"Memory Management" Blue Screen Of Death On Host
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Tuesday, February 26, 2008 4:40 AM
I have a problem where about every 2 days or so, my host operating system blue screens with a "Memory Management" error. I have run the memory diagnostics on the system and manully set the timings on my RAM, everything checks out OK. All RAM sticks are matched with the same model and speeds. The host is Windows Server 2008 Standard RTM x64.
Answers
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Tuesday, February 26, 2008 10:42 PMOwner
Can you try uninstalling Hyper-V and seeing if the problem persists?
Cheers,
Ben
All Replies
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Tuesday, February 26, 2008 4:53 PMOwner
Is this when the system is running Hyper-V, or any other server role?
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Tuesday, February 26, 2008 6:36 PM
It's currently running the Hyper-V role and Files Services role.
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Tuesday, February 26, 2008 10:42 PMOwner
Can you try uninstalling Hyper-V and seeing if the problem persists?
Cheers,
Ben
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Monday, March 03, 2008 3:04 AM
I uninstalled Hyper-V on Tuesday night and I haven't seen the blue screen since.
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Monday, March 03, 2008 10:15 PMOwner
Can you see if you can get a memory dump and report a bug?
Cheers,
Ben
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Tuesday, March 04, 2008 2:15 AM
Can you tell me where I can report the bug? And how big a memory dump do you need?
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Tuesday, March 04, 2008 3:44 AM
I ran the debugger tool on the last dmp file on the system. Let me know if you need more info, I can send it in a bug report, if you let me know how. Thanks.
Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Documents and Settings\username\Desktop\MEMORY.DMP]
Kernel Summary Dump File: Only kernel address space is availableSymbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows Kernel Version 6001 (Service Pack 1) MP (2 procs) Free x64
Product: Server, suite: TerminalServer SingleUserTS
Built by: 6001.18000.amd64fre.longhorn_rtm.080118-1840
Kernel base = 0xfffff800`0180e000 PsLoadedModuleList = 0xfffff800`019d3db0
Debug session time: Tue Feb 26 15:55:08.307 2008 (GMT-6)
System Uptime: 0 days 18:00:39.735
Loading Kernel Symbols
.....................................................................................................................................
Loading User SymbolsLoading unloaded module list
....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************Use !analyze -v to get detailed debugging information.
BugCheck 1E, {ffffffffc0000005, fffffa600261118f, 0, ffffffffffffffff}
Probably caused by : vmswitch.sys ( vmswitch!VmsPtNicSendNetBufferListsCompletePrivate+83 )
Followup: MachineOwner
---------0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************KMODE_EXCEPTION_NOT_HANDLED (1e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffffa600261118f, The address that the exception occurred at
Arg3: 0000000000000000, Parameter 0 of the exception
Arg4: ffffffffffffffff, Parameter 1 of the exceptionDebugging Details:
------------------
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".FAULTING_IP:
vmswitch!VmsPtNicSendNetBufferListsCompletePrivate+83
fffffa60`0261118f 488b4010 mov rax,qword ptr [rax+10h]EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: ffffffffffffffff
READ_ADDRESS: ffffffffffffffff
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x1E
PROCESS_NAME: System
CURRENT_IRQL: 2
LAST_CONTROL_TRANSFER: from fffff8000183ce67 to fffff80001863390
STACK_TEXT:
fffff800`02a70728 fffff800`0183ce67 : 00000000`0000001e ffffffff`c0000005 fffffa60`0261118f 00000000`00000000 : nt!KeBugCheckEx
fffff800`02a70730 fffff800`018631e9 : fffff800`02a70e68 fffffa80`03fdbda0 fffff800`02a70f10 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x29317
fffff800`02a70d30 fffff800`01861dcd : 00000000`00000046 fffff800`01d2b399 0002d288`0002d288 00000000`00000003 : nt!KiExceptionDispatch+0xa9
fffff800`02a70f10 fffffa60`0261118f : fffffa80`03b1a120 fffffa80`03c5f050 fffffa60`051c782c fffff800`01d2a5df : nt!KiGeneralProtectionFault+0xcd
fffff800`02a710a0 fffffa60`009aa0b2 : e16d6553`02060026 fffffa60`00809589 fffffa80`03c5f1a0 fffffa80`03c5f1a0 : vmswitch!VmsPtNicSendNetBufferListsCompletePrivate+0x83
fffff800`02a71120 fffffa60`009aa1ac : fffffa80`03c5f1a0 00000000`00000000 fffffa80`03c5f1a0 fffffa80`0593a690 : NDIS!ndisMSendCompleteNetBufferListsInternal+0xa2
fffff800`02a71190 fffffa60`020939d7 : 00000000`00000000 fffffa80`03f65010 00000000`00000000 00000000`00000003 : NDIS!NdisMSendNetBufferListsComplete+0x7c
fffff800`02a711d0 fffffa60`0208f618 : 00000000`00000000 fffffa80`05200000 fffffa80`05116000 fffffa60`00000014 : Rtlh64!MiniportSendNetBufferList+0x247
fffff800`02a71250 fffffa60`0208f425 : fffffa80`03fe8000 00000000`00000002 fffffa80`05116030 fffff800`0194110e : Rtlh64!MPSendNetBufferListsNPQ+0x1e8
fffff800`02a712c0 fffffa60`009ac31a : fffff800`019a1160 fffff800`01943781 fffffa80`056b7d40 fffff800`019a1160 : Rtlh64!MPSendNetBufferLists+0x25
fffff800`02a712f0 fffffa60`009aa27a : 00000000`00000000 fffffa80`03c5f1a0 fffffa80`0593a690 00000000`00000000 : NDIS!ndisMSendNBLToMiniport+0x9a
fffff800`02a71340 fffffa60`02617f09 : fffffa80`03fdbda0 00000000`00000000 fffff800`02a71408 00000000`000000f3 : NDIS!NdisSendNetBufferLists+0x9a
fffff800`02a71390 fffffa60`026187b9 : 00000000`00000000 fffffa80`03fdbda0 fffffa80`03fdbda0 fffffa80`0593a840 : vmswitch!VmsRouterPvtDoSoftwareOffload+0x151
fffff800`02a713c0 fffffa60`026110dc : 00000000`00000000 fffffa80`03fdbda0 fffffa80`0593a690 fffffa80`00000000 : vmswitch!VmsBalSendNbls+0x195
fffff800`02a71460 fffffa60`026172c9 : fffffa80`03fe8000 fffffa80`03fe8000 fffff800`00000000 fffffa80`05a903b0 : vmswitch!VmsPtNicPvtPacketForward+0x22c
fffff800`02a714e0 fffffa60`02616dec : fffffa80`05a903b0 fffffa80`0512d000 00000000`00000000 00000000`00000000 : vmswitch!VmsRouterPvtRoutePackets+0x3e5
fffff800`02a716e0 fffffa60`02613e4b : 00000000`00000000 fffffa80`0512d000 fffff800`02a71970 fffffa80`05a90570 : vmswitch!VmsRouterRoutePackets+0x210
fffff800`02a71900 fffffa60`0261aca0 : 00000000`00000000 00000000`00000000 fffffa80`05a903b0 00000000`00000000 : vmswitch!VmsVmNicPvtRndisDeviceSendPackets+0x15f
fffff800`02a71970 fffffa60`0261342f : 00000000`00000000 fffffa60`00000000 00000000`00000000 00000000`00000000 : vmswitch!RndisDevHostHandlePacketMessages+0x1c4
fffff800`02a719f0 fffffa60`02612bd7 : fffffa80`043e37b8 fffffa80`043e3798 00000000`00000000 00000000`00000000 : vmswitch!VmsVmNicPvtVersion1HandleRndisSendMessage+0x30f
fffff800`02a71aa0 fffffa60`0261e996 : fffffa80`043e3770 fffffa80`05134030 fffffa80`05134678 00000000`00000001 : vmswitch!VmsVmNicPvtKmclParseOtherPacketBatch+0x15b
fffff800`02a71ad0 fffffa60`0261d743 : fffffa80`05134030 fffffa80`05134678 fffffa80`05134030 fffffa80`043e0048 : vmswitch!IncomingParsePackets+0x2aa
fffff800`02a71b20 fffffa60`0261daae : 00000000`00000000 fffffa80`0562ae80 00000000`00000001 fffffa80`05134030 : vmswitch!IncomingStateMachine+0x227
fffff800`02a71b80 fffffa60`0262395d : fffffa80`0562ae80 00000000`00000001 fffffa80`05134030 00006e14`595bd3a1 : vmswitch!IncomingPollForWork+0xce
fffff800`02a71bb0 fffffa60`025ae2f6 : fffffa80`0562ae80 00000000`00000000 00000000`00000040 00000000`00000000 : vmswitch!ServerIsr+0xfd
fffff800`02a71be0 fffffa60`025ae551 : 00000000`00000001 00000000`00000000 fffffa80`03c77050 fffffa60`020095ee : vmbus!ChRegisterIsr+0x19a
fffff800`02a71c10 fffffa60`025b3580 : fffffa80`03cb1210 fffffa60`04e50800 00000000`00000001 fffffa60`00000000 : vmbus!ChReceiveChannelInterrupt+0x129
fffff800`02a71ca0 fffff800`0186c9d7 : 00000000`00000000 fffffa80`03cb1000 fffff800`01985a80 fffff800`01985a80 : vmbus!ParentInterruptDpc+0xb8
fffff800`02a71d10 fffff800`0186db72 : fffffa60`025b34c8 fffff800`01982680 00000000`00000000 fffff800`01987b80 : nt!KiRetireDpcList+0x117
fffff800`02a71d80 fffff800`01a3b5c0 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x62
fffff800`02a71db0 00000000`fffff800 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!zzz_AsmCodeRange_End+0x4
fffff800`02a6b0b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00680000`00000000 : 0xfffff800
fffff800`02a6b0b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00680000`00000000 00000000`00000000 : 0x0
fffff800`02a6b0c0 00000000`00000000 : 00000000`00000000 00680000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b0c8 00000000`00000000 : 00680000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b0d0 00680000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b0d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x680000`00000000
fffff800`02a6b0e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b0e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b0f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b0f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b100 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b108 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b110 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b118 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b120 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b128 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b130 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b138 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b140 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b148 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b150 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b158 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b160 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b168 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b170 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b178 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b180 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b188 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b190 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b198 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b1a0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b1a8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b1b0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b1b8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b1c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b1c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b1d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b1d8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b1e0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b1e8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b1f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b1f8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b200 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
fffff800`02a6b208 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x0
STACK_COMMAND: kbFOLLOWUP_IP:
vmswitch!VmsPtNicSendNetBufferListsCompletePrivate+83
fffffa60`0261118f 488b4010 mov rax,qword ptr [rax+10h]SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: vmswitch!VmsPtNicSendNetBufferListsCompletePrivate+83
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: vmswitch
IMAGE_NAME: vmswitch.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 473fab32
FAILURE_BUCKET_ID: X64_0x1E_vmswitch!VmsPtNicSendNetBufferListsCompletePrivate+83
BUCKET_ID: X64_0x1E_vmswitch!VmsPtNicSendNetBufferListsCompletePrivate+83
Followup: MachineOwner
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Tuesday, March 04, 2008 6:45 PM
What network card do you have in your machine?- Proposed As Answer by TM-naiman Saturday, April 24, 2010 12:40 AM
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Tuesday, March 04, 2008 10:30 PM
Windows reports it as a Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC (NDIS 6.0) and D-Link DFE-530TX PCI Fast Ethernet Adapter (rev.A).
The Realtek is integrated on my Gigabyte P35-DSR3. http://www.giga-byte.com/Products/Motherboard/Products_Overview.aspx?ProductID=2543
- Proposed As Answer by TM-naiman Saturday, April 24, 2010 12:40 AM
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Wednesday, March 05, 2008 4:27 PM
We have encountered this internally as well it appers to be a problem with the Realtek driver. I would recommend using a different adapter for Hyper-V.
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Wednesday, March 05, 2008 4:50 PM
Thank god, at least I know what the problem is. I've tried downloading and installing the driver from the Gigabyte site for the LAN card. There was one released on Feb. 15th for x64 Vista. If that fixes my problem, I'll let you know, and if it doesn't, I'll find a different card.
Thanks for all the help guys.
- Proposed As Answer by TM-naiman Saturday, April 24, 2010 12:40 AM
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Saturday, March 08, 2008 7:44 PM
FYI I have the same exact motherboard (with an Intel E8400) and was trying to do the same thing by using Enterprise 2008 Core to run VMs.
Luckily I was able to debug the MEMORY.DMP and track the problem back to the VMSWITCH.SYS driver as well which lead me here. /phew
I will try the new network driver as well (they posted one on 3/7/08).
- Proposed As Answer by TM-naiman Saturday, April 24, 2010 12:39 AM
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Saturday, March 08, 2008 10:57 PM
I have been able to install 3 different VMs using the native DVD drive now w/o having the server blue screen. All I did was update the network card driver. So it looks like the update resolved it.
MSFT would probably be better off to get that NIC driver update from Realtek (and other Realtek NIC drivers) up on their MSFT Update website. It would probably prevent others from running into the same thing.
- Proposed As Answer by TM-naiman Saturday, April 24, 2010 12:39 AM
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Thursday, March 13, 2008 5:09 PM
Just had a similar issue - BlueScreen reporting an error with vmswitch.sys. 2008 x64 RTM. I'm using a Gigabyte board with dual Realtek 8111's, Once for the host OS, and the second dedicated to the VMs with only the virtual switch protocol enabled. Its been running for about a month without any issues with Hyper-V installed and running serveral VMs 24/7. The driver I had was dated Jan 25, v6.202.125.2008. After reading this thread I updated the driver to one dated Jan 24, v6.203.214.2008 and we'll see how it goes.- Proposed As Answer by TM-naiman Saturday, April 24, 2010 12:39 AM
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Sunday, March 16, 2008 5:50 PM I have the same issue as well. It was much worse with RC1 but now with the RTM image the server still Blue Screens every two days more or less.
Downloading the driver now and looking forward to having a more stable server.
As a curiosity, if you look at the Idle processor time to determine when was the last time your server restarted, watch out if you have a multi-core CPU since the iddle time runs faster than a regular clock.- Proposed As Answer by TM-naiman Saturday, April 24, 2010 12:39 AM
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Thursday, July 09, 2009 8:42 AM I have 2 Realtek 8169 pci cards and one Marvell on the Asus P5Q PRO board. I had experienced 2 BSOD, one yesterday and one the day before, when making system updates on VM Vista.
Since the dumpfile pointed the same problem as yours, I decided first to update the drivers on my Windows 2008. The Marvell driver, ACPI and other I cant remember, were not correctly configured. I had done that with the original Asus CD and on my system properties, all drivers are with no errors.
I'm making updates now again on my VM Vista and so far, so good. I suspect that for some reason the Hyper-V didnt liked the 'missing' drives, even if they had nothing to do with Vista. It looks stupid, but that's my point for now.
So, it may not be only because the Realtek cards... you shound verify your 2008 system device drivers and see if there are any new updates or if all are correctly installed.
Adelino Araujo- Proposed As Answer by TM-naiman Saturday, April 24, 2010 12:39 AM
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Saturday, February 27, 2010 12:26 AM Hi guys. I also have this problem with the blue screen from time to time.
BAD_POOL_HEADER 0x00000019 0x00000003 0xa63a10e8 0xa63a10e8 0xa63a10e9 ntkrnlpa.exe ntkrnlpa.exe+120996 NT Kernel & System Microsoft® Windows® Operating System
MEMORY_MANAGEMENT 0x0000001a 0x00041790 0xc0802068 0x0000ffff 0x00000000 ntkrnlpa.exe ntkrnlpa.exe+b9b1d NT Kernel & System Microsoft® Windows® Operating System
MEMORY_MANAGEMENT 0x0000001a 0x00041287 0x00000000 0x00000000 0x00000000 halmacpi.dll halmacpi.dll+5ba9 Hardware Abstraction Layer DLL Microsoft® Windows® Operating System
Is this the damaged ram or just a driver? Can somebody help ? Thanks.- Proposed As Answer by TM-naiman Saturday, April 24, 2010 12:39 AM
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Saturday, July 02, 2011 5:36 PM@nicu81 - same here. I started to use utorrent as my bittorent client so I am personally wondering if that is doing it. I have also installled 2 new optional updates from the windows updates that seems to only effect IE... so there's another possibility for myself... and i'm actively lurking the internet for more information as well.
