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Outlook clients keep disconnecting from Exchange 2011 RRS feed

  • Question

  • Hi guys,

    I have a problem with my SBS server 2011 which has exchange.  Clients with outlook disconnect and cant get email after about 1 to 2 hours. I have to restart the server for it to work again. 

    Can anyone point me to troubleshoot this?

    Monday, October 7, 2019 12:13 AM

All replies

  • HI
    1 when the problem happen ,if enter below command on client computer ,will you receive the new email ?
    ipconfig /release
    ipconfig /renew
    2 if the problem persist ,can you check if below information can help you.
    How to troubleshoot performance issues in Outlook
    https://support.microsoft.com/en-us/help/2695805/how-to-troubleshoot-performance-issues-in-outlook
    3 the problem still exsit ,i think we can post this issue in exchange forum.
    exchange forum
    https://social.technet.microsoft.com/forums/office/en-us/home?category=exchangeserver

    Best Regards
    Andy YOU
    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Monday, October 7, 2019 12:21 PM
    Moderator
  • HI
    Is there any progress on your question?

    Best Regards
    Andy YOU
    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, October 10, 2019 7:40 AM
    Moderator