How to Troubleshoot Microsoft Account Issues

How to Troubleshoot Microsoft Account Issues

Microsoft Account Troubleshooter



http://download.microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/microsoftaccounts.diagcab

The Microsoft Account Troubleshooter scans a Windows 8 system for issues and repairs problems that are found in relation to your Microsoft Account.



The following issues are checked by the Microsoft Account Troubleshooter program:

  • Corrupt Microsoft Account settings
  • Can’t connect to the sync service
  • Problems with Microsoft account Policy
  • Microsoft Account required
  • Connection issues due to proxy or certificate issues
  • Check for roaming GPO enabled status
  • Problem with system registration
  • Signed in with a guest account, or Roaming User Profiles enabled
  • You are not connected to the Internet
  • Proxy Settings
  • You have reached your daily sync quote
  • Sync your settings is turned off
  • Check system not activated.

If you have a Microsoft Account (formerly known as Windows Live ID)  issue, you can submit feedback via this form:



https://feedback.live.com/default.aspx?productkey=wlaccounts

There is no forum to report Microsoft Account problems, neither here nor at Microsoft Community.



To contact a support agent, submit the appropriate form on the Microsoft Account Support page:



http://windows.microsoft.com/en-us/windows-live/id-support



Reference

The content originated on this forum thread:



 http://social.microsoft.com/Forums/en-US/whatforum/thread/cc8c3a9a-880c-42c0-b157-f475f9a60e40 

What to Do If Your Hotmail Account Is Hacked or Hijacked



http://social.technet.microsoft.com/wiki/contents/articles/1477.what-to-do-if-your-hotmail-account-is-hacked-or-hijacked.aspx



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