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Client thinks it's on a metered network RRS feed

  • Question

  • I have a computer in a remote office that thinks its on a metered network, but as far as I can tell, it is not.  It's on the same IP subnet that 30 other perfectly functional SCCM clients are using. 

    I didn't know what else to do, so I uninstalled the ConfiguMgr client. Now I'm unable to install the client because the system still thinks it's on a metered network.

    How does SCCM know if a computer is on a metered network?  I'm presuming that it's really the OS that's thinks the connection is metered.  Is that the case?  Looking at HKLM\SOFTWARE\Microsoft\Windows NT\NetowrkList\DefaultMediaCost, the ethernet connection is not metered.  (The IP address of the computer tells me that he's using a wired ethernet connection).

    Friday, November 16, 2018 4:43 PM

Answers

All replies

  • > Now I'm unable to install the client because the system still thinks it's on a metered network.

    Please define "unable" and exactly how you are drawing the conclusion that it is because the system is falsely identified as on a metered network?


    Jason | https://home.configmgrftw.com | @jasonsandys

    Friday, November 16, 2018 4:52 PM
  • You're asking for "specifics" like you're not a mind reader.

    Prior to uninstalling the client, the LocationServices.log (Sorry, this part will be a little vague, the log is gone) showed that the system could determine its AD site, but then when it tried to access the DP, it would fail with a message about communication over a metered network not being allowed.

    I uninstalled the client, and now the ccmetup.log report "Client deployment cannot be fulfilled since use of metered network is not allowed."

    Friday, November 16, 2018 5:23 PM
  • OK, interesting. That's what I was looking for as I've never seen that before.

    As for how, it's definitely something it pulls from the OS but I doubt that the exact mechanism is publically defined anywhere.

    And a simple reboot doesn't clear it up?


    Jason | https://home.configmgrftw.com | @jasonsandys

    Friday, November 16, 2018 7:19 PM
  • Hi JT65,

    I have seen the following post describing a similar issue and hope this will be helpful to you:

    https://social.technet.microsoft.com/Forums/en-US/a5b4ad60-8678-46d7-a30d-0c8bdaedddfa/sccm-2012-sp1-agent-doesnt-install-on-windows-8-tablet-0x87d00227-?forum=configmanagerdeployment

    Please check if the client computer has "Metered connection" enabled?

    https://social.technet.microsoft.com/Forums/en-US/636feeaa-efce-4fba-80f1-5a743e037ee1/cannot-instal-manual-agent?forum=ConfigMgrCBGeneral

    Have you checked the "Client communication on metered internet connections" setting? Please refer to the following article:

    https://docs.microsoft.com/en-us/sccm/core/clients/deploy/about-client-settings#metered-internet-connections

    If all the settings are ok, you can try the solution described in this blog post:

    http://www.scconfigmgr.com/2018/10/20/force-configmgr-client-deployment-on-metered-network/

    Best regards,
    Larry


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.



    Monday, November 19, 2018 6:53 AM
  • "I didn't know what else to do, so I uninstalled the ConfiguMgr client. Now I'm unable to install the client because the system still thinks it's on a metered network."

    You should have not done this. In the SCCM client setup, there is no way to tell it to ignore the network cost settings. If you had the client already installed and functional (but won't download content due to network cost), you would have been able to tell it to ignore the network cost settings through WMI policies.

    "How does SCCM know if a computer is on a metered network?"

    Easy. SCCM uses the following Windows interfaces.

    https://docs.microsoft.com/pt-br/windows/desktop/api/netlistmgr/nn-netlistmgr-inetworklistmanager

    https://docs.microsoft.com/en-us/windows/desktop/api/netlistmgr/nn-netlistmgr-inetworkcostmanager

    Monday, November 19, 2018 10:27 PM
  • I created a group policy that would set the WLAN/WWAN connections to unrestricted, when I went to the computer via the SCCM console so I could force GPUpdate, I discovered that it is a fully-functional SCCM client.  It also has a different MAC address.  My remote user had sent me a screen show showing that his connection was not metered, but perhaps with the language barrier between he & I, he was looking at the wrong connection.

    Regardless, the issue has been resolved.  Thank you, everyone for your input.

    Tuesday, November 27, 2018 2:26 PM
  • The issues was resolved for me.

    Issue:

    Cannot Install sccm client agent on one computer

    The sccm server find that this client machine is connected over metered internet connection.

    Solution:

    I turn off Metered Internet Connection from client machine, I restarted ccm client agent and it start to work.

    https://www.laptopmag.com/articles/set-up-metered-connection-windows-10

    Regards

    Monday, January 7, 2019 11:00 PM
  • http://franckrichard.blogspot.com/2018/11/set-onoff-metered-ethernet-connection.html - if you prefer to do it via registry value (remotely).
    Friday, April 12, 2019 1:18 PM
  • Did you solve this? From my experience, ccmsetup.exe does not honor Windows 10 Network settings. I unrestrict WWAN connection and disable metering Network, Still ccmsetup detects wwan and refuses to install.

    MCSE Mobility 2018. Expert on SCCM, Windows 10, ALOVPN, MBAM.

    Thursday, January 16, 2020 8:37 AM