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Microsoft Surface display remain black after startup RRS feed

  • Question

  • Hello

    We have a problem with our Microsoft Surface.

    The unit turns on normally , but the screen stays black and does not display anything .
    If I connect an external monitor I can see the interface and listening to the classic sounds of windows .
    SCM indicators during standby are BlueBlueBlue , then instatly after start become BluePinkBlue , and then becoming PinkPinkPink ; after some time become and remain GreenGreenGreen.


    We tried to swap the lamp with another functional microsoft surface but nothing has changed .

    We have already contacted Microsoft support and waiting for news .

    Someone has already happened ?

     

    Could anyone help us in the meantime?

     

    Thank you very much

    Wednesday, December 15, 2010 3:17 PM

All replies

  • Just wonder if the source of the problem has been identified? We're experiencing the exact same problem :(
    Monday, March 28, 2011 9:04 AM