Support strategy refers to readying your help desk to support the transition to Lync. This includes training your help desk, providing troubleshooting resources and defining an escalation path for high-impacting issues.
Leverage these online resources to help drive your support planning activities. In addition, contact Live Meeting support if you have transition-related questions.
NOTE: If you are a BPOS-S customer,
click here for additional information regarding your transition planning.
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