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AnswerServer 2008 Hypervisor

  • Tuesday, May 13, 2008 6:04 PMGuinness133 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     

    I'm getting this error when attempting to start my virtual machine on Server 2008. I have checked and re-checked everything in BIOS, evrything looks good.

     

     

    "An error occurred while attempting to change the state of teh virtual machine. The virtual machine could not be started because hypervisor is not running."

     

     

     

    Any ideas?

     

    Cheers!

Answers

  • Wednesday, May 14, 2008 11:41 PMMike Sterling [MSFT]MSFT, OwnerUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Did you enable these setting on your machine

     

    1.     Under Security – Execute Disable – ON

    2.     Under Performance – Virtualization – ON

    3.     Under Performance – VT for Direct I/O – ON

    4.     Under Performance – Trusted Execution – OFF

     

    Also do this bcdedit /set hypervisorlaunchtype auto

     

    Once you do that..Completely poweroff your machine… not just shutdown but remove the power cord from the machine and then plug it back in and start the machine. Try the install after that it may work

     

  • Wednesday, May 14, 2008 10:38 AMDavid Shen - MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Hi,
     
    1. Please verify that the following settings are enable in the BIOS of the physical computer:
     
    a. hardware-assisted virtualization
    b. hardware-assisted data execution protection (DEP)
     
    2. Please check if the CPU support the Virtualization
     
    you can see what revision of CPU you have by using a tool such as CPUz (http://www.cpuid.com/cpuz.php)
     
    3. Please verify that the "Virtual Machine Management" service is started and running on the problematic machine.
     
    4. Please try executing "bcdedit /set hypervisorlaunchtype auto" and reboot the problematic machine to check if the issue will re-occur.
     
    5. Please also adjust the memory usage of the virtual machine and reboot it to check if the issue will re-occur.
     
    6. You may also check the "Event Viewer", expand "Custom views" -> "Server Roles" -> "Microsoft Hyper-V",  please check if there is any error message.
     
    Hope it helps.
  • Wednesday, May 14, 2008 5:44 PMSoumya Das Bhaumik [MSFT] Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Hi:

     

    Could you give us some details on the processor (manufacturer, type, bios version) that you are using?

     

  • Wednesday, May 14, 2008 6:46 PMGuinness133 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

     Sure.....

     

    Dell Optiplex 755

    Intel Core 2 Duo E8200  2.66GHz

    BIOS: A09

     

     

     

All Replies

  • Wednesday, May 14, 2008 10:38 AMDavid Shen - MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer
    Hi,
     
    1. Please verify that the following settings are enable in the BIOS of the physical computer:
     
    a. hardware-assisted virtualization
    b. hardware-assisted data execution protection (DEP)
     
    2. Please check if the CPU support the Virtualization
     
    you can see what revision of CPU you have by using a tool such as CPUz (http://www.cpuid.com/cpuz.php)
     
    3. Please verify that the "Virtual Machine Management" service is started and running on the problematic machine.
     
    4. Please try executing "bcdedit /set hypervisorlaunchtype auto" and reboot the problematic machine to check if the issue will re-occur.
     
    5. Please also adjust the memory usage of the virtual machine and reboot it to check if the issue will re-occur.
     
    6. You may also check the "Event Viewer", expand "Custom views" -> "Server Roles" -> "Microsoft Hyper-V",  please check if there is any error message.
     
    Hope it helps.
  • Wednesday, May 14, 2008 5:03 PMGuinness133 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

    yeah, everything that is needed is on. Although, I do not see a "Virtual Machine Management" service.

     

    Here is the error....

     

     

     

    An error occurred while attmepting to change the state of the virtual machine.

     

    "virtual machine" failed to initialize.

     

    The virtual machine could not be started because the hypervisor is not running.

     

     "virtual machine" failed to initialize  ( VMID 40A3C1CC-8112-4562-8E78-FE31DF31E22B )

     

     

     

     

  • Wednesday, May 14, 2008 5:44 PMSoumya Das Bhaumik [MSFT] Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Hi:

     

    Could you give us some details on the processor (manufacturer, type, bios version) that you are using?

     

  • Wednesday, May 14, 2008 6:46 PMGuinness133 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

     Sure.....

     

    Dell Optiplex 755

    Intel Core 2 Duo E8200  2.66GHz

    BIOS: A09

     

     

     

  • Wednesday, May 14, 2008 11:41 PMMike Sterling [MSFT]MSFT, OwnerUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     Answer

    Did you enable these setting on your machine

     

    1.     Under Security – Execute Disable – ON

    2.     Under Performance – Virtualization – ON

    3.     Under Performance – VT for Direct I/O – ON

    4.     Under Performance – Trusted Execution – OFF

     

    Also do this bcdedit /set hypervisorlaunchtype auto

     

    Once you do that..Completely poweroff your machine… not just shutdown but remove the power cord from the machine and then plug it back in and start the machine. Try the install after that it may work

     

  • Thursday, May 15, 2008 1:40 PMGuinness133 Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     

     Well, I think that's the first I've heard of pulling the power cord out, but that worked. Awesome, thanx!

     

     Also, do you know off hand if Server 2008 has a partitioning tool built in?

     

     

    Cheers!

  • Saturday, May 02, 2009 12:07 PMTrebjonn Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
    The built in tool for partitoin is named Diskpart. See link for more information. It's also located in Windows 2003
    http://support.microsoft.com/default.aspx/kb/300415


    BR
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