7:06 PM
Last Reply NathanMonk Wednesday, May 23, 2012 4:17 AM

274
E-Mail Notification Subscription - Is this a bug or am I doing something wrong?
D. Elliott Monday, May 21, 2012 11:17 PM
Last Reply D. Elliott Wednesday, May 23, 2012 12:50 AM

12929
Service Manager 2012 Portal - Enumeration List issue with Child Items
zuldera7 Wednesday, February 15, 2012 9:17 PM
Last Reply DjKg Tuesday, May 22, 2012 3:37 PM

21639
Activities (Manual and Review) created without prefix (MA and RA)
Felipe_Roman Monday, March 05, 2012 5:44 PM
Last Reply Grant McNaught Tuesday, May 22, 2012 2:23 PM

Service Manager - General

Announcements

Service Manager Portal Source Code now RTM!

IT Governance, Risk, and Compliance Management Pack SP1 Now RELEASED

Cumulative Update 1 for SP1 is Available Now!

System Center Service Manager 2010 SP1 is Now Available for Download

Filtering and SortingUse these options to narrow down the question and discussion list.

How to File a Bug/Feedback on Connect

ITIL, MOF and SCSM

Excel drop down not available in SSRS 2005

Runbook Automations Activities stuck in Pending date after Review Activity rejection

Reviewer Notification - how to add Service Request Affected user to email notification

Notify affected user on action log update

Offer Remote Assistance To User Console Error

linking a problem to a new incident work item in SM 2012

Options for integrating Tickets between Dynamics CRM 2011 and Service Manager 2012 ?

SCOM / Ops Man 2007 R2 - Management pack creation: How do you know what Category to pick?

SLO not being applied to Incidents

SCSM 2012 knowledge stil only in RTF ?

Handle exception in SCSM.

Mapping user prompts to activities in Service Requests Crashes Console

Service Request Support Groups - What MP are they stored in?

Import License

Request Offering - Prepend responses or combine answers into single field

E-Mail Notification Subscription - Is this a bug or am I doing something wrong?

Service Manager 2012 Portal - Enumeration List issue with Child Items

Activities (Manual and Review) created without prefix (MA and RA)

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