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Issue while opening Azure RMS protected file in Adobe Acrobat Reader DC RRS feed

  • Question

  • We have installed Adobe Acrobat Reader DC and all necessary plugins required for opening RMS protected PDF files.

     

    When we open PDF file stored in RMS protected SharePoint library, PDF file does not open and throws error as "This PDF file is protected,  You'll, need a different reader in order to view this content."

    However, if we open PDF file protected with custom azure RMS template, it opens successfully.

    Ref: 

    Supported PDF readers for Microsoft Information Protection  

    Plugins for Acrobat DC


    - Ratnadeep Raul (TCS-Bekaert)



    Thursday, July 18, 2019 9:31 AM