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AnswerMy Clients are not communicating with WSUS 3.0 SP1

  • Tuesday, June 17, 2008 5:18 PMthe bull Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi All,

    I have upgraded from WSUS 2.0 to WSUS 3.0 SP1, it was working fine but suddently all the clients are not communicating with the WSUS server.

    When i checked, i see the request is send by the client but WSUS server is not responding. I know the issue is with WSUS server .


    Can any onehelp me

    i have attached my logs.


    Cheers,
    Arvind


     

Answers

  • Thursday, June 19, 2008 10:20 AMEric Zhang - MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi Arvind,

    Please open IIS Manager, check the IIS for the virtual directory "selfupdate" under WSUS Adminitrator website.

    If it did not exists, please manually create the vitural directory(the default local path should be C:\Program Files\Update Services\Selfupdate) in IIS and giving it anonymous access.

    Then restart the Windows Update Service.

    --------------------
    Regards,
    Eric Zhang
     

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  • Thursday, June 19, 2008 10:20 AMEric Zhang - MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
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    Hi Arvind,

    Please open IIS Manager, check the IIS for the virtual directory "selfupdate" under WSUS Adminitrator website.

    If it did not exists, please manually create the vitural directory(the default local path should be C:\Program Files\Update Services\Selfupdate) in IIS and giving it anonymous access.

    Then restart the Windows Update Service.

    --------------------
    Regards,
    Eric Zhang
     
  • Wednesday, June 25, 2008 10:17 AMEric Zhang - MSFTMSFT, ModeratorUsers MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medals
     
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    Hi,

    As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios.

    If the issue still persists and you want to return to this question, please reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish.

    In addition, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems.

    Thanks!
    --------------------
    Regards,
    Eric Zhang