Thursday, November 20, 2008 5:28 PM
First off let me explain our situation; we are a mid size business with 1000+ users in Windows Server 2003 AD, and about 700 workstations/desktops, and about 80 servers. We are currently using VNC for remote administration for our workstations. I hate this, due to the fact that you have to ask the user to move their mouse over the icon in the systray, relay the ip address back; not only that the security on this is terrible.
I am looking to do away with VNC all together, and move towards MS built in Remote Assistance. However, I need away to tell what machine a particular user is at. I have seen vbscripts before that would map a users display name to the machine description in AD at logon. I have also been in contact with the "Scripting Guy", he has suggested that I create a new attribute in the AD schema, however I am not real comfortable with doing this. If anyone has any info. on this, please let me know.
I would like to find a possible way for users to simply double click on an icon, and it sends a Remote Assistance invitation to an admin of their choice, and bada bing you are in.
Please help out guys.