The Company is using BizTalk Server for many of their core business process. Until now there is no clear ownership for the product, the environment(s) are managed by various business units. They followed various process and procedures (ex: Build, Deployment).
The management team soon realized this as an unsustainable situation and they wanted to build a dedicated TIS (Technology Infrastructure) team who can take ownership of the BizTalk estate and provide ready for service, so the independent business units can
focus on their core business issues and not worry about the infrastructure side of things.
BizTalk being an enterprise product the above scenario must be a common one across various organizations. When you are planning to setup such team, there are various things you need to take care of from the infrastructure/operation perspective. This article
tries to list out all such tasks. Based on the size of the organization, some of them may be ignored.
Another important place to find a huge amount of BizTalk related articles is the TechNet Wiki itself. The best entry point is BizTalk
Server Resources on the TechNet Wiki.