Runtime variables for selection criteria RRS feed

  • Question

  • I just became aware that the value [me] will work as selection variable criteria to select items.

    Is there a document somewhere that provides a list of other similar run time values?  Is there one that shows all of the users groups?


    Wednesday, December 8, 2010 6:55 PM

All replies

  • [mygroups]
    Thursday, December 9, 2010 8:47 AM
  • When I create an Incident View with the following criteria:

                   [Incident] Support Group equals [mygroups]

    Service Manager will not accept the [mygroups] and highlights it as an error.  The Groups I have set up in the Library are exactly the same as the values I have in the Incident Tier Queue List (titled "Support Group" in the Incident class).

    Am I missing something or are there some sort of limitations to use of the [mygroups]?


    Friday, December 17, 2010 3:10 PM
  • token [mygroups] work only with fields like Assigned To, Affected User and so on.

    "Support group" just enumeration.

    Saturday, December 18, 2010 3:46 PM
  • It would be very usefull if there was a list displaying all the variables for the selection criteria. By accident I found some of the variables but I think I'm missing a lot of them.

    Anyone that can help me out?

    Thanks in advance!

    Thursday, March 10, 2011 9:51 AM