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Project Install from 365 Stalling on 0% RRS feed

  • Question

  • Hi all

    I have a user who has Office 2007 installed on her laptop. For another task, she requires the newest version of MS Project, so we purchased a licence for her from Office 365. I am able to download the 32 bit .exe file, but when I try to run the installer (logged in as Admin) it just hangs on "Office is installing in the background - 0%". I left it for hours yesterday and it just hung. 

    Can anybody offer any assistance? Many thanks 

    Friday, January 17, 2020 9:27 AM

All replies

  • Hello

    It think it is not supported to have these installed side by side...

    What happens when you have a machine without Office 2007?

    Regards,

    Niels

    Friday, January 17, 2020 10:11 AM
  • InterPet,

    You should be able to have both versions of Office on the same machine but you may need to do some re-configuring. See the following link:

    https://answers.microsoft.com/en-us/msoffice/forum/all/i-have-windows-2007-and-office-365-both-installed/5df0686c-c5cd-4c44-a0a9-242830c410af

    Also, since this forum is focused on technical issues with Project itself, it probably isn't the best place to get your question answered. I suggest you re-post to the following forum:

    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_project?sort=LastReplyDate&dir=Desc&tab=All&status=all&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&isFilterExpanded=false&page=1

    Hope this helps

    John

    Friday, January 17, 2020 3:26 PM