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Unable to shut down, stuck in "Configuring updates.. Do not turn off your computer" RRS feed

  • Question

  • We have a problem with several Surface Units (commercial units). Sometimes when we try to shut down the unit, the unit hangs on the "Configuring updates.. Do not turn off your computer" screen.

    This happens when in user mode hitting the shutdown softbutton, or in admin mode shutting down.

    If I force the unit to shut down, it restarts well.

    The strange thing is, it doesn't always has this behavior. So it is very difficult to pinpoint the problem.

    Any ideas, anyone?

     

    Wednesday, September 22, 2010 7:52 AM