Windows Small Business Server: External Backup Drives Compatibility List

You are currently comparing revision 82 and the current version. Go to current version

Windows Small Business Server: External Backup Drives Compatibility List(en-US)

sbs4096 sector size, SBS 2008512 sector size, Advanced Format, Backup, en-US, Has Table, sbs, sbs 2003, SBS 2008, SBS 2011, Small Business Server, USB External Drive, Small Business Windows Server 2012, Windows Small Business Server, Has TableWS2012
Windows Small Business Server 2003, 2008, 2011 - External Backup Drives Compatibility List

Introduction

Which external drives have you had work when you've used them for backing up SBS 2003, SBS 2008, and SBS 2011, and which have failed you?

Applies to

Windows Small Business Server 2003, 2008, 2011

Guidelines

After responding to a thread in the Small Business Server Forum regarding failing USB backup drives, figured we would all benefit from this list.

It appears only 512 byte per sector drives will work with SBS 2011 built-in backup. Some 2 TB have 512, others 4096. Even same brand/size may have updated to 4096. 

More info about Advanced (HD) Format at: https://en.wikipedia.org/wiki/Advanced_Format

To check the sector size for an attached drive before allocating it to backup in an elevated command prompt type:

fsutil fsinfo ntfsinfo x:

where x: is your drive letter.

Please add your successes and failures using inbuilt SBS(NTBACKUP) / Windows Server Backup. Please remember to test Backup and Restore functionality and state part number and capacity of drive tested along with server USB interface level (2 or 3) tested.

Update

We have been looking into this issue and we believe the limitation comes from VHD (Windows Backup Creates a VHD as it's storage method) only support 512, not the drive it self.   Microsoft Need to update Windows Backup/Windows 2008, Windows 2008 to support VHDX files then this issue would go away. 



More info : http://www.backupassist.com/blog/support/4kb-sector-sized-disks-and-the-seagate-freeagent-goflex/



External Hard Drives Rating Table for SBS

 

color
Manufacturer Model(s) Part Number(s) SBS2003 SBS2008 SBS2011 WS2012 
acomdata 750GB  w/ production date of 11/2008 PQHD750USE-72  OK ?   
Buffalo Drivestation 3Tb USB 2.0 HD-LB3.OTU2-UK        
Buffalo MiniStation 1TB HD-PCT1TU3/BW-EU ? ? OK (USB 2.0)  
Buffalo  MiniStation 1TB HD-PCF1.0U3BB-EU ? OK ? OK 
Dell RD1000 (USB Model)   OK OK   
Fantom Drives  GreenDrive 1TB GD1000EU ?  ? ?  Failed
Freecom Toughdrive Pro ? ? OK  
HP SimpleSave 1, 1.5, 2TB   ? OK  OK  
Hitachi Touro Desk Hard Drive (USB2.0), 2TB 0S03292 ? OK  OK  
Hitachi Touro Desk Hard Drive (USB3.0), 2TB 0S03398 ? Failed  Failed  
Hitachi - HGST Touro Desk DX3, USB 3.0, 4TB HTOLDX3NB40001ABB ? ?  Failed  
Iomega  eGo Portable HardDrive 1TB USB 3.0 35245   ?  Failed (USB 2.0) ? (USB 3.0)  

Iomega

Ego drives

?

Failed

Failed

 

Iomega

Portable Blackbelt drives

?

Failed

Failed

 
Iomega Prestige™ Desktop Hard Drive 1TB 35180 ? ? Failed (USB 2.0)  
Iomega
Prestige Portable Hard Drive - 1.5 TB 35213   ? ?  Failed  
LaCie P'9230 USB 2.0/3.0 Porsche Design - 2 TB 302002EK OK Ok OK (USB 3.0) after formatting drive as 512 bytes/sector  
Samsung ? ? ?  
Samsung G3 Station 1.5TB ? Intermittent detection. Also, drive not very durable. USB port worn out and drive dead after 18 months. Not recommended. ?  
Seagate Backup Plus 2TB STCA2000100        OK USB 3.0
Seagate Backup Plus 3TB STCA3000101  ? Failed ? Failed  
Seagate FreeAgent GoFlex Ultra-Portable 1.5TB STAA1500100  ? Failed ?  
Seagate FreeAgent GoFlex Pro 750GB 9ZR8A2-500 ?  ? OK USB 2.0   
Seagate FreeAgent GoFlex Pro Ultra-Portable ? ? ?  

Seagate

FreeAgent GoFlex Desk 2TB

9ZQAN1-570

?

? USB 2.0 OK USB 3.0

OK USB 2.0 OK USB 3.0

 
Seagate FreeAgent GoFlex Desk 3TB   ?  Failed Failed  

Seagate

Freeagent Go

OK

OK

 

Seagate

Freeagent Desk

OK

OK

OK

 
Seagate Freeagent Pro     OK    
Seagate FreeAgent XTreme 1.5TB ST315005FPD2E3-RK   ? OK (USB 2.0)   
Seagate Expansion External 2TB ? ? OK USB 2.0 OK USB 3.0  
Seagate Expansion External 2TB USB3 later ver STBV2000300

RegModel SRD00F2
?  4096 sector, fails, Windows Server 2008 R2 SP1 4096 sectors - fails  
Seagate Expansion External 3TB STAY3000102 Fail Fail USB 2.0 Fail USB 3.0  
 Seagate Expansion External 4TB STBV4000100 ?  Fail ? ?
Seagate Expansion Portable ? ? ?  

Thermaltake

BlacX Drive Caddy (USB Connection Only) 

 

?

OK

OK

 

Thermaltake 

BlacX Drive Caddy (USB/eSata Connections)

 

?

intermittant connection with eSata

OK (USB 2.0)

 

Thermaltake

BlacX SG Drive Caddy (USB 2.0 and 3.0)

OK (USB 2.0)

?

OK USB 2.0 OK USB 3.0

 
Toshiba Canvio Basics 1.5TB (2.5") HDTB115XK3BA ? ? ? Failed

Toshiba

StorE Alu2 USB2.0

PX1710E-1HJ0

?

OK

OK

Toshiba StorE Alu2S  
Toshiba StorE BASICS  
Toshiba StorE Canvio  
Toshiba StorE PARTNER  
Toshiba StorE PLUS  
Toshiba StorE Slim HDTD210EK3EA (1TB) OK USB 2.0

? USB 3.0


   
Transcend StoreJet 500GB mobile (2.5")    ? OK USB 2.0 OK USB 3.0 OK USB 3.0   
Verbatim Store N Go    OK OK OK USB 2.0 OK USB 3.0  
Western Digital
NESN Drives ? Failed Failed  
Western Digital Passport (non-NESN) ? ? ? OK OK  
Western Digital Passport 1TB WDBACX0010BRD     Failed  
 Western Digital Elements Desktop 2TB External Black USB 2.0 WDBAAU0020HBK  ? OK OK  
 Western Digital  Elements Desktop 2.5TB Ext black and Elements 3.0TB ext black WDBAAU0030HBK WDBAAU0025HBK  Backup OK Restore FAILED  Backup OK Restore Fails   
Western Digital My Book Essential 2TB WDBACW0020HBK-NESN  ? ? OK ?  
Western Digital My Book 1140 (USB 3.03) WDBACW0030HBK-NESN   ? ? Failed. Also not compatible with Hyper-V  

To return to the SBS backup information, click here.

Note that Microsoft recommend drives are reformatted as NTFS before being used with Windows Server Backup (WSB). Large drives (eg 3TB+) should be reformatted with 512 bytes per cluster as large drives tend to be factory formatted with 4096 bytes per cluster which can cause problems with WSB.

Thank you to Merv Porter, SBS-MVP, for writing up the following workaround for USB backup drives that fail to wake from sleep! - Steve

Workaround for External USB Backup Drive not waking from sleep

SBS 2008 administrators may notice that certain makes/models of external USB drives may go to sleep during periods of inactivity resulting in failed backups.  One workaround for this utilizes Microsoft’s Devcon utility with scheduled tasks to first remove the USB device and then to rescan the USB bus.  Unfortunately, the original 32-bit version of Devcon does not function properly on a Windows 2008 system.  However, the Windows Driver Kit (Version 7.1.0) contains a Windows 2008 compatible version.

On a workstation…

Download Windows Driver Kit (Version 7.1.0) iso to a folder on the hard drive

http://www.microsoft.com/downloads/en/details.aspx?FamilyID=36a2630f-5d56-43b5-b996-7633f2ec14ff&displaylang=en

Download Universal Extractor

http://legroom.net/software/uniextract

  1. Install Universal Extractor (which will create an entry in the Windows Explorer Context Menu)
  2. Navigate to the WDK iso
  3. Right click on the iso and select “UniExtract to Subdir” (this will create a subfolder called ‘GRMWDK_EN_7600_1’)
  4. Now navigate to the  \GRMWDK_EN_7600_1\WDK  folder
  5. Scroll down and right. click on ‘setuptools_x64fre.msi’  (the extension may be hidden)
  6. Select “UniExtract to Subdir”and click OK on the MSI Installer Extraction warning to select the MSI Administrative Installer method. (this will create a subfolder called ‘setuptools_x64fre’)
  7. Open the ‘setuptools_x64fre’ subfolder and navigate to:

                   \WinDDK\7600.16385.win7_wdk.100208-1538\tools\devcon\amd64

  1. Copy the Devcon.exe utility to a flash drive

Back at the SBS 2008 server,

log on as a domain administrator and copy the Devcon utility to a convenient place (like the root of the C: drive) and then create two Scheduled Basic Tasks…

Name:  Devcon Remove USB before backup

   Program:  devcon.exe

   Schedule:  (10 minutes before backup)

   Arguments:  remove usbstor*

   Start in:   c:\

Name:  Devcon Rescan USB Bus before backup

   Program:  devcon.exe

   Schedule:  (5 minutes before backup)

   Arguments:  rescan

   Start in:   c:\

   Other parameters to include in each scheduled task…

   Run with highest privileges

   Wake computer if necessary (Note:  not sure if this one is actually necessary)

   Run even if user is not logged on

 

Note:
You may see the following critical errors in the event log after implementing the Devcon tasks.  (It is believed that these can be ignored):

Event ID 16:  The shadow copies of volume \\?...340-11df-a3e5-001b217ab973} were aborted because volume \\?...340-11df-a3e5-001b217ab973}, which contains shadow copy storage for this shadow copy, was force dismounted.

Event ID 137:  The default transaction resource manager on volume \\?\Volume{921672f3-f340-11df-a3e5-001b217ab973} encountered a non-retryable error and could not start.  The data contains the error code.

You may also see Event ID 51 and Event ID 57 warnings.