The statistics report provides a basic count of the number of users that have been certified by the AD RMS cluster and the location (domain or federated) of those users. Because this information comes from the AD RMS configuration database, this report is
always available, even if logging is disabled for the cluster.
The system health report consists of three summary reports that show the number of requests on a per-server and per-domain basis, as well as a detailed breakdown of the request types handled by the cluster. For each request type, you can view a graph that
shows the number of successful and unsuccessful requests and the amount of time required to process those requests. What each request type represents is explained later in this article.
The troubleshooting report lets you examine each request processed for a particular user. If a user is experiencing problems obtaining a certificate or a license, for example, you can examine the details of a particular certificating or licensing request
to determine the cause of the problem.
The following describes four kinds of requests returned in the system health reports and the troubleshooting report.
This is a request to the services in servicelocator.asmx to locate the certification or licensing pipeline when the AD RMS client reaches the other pipeline. Typically this occurs when the client is initializing after acquiring the AD RMS service connection
point (SCP). Analyzing this request is primarily useful for troubleshooting.
An AD RMS client makes this request request when a new client is initializing and being activated for an existing or new user, or when a client is being renewed after the machine certificate has expired.
An AD RMS client makes this request when a new user is being initialized to protect content. Typically this occurs along with client activation, but since the client licensor certificate (CLC) is acquired from the licensing URL and client activation comes
from the certification URL, these can be performed by different servers in multiforest environments or environments with licensing-only clusters.
An AD RMS client makes this request to acquire a user license to decrypt protected content. It can also represent licensing operations performed by Microsoft Exchange to provide pre-licensing on behalf of Exchange users.
For information about AD RMS licenses and certificates, see
Understanding AD RMS Certificates in the Microsoft TechNet Library.