none
Drag and drop - public folders

    Question

  • hi, i wonder if someone could give me some tips on this.

    left click - drag and drop from mailbox to public folder = move mail.

    left click - drag and drop from public folder to mailbox = copy mail.

    left click drag and drop from PF to PF = copy mail.


    I forsee this being confusing for my users. while im aware that i can right click and "move to folder" my users and very much used to left clicking and drag and drop to a folder. Im also aware that i can right click drag and drop to get the option to move OR copy.

    My users have been using ThunderBird for a few years now and are pretty stuck in their ways of moving mail around, and we need to do this constantly in our organisation. My worry is that even with showing them how to do this in Outlook they will forget and end up making copies of mail items and such all over the folder tree.


    How can i make it possible so that left click - drag n drop always moves mail and not copies it? from any location to any location?

    That or disable the left click drag and drop completely so that they have to right click and use the context menu or drag using the right button, that way mail should get moved around properly....


    Ive searched all over the web for a proper answer to this but cant find one, ive found many people with the same issue, but no actual answers unfortunately!



    Thanks for any help,
    Saturday, January 16, 2010 5:58 PM

All replies

  • if not a built in solution, a 3rd party app would be fine....
    Monday, January 18, 2010 11:00 AM
  • Per my test in the lab, you can use the SHIFT to keep move instead of copy

    When SHIFT is combined with Left click/Drag & Drop, the items will always be moved


    James Luo
    TechNet Subscriber Support (http://technet.microsoft.com/en-us/subscriptions/ms788697.aspx)
    If you have any feedback on our support, please contact tngfb@microsoft.com
    Tuesday, January 19, 2010 5:50 AM
  • Yes, I know of that one too - it works nicely infact. But my users will end up dragging and dropping by accident and making duplicate mails all over the public folders. It wouldn't be bad having to hold shift if I could disable the default drag and drop = copy (in most cases) Thing is I can't find a way around this, short of using thunderbird - and I'd rather eat week old fish than do that ;)
    Tuesday, January 19, 2010 8:17 PM
  • I am having the same issue...anything other than the hold shift?
    Wednesday, June 30, 2010 8:20 PM
  • I am having this issue too.

    Any news on this topic?

    Monday, July 04, 2011 9:57 AM
  • Im having the same issue. Drag and drop doesnt work!! But it works when using shift key..
    Thursday, July 28, 2011 3:56 PM
  • Does anyone has any update on this issue ? Drag and drop from pf to pf just copies the mail instead of moving it....
    Thursday, August 04, 2011 9:18 AM
  • On Thu, 4 Aug 2011 09:18:52 +0000, Balaji Murugesan wrote:
     
    >Does anyone has any update on this issue ? Drag and drop from pf to pf just copies the mail instead of moving it....
     
    Yup. Just like copying files from one volume to another. Right-click
    and select "Move".
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    Friday, August 05, 2011 1:46 AM
  • Hi Rich

      Thanks for your reply. Yes im aware of this but i feel that this is not the solution. Im just curious to know why drag and drop just copies the mail instead of movin it!! Technically i just want to know how we can modify this settings ?

    Friday, August 05, 2011 9:04 AM
  • I was wondering if there were a setting you can change in outlook 2010 for when you left click, drag and drop an email from one pf to another it would move it instead of copy.

    So I googled it and well...

    ...I guess there isn't.

    Wednesday, December 28, 2011 10:30 PM
  • On Wed, 28 Dec 2011 22:30:02 +0000, jlongjr wrote:
     
    >I was wondering if there were a setting you can change in outlook 2010 for when you left click, drag and drop an email from one pf to another it would move it instead of copy.
    >
    >So I googled it and well...
    >
    >...I guess there isn't.
     
    That's correct. It woks the same way as dragging and dropping a file
    from one drive to another.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    Thursday, December 29, 2011 5:03 AM