Troubleshooting: Enabling Verbose Logging for the Lotus Notes Management Agent

Troubleshooting: Enabling Verbose Logging for the Lotus Notes Management Agent

Many issues can come up when utilizing the Lotus Notes management Agent for FIM 2010 and FIM 2010 R2.

When calling into Microsoft with a support ticket regarding an import or an export on the notes MA, it will be very helpful to have turned on Lotus Notes logging and generate a NotesMA log prior to opening your case with Microsoft.

To enable logging for Lotus Notes do the following:

  1. Navigate to %FIMInstallation%\Synchronization Service\Extensions\logging.xml
  2. Go to the LoggingLevel section and change the value from 2 to 3
  3. Save the changes

The log file will be written to %FIMInstallation%\Synchronization Service\Extensions\LotusDominoConnector.log

As a side note, if the LotusDominoConnector.log is 10 MB.  If a log grows larger than 10 MB a new one will be created and the existing file will be renamed to LotusDominoConnector.Index.Log

 

See Also:

Lotus Domino Connector for FIM 2010 Technical Reference

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