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Update to 10.0.14393.1884 with error RRS feed

  • Question

  • Hi, 

    I am a Lumia 1520 user from Taiwan.

    The current OS version of my Lumia 1520 is 10.0.14393.1770, I try to update via OTA, but end up with error 0x80018830f.

    I also try to update via otcupdater, but end up with error message: "There are multiple root elements".

    I have read some website says that this issue is Microsoft server side issue, is that true?

    Thanks.

    Thursday, December 7, 2017 6:59 AM

All replies

  • And as usual no help from Microsoft. I have the same phone, same problem.
    Saturday, January 5, 2019 11:29 PM
  • When there was support for Windows Phone: sorry but you carrier delivers the updates.
    After there is no more support for Windows Phone: simply, don't answer them.
    Tuesday, February 11, 2020 12:15 PM