Charles landed at Microsoft in 2010, coming to Microsoft through the Opalis acquisition and now works as a Sr. Program Manager supporting Windows Server and System Center. Charles has been responsible for numerous System Center implementations from small to enterprise customers globally. Since the acquisition, he has evangelized Windows Server & System Center and its place in the datacenter to thousands of people across the world. In his "spare time", Charles keeps the System Center community informed with his fellow team members at their TechNet blog (http://aka.ms/BuildingClouds) and his YouTube channel (http://www.youtube.com/user/charlesjoyMS).