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Outlook Android Problem RRS feed

  • Question

  • I have a Microsoft Exchange Outlook account on my android phone. Suddenly it stopped forwarding and replying to messages. I get a prompt that says "Loading Messages" and nothing happens. I can send and receive mail ok. No problems on my laptop.

    Verizon cannot help, my University IT techs cannot help and Samsung could not resolve this even taking remote control of the phone. I have deleted and reinstalled the account 3 X. If you can help I would appreciate this...or tell me how to make contact with a live Microsoft tech.

    Saturday, December 23, 2017 6:27 PM