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yahoo messenger appcrash please help RRS feed

  • Question

  • Problem Event Name: APPCRASH

    Application Name: YahooMessenger.exe

    Application Version: 10.0.0.1102

    Application Timestamp: 4af9f8ef

    Fault Module Name: yui.dll

    Fault Module Version: 2008.2.1.1

    Fault Module Timestamp: 4a8b54f6

    Exception Code: c0000005

    Exception Offset: 0001fca0

    OS Version: 6.0.6002.2.2.0.768.3

    Locale ID: 1089

    Additional Information 1: 8520

    Additional Information 2: 7053621e1ccad81aad0ec963ce77f9a7

    Additional Information 3: 025b

    Additional Information 4: e466df1ab629bbf5cddeecd0348e217b

    Wednesday, February 3, 2010 4:01 PM

Answers

  • Hi,

     

    Thank you for the post.

     

    According to the error message, this problem may relate to your installed software. When you install new software if it is not certified then OS(Operating System) shows warning massage: Security Warning. As we mainly focus on the general question about Forefront Client Security, it is recommend you to get further support in Yahoo Message forum.


    Thanks for your understanding.
     

    Regards,


    Nick Gu - MSFT
    Wednesday, February 10, 2010 6:53 AM
    Moderator

All replies

  • Hi,

     

    Thank you for the post.

     

    According to the error message, this problem may relate to your installed software. When you install new software if it is not certified then OS(Operating System) shows warning massage: Security Warning. As we mainly focus on the general question about Forefront Client Security, it is recommend you to get further support in Yahoo Message forum.


    Thanks for your understanding.
     

    Regards,


    Nick Gu - MSFT
    Wednesday, February 10, 2010 6:53 AM
    Moderator
  • Give this a try to fix the error:


    Open my computer
    Double click on the c drive
    Double click on the program files folder
    Double click on the yahoo folder
    Double click on the messenger folder

    Find the file called YahooMessenger which is an application, then right click on this file and select properties

    Click the compatibility tab at the top the check the box to run in compatibaility mode with widows xp service pack 2 and check the box to run in administrator mode!

    Click apply.

    Problem Event Name: APPCRASH

    Application Name: YahooMessenger.exe

    Application Version: 10.0.0.1102

    Application Timestamp: 4af9f8ef

    Fault Module Name: yui.dll

    Fault Module Version: 2008.2.1.1

    Fault Module Timestamp: 4a8b54f6

    Exception Code: c0000005

    Exception Offset: 0001fca0

    OS Version: 6.0.6002.2.2.0.768.3

    Locale ID: 1089

    Additional Information 1: 8520

    Additional Information 2: 7053621e1ccad81aad0ec963ce77f9a7

    Additional Information 3: 025b

    Additional Information 4: e466df1ab629bbf5cddeecd0348e217b

    Tuesday, September 21, 2010 7:05 PM