Can Opalis integrate "SCCM & BMC Remedy" ? RRS feed

  • Question

  • Hi,

    Is it possible to integrate using Opalis, both "SCCM and BMC Remedy" with objective of achieving below tasks (minimum)...

    1) SW/HW inventory to be loaded from SCCM DB into BMC remedy, hence BMC can leverage the inventory
    2) Create a flow like this, for software install request or OS deployment/Upgrade requests
        a)  User raises a request for software (like MS project) in BMC User
        b)  Request creates few mails to both Manager, Asset Team for approvals
        c) Either reject or approved
        d) If approved, then kick off install of software using SCCM
        e) Confirmation mails to user and Serive desk engineer after successful installtion to close the ticket in BMC






    Wednesday, January 26, 2011 4:32 AM


  • This has been answered in another forum.
    • Marked as answer by Gp De Ciantis Friday, January 28, 2011 11:30 PM
    Friday, January 28, 2011 11:30 PM