Candidates for Exam 70-620: TS: Windows Vista, Configuring, should have at least one year of experience in the IT field. They typically provide phone support at the tier-1 or tier-2 level in a wide range of environments, including retail stores and the medium-sized organization or enterprise environment.
Candidates should have experience resolving issues concerning network connectivity, desktop operating systems, security, and applications. Their experience should also include addressing logon problems, performing password resets, and resolving most issues with desktop applications.
Credit Toward Certification
When you pass Exam 70-620: TS: Configuring Microsoft Windows Vista Client, you complete the requirements for the following certification(s):
Exam 70-620: TS: Configuring Microsoft Windows Vista Client counts as credit toward the following certification(s):
A Microsoft Certified Desktop Support Technician (MCDST) can use Exam 70-621: Pro: Upgrading Your MCDST Certification to MCITP Enterprise Support as credit for certifications that list Exam 70-620 as a required or elective exam.
Note This preparation guide is subject to change at any time without prior notice and at the sole discretion of Microsoft. Microsoft exams might include adaptive testing technology and simulation items. Microsoft does not identify the format in which exams are presented. Please use this preparation guide to prepare for the exam, regardless of its format.
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