Unable to open AIP PDF using Adobe Reader: Network location cannot be reached RRS feed

  • Question

  • Hi,

    I've run into an issue with trying to open AIP protected pdf files using Adobe Reader DC. I have the latest version of Adobe Reader DC as well as the MIP plugin.

    When opening a protected PDF I am prompted for an email address:

    A little processing occurs and then the following appears:

    I can successfully open the PDF files by right-clicking and selecting Open with - Azure Information Protection Viewer.

    Can anyone assist me as to why the protected PDFs do not open in Adobe Reader? 

    Thursday, April 25, 2019 2:41 PM

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