In my first posts I have shared
the collaboration offering by MS Dynamics AX 2012, and Alert
management in MS Dynamics AX 2012, in this post I will walk through the sending e-mail notification in MS Dynamics AX 2012 based on notifications (alert rules) in MS Dynamics AX 2012. An automatic notification triggered by changes and sends an e-mail to a
specific user accordingly.
e-Mail notification is a facility to let MS Dynamic AX 2012 sends e-mail messages based on the alert management notifications and enables the user to open MS Dynamics AX 2012 through a link in the email body
You have to finalize the steps in Alert Management in
MS Dynamics AX 2012
Hereunder the list of the steps of e-mail notifications starting from configuration, setup, administration, and end with the execution
Click on e-mail message button 5-
Email editor form will pop up here you can enter the message that will appear to the user, it could be HTML code in order to enter hyperlinks in the message body.
There are two main tasks in administration, the first is following up on email sending status and the second is the messaging batch. There is a specific job must be run to let the email messages engine working out
and sends the emails to users, this job could be automatically run as batch job “I will cover batch jobs setup in another blog post”, or could be manually run.
The administrator following up on the email queue by the following steps:-
1- Click area node
System administration, periodic, email processing, and e-mail sending status
2- Email sending status form will popup administrator could restart sending the message, and view its content.
Hello Mohamed Aamer,
I followed those steps above, but I could not send . The status in Email sending status is Failed after I run Batch. In Email parameters form, I entered
Out going mailserver is : smtp.live.com or smtp.gmail.com
Local computer name : (blank)
SMTP port : 587
Username : my account
Password : my password
Use NTLM : (uncheck)
Please help me to solve that issue. Thanks so much
This may happens because of the following:-
1- Check out email paramters setting (SMTP)
2- Check out user email setting (Receiver email)
I recommend to try domain SMTO (you company out goining server) just to check your setups, and configurations.
Feel free to contact me for further help.
Thanks for your reply, at the present I use google application for our mail. That's why I try to test with out going mail server is : smtp.gmail.com
I entered my gmail account for receiver email ( 1. System administration, common forms, users, users 2- Select user ID, and click on Options 3- Options form will pop up, under General option, enter email address which the user will receive message which sent by MS Dynamics AX 2012 )
In Email sending status form , Show message, I can see the correct information such as: Email , Email recipients, Subjects..... so I think the issue may be is Email parameters.
Did you test to send email notification with gmail out going mail server ? I am facing with that issue :)
I have tested it with our local domain SMTP, and it works well with me.
If you have Team viewer I could jump in and give you a hand, just working together to find it out.
Thank you for this article, it helped me solve my problem - I was not aware you needed to run the email batch in addition to the workflow batches for emailing workflow alerts!
Glade this help you out, wishing you best of luck. Enjoy it.
I have tried the steps above, but I could not send any Email. The Email sending status is Failed. I entered the following Email parameters:
Out going mailserver is : 192.168.0.16
Local computer name : diitax2012
SMTP port : 25
Username : none
Password : none
Use NTLM : check
Please help me to solve this problem
My leart email remains the same as the template shown in your guide - it does not change into message as in your last screen shot. Could you please advise where should I check?
Thank you very much
My alert email does not have the business link like in your last screen shot - it remain as template in your instruction. Could you please advise me where should I check to rectify the error. Thank you very much.
hi Mohamed Aamer,
Thanks for the steps. well i followed them till ADMINISTRATION. Later the execution step is not working out for me. Also, i am not sure of the url for my outgoing server.
Moreover, can you please help that whether all this could be acheived/tested by writing a job using the sysmailer class.