Wiki: Things That Destroy Community

Wiki: Things That Destroy Community

Community is hard to build, but surprisingly easy to destroy. Microsoft is trusting all of us to do the right thing on this Wiki.

Things that will destroy (or prevent formation of) community include:

  1. Disrespect.
    • Failure to acknowledge the thoughts and opinions of others.
    • Asking for feedback then ignoring it.
    • Editing without leaving edit comments to explain why.
    • Trampling over expressed expectations.
    • Not doing what you say you will do.
  2. Allowing inappropriate user behavior and content to go unaddressed.
    • Spam unchecked.
    • Abusive or inappropriate comments left unaddressed.
  3. Un-transparency (opacity?), meaning not sharing wiki governance information. “Security through obscurity does not work”, neither does building community with obscurity. 
    • Discourage communication and collaboration.
    • Failure to express and enforce expectations/standard of conduct.
  4. Being unreliable.
  5. Being unhelpful.
  6. Being inconsistent.
  7. Hoarding knowledge instead of sharing it.
  8. Not documenting.
    • No how tos for the wiki.
    • No "minutes of the meetings" of wiki governance.
    • No agendas/expression of expectations beforehand.
    • No written goals/guidelines.
  9. Difficult or inappropriate tools/UI.
  10. Content that's not about Microsoft technologies (spam).

See Also


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Comments
  • Luciano Lima [MVP] Brazil edited Revision 6. Comment: Added link the article Wiki: Coisas que Destroem uma Comunidade (pt-BR).

  • Luciano Lima [MVP] Brazil edited Revision 7. Comment: Fix the format.

  • Ed Price - MSFT edited Revision 8. Comment: Added Spanish

  • Benoit Jester - MTFC edited Revision 20. Comment: Add translation

  • Benoit Jester - MTFC edited Revision 21. Comment: fix link

  • Benoit Jester - MTFC edited Revision 22. Comment: Formatting

  • Carsten Siemens edited Revision 23. Comment: Added German translation to section "Other Languages". Alphabetically ordered languages.

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