none
Windows Embedded Standard Service Pack 1 by NCR Corp restart suddenly. RRS feed

  • Question

  • Hi Everyone,

    We have a POS with Windows Embedded Standard Service Pack 1 by NCR Copyright 2010.

    The machine is not belong to the Active directory.

    We get the follow error in this machines:

    Event 1015, a critical system process C:\Windows\ssyem32\lsass.exe, failed with status code c0000005. The machine must now be restarted.

    We found in the web the follow article:

    https://support.microsoft.com/en-us/help/2998097/specified-account-does-not-exist-error-message-when-domain-users-try-t

    But the hotfix is not available to download from this page.

    Could you help me with his issue?

    What could you think Is the problem with this?

    I wil be waiting for your answer.

    Regards.

    Monday, January 14, 2019 6:03 PM

All replies

  • I don't see the hot fix in the catalog update site.

    1. Go back to NCR to see if they can resolve the issue.

    2. The page does say to contact support:

    "If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. "

    Click on the link and then follow the instruction to get support.


    Sean Liming - Book Author: Starter Guide Windows 10 IoT Enterprise - www.annabooks.com / www.seanliming.com

    Thursday, January 17, 2019 5:53 PM
    Moderator
  • Were you able to resolve the issue?

    Sean Liming - Book Author: Starter Guide Windows 10 IoT Enterprise - www.annabooks.com / www.seanliming.com

    Tuesday, June 25, 2019 6:48 PM
    Moderator