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"Your computer can't connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable... RRS feed

  • Question

  • Hello,

    A customer is running Windows Small Business 2011 Standard.

    I am unable to connect using Remote Web Workspace to any workstations (or server).  I do see the list of available machines.  However, when attempting to connect, I receive the following error:

    Remote Desktop Connection
    Your computer can't connect to the remote computer because the Remote Desktop Gateway server is temporarily unavailable.  Try reconnecting later or contact your network administrator for assistance.

    I have tried using different login names, with the same results.  Any suggestions would be welcome.

    Thanks,

    Rudy

    Wednesday, November 7, 2018 7:23 PM

All replies

  • hi,
    can you check “Remote Desktop Gateway Service ”is running, you can restart it. Then restart your SBS 2011 and look if the problem persist.

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    Thursday, November 8, 2018 3:20 PM
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    Friday, November 16, 2018 1:32 AM
  • Is there anything to help you?

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, November 19, 2018 8:41 AM
  • I'm currently experiencing the same error message on a client network - but only on 1 terminal server, another is OK. And on the failing terminal server, I'm able to connect as administrator (also using the RD gateway server from outside address).

    Monday, June 29, 2020 6:23 AM