PFE delivers onsite, remote and dedicated support services for Premier customers around the world to promote health in their IT environments. As part of Customer Support Services, PFE partners with Commercial Technical Support and Enterprise Services
to strengthen the Microsoft Services field engineering capability worldwide.
Premier Field Engineer Role Details:
Proactive Support Long term highly scoped engagements with onsite and remote customers. Key offerings: Workshops, Health Checks, Risk Assessment Programs, Supportability Reviews and Chalk &Talk.
Reactive Support Short term deployments to customer sites across the United States and Canada for critical situations. Provide excellent troubleshooting skills while managing the customer during an extremely
Representing Microsoft Provide technical leaderships for Premier customers around the world to promote health in their IT environments through onsite, remote and dedicated support services.
Technical Specialist Highly skilled engineers with deep technical expertise in a given technology with proven Troubleshooting experience.
Partnering Effective working relationships with Microsoft Product Groups, Microsoft Partners and Microsoft Sales.
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Mike Huguet - PFE edited Revision 21. Comment: Corrected my twitter account