Overview

Attempting to provision Active Directory User Accounts with the attribute HomeFolder and we are seeing the following 502 error in the Application Event Log.

Cause

When logging on with the user the following event was logged on the Application event log:

 

Log Name: Application

Source: Microsoft-Windows-Folder Redirection

Date: 30/10/2012 14:45:04

Event ID: 502

Task Category: None

Level: Error

Keywords:

User: DOMAIN\USER

Computer:

Description:

Failed to apply policy and redirect folder "Documents" to "\\server\users\students\%username%\".

Redirection options=0x1211.

The following error occurred: "Cannot create folder "\\server\users\students\%username%"".

Error details: "Access is denied."

 

Resolution

Modify the permissions on the root folder of the users' home folders on the file server.