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Unable to Make changes to your software RRS feed

  • Question

  • Hi,

    We are trying to deploy Windows 10 1903 version via SCCM and getting an error code: 0x80240020(-2145124320)

    Please find the screenshot also

    Thursday, June 20, 2019 8:17 AM

Answers

  • Hello,

    Please try the following actions:

    1.Extend the Maximum Run Time of the task sequence to 360min or more to have a try. We can change the task sequence Maximum allowed run time property under the task sequence properties—advanced tab.

    2.Please help try to remove any AV or any other incompatible software, then try upgrading again.

    The first easy troubleshooting step we can do at this point is to launch setup.exe from the hidden C:\$WINDOWS.~BT directory. After going through the first screens, the setup will warn us about those incompatible apps.

    If we don’t want to run the setup.exe, we can refer to the hidden C:\$WINDOWS.~BT\Sources\Panther\CompatData[date-time].xml. We’ll have a couple of Compatdata.xml files, usually, the most recent one will contain the information you need. Please check if there is a faulty application and give setup the instruction to stop. 

    For more detailed information, please refer to:
    SCCM ERROR 0XC1900208 DEPLOYING WINDOWS 10 1709

    3.Please disable the developer mode to have a try. Refer to:Enable or Disable Developer Mode in Windows 10

    Hope it helps. Thanks for your time.

    Best regards,
    Simon Ren

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, June 20, 2019 10:41 AM

All replies

  • Check if you were getting the same error on wuahandler.log. It means that your system doesn’t meet the upgrade requirements

    Check the below post

    https://www.systemcenterdudes.com/sccm-windows-10-feature-update-error-0xc1900208/ 

    Thursday, June 20, 2019 9:35 AM
  • Yes, getting the same error as in the article

    What could be resolution here?

    Thanks

    Thursday, June 20, 2019 9:41 AM
  • Hello,

    Please try the following actions:

    1.Extend the Maximum Run Time of the task sequence to 360min or more to have a try. We can change the task sequence Maximum allowed run time property under the task sequence properties—advanced tab.

    2.Please help try to remove any AV or any other incompatible software, then try upgrading again.

    The first easy troubleshooting step we can do at this point is to launch setup.exe from the hidden C:\$WINDOWS.~BT directory. After going through the first screens, the setup will warn us about those incompatible apps.

    If we don’t want to run the setup.exe, we can refer to the hidden C:\$WINDOWS.~BT\Sources\Panther\CompatData[date-time].xml. We’ll have a couple of Compatdata.xml files, usually, the most recent one will contain the information you need. Please check if there is a faulty application and give setup the instruction to stop. 

    For more detailed information, please refer to:
    SCCM ERROR 0XC1900208 DEPLOYING WINDOWS 10 1709

    3.Please disable the developer mode to have a try. Refer to:Enable or Disable Developer Mode in Windows 10

    Hope it helps. Thanks for your time.

    Best regards,
    Simon Ren

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, June 20, 2019 10:41 AM
  • Hi Simon,

    Thank you for the reply.

    2. If I run the setup.exe from $Windows.~BT, I am getting the below error.

    3. Developer mode is already in disabled state.

    I will try to increase the threshold and try

    Thanks.

    Thursday, June 20, 2019 10:54 AM
  • Hi Simon,

    Thank you for sharing the link https://www.systemcenterdudes.com/sccm-windows-10-feature-update-error-0xc1900208. I have followed two below steps from it and it got resolved.

    • Delete the content of C:\WINDOWS\SoftwareDistribution\Download folder
    • Delete the C:\$WINDOWS.~BT folder (hidden)

    Thanks again for your assistance.

    Thursday, June 20, 2019 1:50 PM
  • Hi,

    Thanks for your feedback. Glad to hear that. This may help the users who have similar issue. Thank you!

    Thanks and regards,
    Simon

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, June 21, 2019 3:05 AM