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Issue with crashing server RRS feed

  • Question

  • Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7601.2.1.0.305.9
      Locale ID: 2057

    Additional information about the problem:
      BCCode: a
      BCP1: 0000000000000022
      BCP2: 0000000000000002
      BCP3: 0000000000000000
      BCP4: FFFFF8000247DBF7
      OS Version: 6_1_7601
      Service Pack: 1_0

      Product: 305_2

    We've been getting these recently, is there anything we can do? After restarting the server is comes back online no problem. I have ran SFC scannow and it has not detected ay integrity violations.

    Monday, October 21, 2019 9:03 AM

All replies

  • HI
    1 can you enter winver in command prompt on problematical server and look the os version and os version number ?[for example windows 10  enterprise 1809 (os build 17763.316)]
    2 run below command in command prompt(open as admin)on problematical server then look if there is error information
    dism /online /cleanup-image /scanhealth
    dism /online /cleanup-image /restorehealth
     
    3 when your problem happen ,will there be .dump file in the location C:\Windows .
    for example C:\Window\Minidump.dump
    if there is no dump file,we can set like picture to create dump file when the problem happen again.


    Best Regards
    Andy YOU
    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, October 22, 2019 10:03 AM
    Moderator
  • HI
    Is there any progress on your question?

    Best Regards
    Andy YOU
    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, October 25, 2019 3:10 PM
    Moderator
  • HI
    Is there anything to help you?

    Best Regards
    Andy YOU
    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, October 29, 2019 5:42 AM
    Moderator