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Error 1603 when reinstalling reporting point RRS feed

  • Question

  • Good day.

    When reinstalling Reporting Point, the following error occurs

    Srsrpsetup.log

    <07/03/20 08:32:32>         ======== Completed Installation of Pre Reqs for Role SMSSRSRP ========

    <07/03/20 08:32:32> Installing the SMSSRSRP

    <07/03/20 08:32:32> Passed OS version check.

    <07/03/20 08:32:32> .NET Framework 4.0 Full profile is installed.

    <07/03/20 08:32:32> Clean up old files

    <07/03/20 08:32:32> Deleting \\?\C:\SMS_SRSRP, FAILED, Win32 Error = 2

    <07/03/20 08:32:32> Cannot delete old installation directory C:\SMS_SRSRP. Error Code=2. Installation will continue.

    <07/03/20 08:32:32> No versions of SMSSRSRP are installed.  Installing new SMSSRSRP.

    <07/03/20 08:32:32> Enabling MSI logging.  srsrp.msi will log to C:\SMS\logs\srsrpMSI.log

    <07/03/20 08:32:32> Installing C:\SMS\bin\x64\srsrp.msi SRSRPINSTALLDIR="C:\SMS_SRSRP" SRSRPLANGPACKFLAGS=0

    <07/03/20 08:32:32> srsrp.msi exited with return code: 1603

    <07/03/20 08:32:32> Backing up C:\SMS\logs\srsrpMSI.log to C:\SMS\logs\srsrpMSI.log.LastError

    <07/03/20 08:32:32> Fatal MSI Error - srsrp.msi could not be installed.

    <07/03/20 08:32:32> ~RoleSetup().

    <07/03/20 09:32:42> ====================================================================

    srsrpMSI.log

    MSI (s) (60: 8C) [17: 10: 18: 180]: Windows Installer installed the product. Product Name: ConfigMgr Reporting Services Point. Product Version: 5.00.8913.1000. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.

    My actions were as follows:

    • Removed Reporting Point
    • Removed SQL Reporting Server 2017
    • Deleted ReportingServer and ReportServerTemp Databases through SQL Manager studio
    • Manual removal of databases from a local disk
    • Rebooted server

    Tell me what I'm doing wrong, how to completely delete the previous report role and all the entries for successful role installation again

    I would be grateful for any advice

    Tuesday, July 7, 2020 7:00 AM

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