PROBLEM STATEMENT

You are exporting to objects to the FIM Portal.  The objects do not export, and produce and error failed-creation-via-webservices.  You click on the error link, and then the Detail button to reveal the true error message.

ERROR MESSAGE

 

CAUSE

In this issue, we discovered that the account specified in the FIM Service Management agent was not the account specified during the installation. 

We utilized the steps in this document to validate the account being used in the FIM Service Management Agent.

FIM Service Management Agent – How to validate I am using the correct account in the FIM Service Management Agent

 

RESOLUTION

We updated the FIM Service Management Agent to reflect the user account specified in the SynchronizationServiceAccount Property in the HKLM\System\CurrentControlSet\Services\FIMService Windows Registry Key.

ADDITIONAL FIM MA INFORMATION

 

SEE ALSO