In 1992, an opportunity was offered to me when I began my career at Microsoft. While at Microsoft, I have supported various operating systems such as MS-DOS, Windows 3.1, Windows for Workgroups, Windows NT 3.x, Windows 2000 Advanced Server, Windows 2003 Advanced Server, SNA Server 4.0 (connectivity to mainframes), NLB (Network Load Balancing), HPC (High Performance Computing) and Failover Clusters. Some of my other roles and responsibilities at Microsoft have been, Beta Engineer for several products and Technical Account Manager for Latin America.
Now my primary focus as a Premier Field Engineer (PFE), is to provide technical leadership for Premier customers around the world and to promote health in their IT environments through onsite, remote and dedicated support services. As part of Customer Service and Support (CSS), PFE partners with Commercial Technical Support and Enterprise Services to strengthen the Microsoft Services Field Engineering capability worldwide.